Reviews of Vanalinna Boutique Hotel
Kauba 8, 93819 Kuressaare, Estonia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast was really good
Bathroom
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewMy preference to next yeat Vanalinna Boutique Hotel Kuressaare Opera Days. I like room nr 9. Thank You! Teet
Subject: Thank You for Your Feedback, Teet! Dear Teet, Thank you for taking the time to share your feedback about your recent stay at Vanalinna Butiikhotell. We are delighted to hear that you enjoyed your experience, particularly room number 9, and that you are considering returning for the Kuressaare Opera Days next year. Your positive rating of 4.0 out of 5 is greatly appreciated, and it motivates us to continue providing excellent service and comfort to all our guests. If there is anything specific you think we could improve upon to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back to our hotel and hope your next visit will be even more memorable.
Subject: Thank You for Your Feedback, Teet! Dear Teet, Thank you for taking the time to share your feedback about your recent stay at Vanalinna Butiikhotell. We are delighted to hear that you enjoyed your experience, particularly room num… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReally spaceous bathroom. Loved that I could open doors with a code - no need to carry any key or card with me.
As it was really hot, I would have liked air conditioner in the room.
Dear Katrin, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the spacious bathroom and the convenience of our keyless entry system. Your comfort is important to us, and we appreciate your suggestion regarding air conditioning. We are always looking for ways to enhance our guests' experience, and your input is valuable in helping us achieve that. We hope to welcome you back to Vanalinna Butiikhotell in the future and provide you with an even more enjoyable stay.
Dear Katrin, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the spacious bathroom and the convenience of our keyless entry system. Your comfort is important to us, and we appreciate y… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewNo air conditioning
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewLocation
There was not the fan in the room, which was in the booking.com website add.
Dear Mika, Thank you for your feedback. We're sorry to hear that the fan was missing from your room. We strive to ensure all amenities listed are available, and we apologize for any inconvenience this may have caused. We hope to welcome you back to Vanalinna Butiikhotell soon!
Dear Mika, Thank you for your feedback. We're sorry to hear that the fan was missing from your room. We strive to ensure all amenities listed are available, and we apologize for any inconvenience this may have caused. We hope to welcome you… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewGood location, innovative check-in.
Tiny bathroom, shower corner was too small even for small person. No blinds on windows, during white nights room is full of light, impossible to sleep.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewWe upgraded to the Junior suite which was excellent. Breakfast was good but a bit confusing at first. There is a cafe next door and you order breakfast from them. It was a 2 min walk from the main square which had some lovely restaurants.
We originally booked a twin room and it was extremely small with no storage space.
Dear Stephan, thank you for your feedback! 😊 We're delighted to hear you enjoyed the Junior suite and the convenient location near the main square. We apologize for any confusion with breakfast and appreciate your input. Your comments about the twin room are noted, and we'll work on improving the storage space. We hope to welcome you back soon!
Dear Stephan, thank you for your feedback! 😊 We're delighted to hear you enjoyed the Junior suite and the convenient location near the main square. We apologize for any confusion with breakfast and appreciate your input. Your comments about… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewIt was a nice gesture from the hotel to rearrange the twin beds with topper mattress. The location is very good and the room was very pretty. The egg, salmon and pastries were delicious.
This place really could be perfect, so I will point out the things that should be improved: 1. No information about breakfast. Where to go? At what time? Should I order from room? What is the procedure? Is it difficult to mention it upon check-in online or leave a note in the room? The employees at the cafe were nice, but also, I'm sorry, why I have to drag out the information? I am a guest, I am here first time, could you be so kind and communicate? I didn't enjoy the pancake, didn't have any flavour, the cheese was watery, the ham was not in the room. 2. A coffee machine in the room, but no cups. 3. No hand towels, nor feet towels in the room. 4. No reception staff (although in Booking it is said you are 24h available), only the cafe girl kinda tried to help on phone, though reminded us that she doesn't work for the hotel, but is only in the cafe.
Dear Laura, Thank you for your detailed feedback and for highlighting both the positives and areas for improvement. We're glad you enjoyed the room and our location. We apologize for the lack of information regarding breakfast and any inconvenience it caused. Your suggestions are valuable, and we'll work on improving communication for our guests. We appreciate your input and hope to welcome you back for an even better experience. 😊
Dear Laura, Thank you for your detailed feedback and for highlighting both the positives and areas for improvement. We're glad you enjoyed the room and our location. We apologize for the lack of information regarding breakfast and any i… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewThe breakfast is available in the coffee shop in the same building and for the extra expence but I didn`t use this possibility. The location can`t be better - just a few steps from the central squere
Since it's not the tourist season, the room was chilly for me.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewCentral location. Easy keyless access. Tasty breakfast options at the cafe downstairs.
Lower rating than earlier due to the smell of sewage in the otherwise very nice room.
Dear Kalle, Thank you for your feedback. We're glad to hear you enjoyed our central location, keyless access, and breakfast options. However, we're sorry to hear about the unpleasant smell in your room. Please contact us directly so we can address this issue and ensure a better experience for you in the future. Your input is valuable to us. We hope to see you again soon!
Dear Kalle, Thank you for your feedback. We're glad to hear you enjoyed our central location, keyless access, and breakfast options. However, we're sorry to hear about the unpleasant smell in your room. Please contact us directly so we ca… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewLocation. No contact check-in. Clean.
Single beds in my twin room were very narrow.
Dear Karlis, Thank you for your feedback. We're glad you appreciated our location, no-contact check-in, and cleanliness. 😊 We understand your concern about the narrow single beds in the twin room and apologize for any discomfort this may have caused. Please feel free to contact us directly to discuss this further. Your input is valuable and helps us improve. Best regards.
Dear Karlis, Thank you for your feedback. We're glad you appreciated our location, no-contact check-in, and cleanliness. 😊 We understand your concern about the narrow single beds in the twin room and apologize for any discomfort this may h… Show more
Reviewed: 12 October 2024 · Stayed in October 2024
Verified review