4 Tasuja puiestee, 71011 Viljandi, Estonia
#1 of 11 hotels in Viljandi
Guests' ChoiceBased on 130 hotel reviews
9.4Cleanliness
9.9
Comfort
9.7
Location
9.9
Facilities
9.6
Staff
9.6
Value for money
8.5
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 August 2025
Aigi
EstoniaSuper beautiful hotel, many great details in rooms and amenities. Very well thought through. Beautiful and comfortable room. Amazing spa (again: details). The staff was exceptional.
Stayed in August 2025
Reviewed: 28 July 2025
Linda
CanadaBeautifully restored manor house. Exceptionally clean. Attentive, friendly staff. Delicious breakfast choices. Will definitely go back.
Stayed in July 2025
Reviewed: 23 July 2025
Sandra
EstoniaViljandi is a wonderful little town in the center of Estonia. We enjoyed our night in Schloss Fellin a lot. Room was clean, had A/C and bathroom was luxurious with different showers and amenities available. Hotel is a short walk away from other restaurants if you don't manage to get a spot at the hotel restaurant. We also had to leave early for our wedding, so staff made sure we can have breakfast earlier. It's a great hotel for couples who want to stay away from the city or on the way to southern Estonia.
Stayed in July 2025
Reviewed: 23 June 2025
Karin
AustraliaThe comfortable rooms, delicious breakfast, wonderful spa facilities.
Stayed in June 2025
Reviewed: 5 April 2025
Janice
EstoniaDelicious, satisfying, unique
Stayed in April 2025
Reviewed: 1 March 2025
Eveli
EstoniaGreat spa, sparkling welcome drink as a nice surprise, quality toiletries, wonderful breakfast in the Novell cafe including a children’s corner, small details everywhere that make you feel great and welcomed. And the chandeliers in all the rooms of the building including both clients’ rooms and the common areas!
Stayed in February 2025
Reviewed: 15 February 2025
Kristīne
LatviaExcellent !!
Stayed in February 2025
Reviewed: 12 January 2025
Helena
EstoniaAn amazingly beautiful boutique hotel, with great attention to detail
Stayed in January 2025
Reviewed: 26 December 2024
Karel
EstoniaNo notes 😊
Wonderful property, great location. The room was beautiful, very clean. We had our puppy with us so they gave us a dog friendly room that was fully equipped with bowls, a doggie blanket and separate towel for our four legged boy. The staff is very friendly and made us feel very welcomed.
Stayed in December 2024
Reviewed: 27 August 2024
Alexandra
EstoniaBreakfast is on the menu. The buffet breakfast in the hotels is better. But I understand that it's difficult to make a breakfast buffet in such a small hotel. The bed is too soft for me. A little expensive.
Excellent location, nice, comfortable clean rooms. There was everything necessary in the room. The staff is friendly.
Stayed in August 2024
Reviewed: 12 August 2024
Meelis
EstoniaRoom size and overall room feeling was a little less than expected from my point of view (for the cost of it). Biggest downside was the dinner and breakfast waiting time and quality. Some of the food was good but overall it was close to mediocre. Breakfast should definately be a lot faster (waited about 35 min for our porrage, omelette and muesly). But as our overall stay was still enjoyable just take these things into consideration on future service improvement.
Hotel staff was very helpful with everything before and during our stay. Overall quality of the hotel and its SPA area (including massages) were very good.
Stayed in August 2024
Reviewed: 6 August 2024
Alar
FinlandEverything was amazing! Customer service great, room was clean (!) there was no dust anywhere. Food and drinks was very good at the Book cafe Novell aswell as the great customer service! Soft and comfortable bed, baby bed was ready in the room, as requested. I can highly recommend, the price meets the standards at Schloss Fellin. Free electric charging for car was a big plus! Thank you so much for this lovely experience, we will come again for sure!
Stayed in August 2024
Reviewed: 28 July 2024
Reet
EstoniaBreakfast could have been better.
Everything was great. Especially staff, very warm and helpful.
Stayed in July 2024
Reviewed: 28 July 2024
Kristiina
FinlandLovely small hotel full of history. Very comfortable beds, enough space for clothes. We appreciated the small stories about previous owners and history of the building.
Stayed in July 2024
Reviewed: 25 July 2024
Erkki-siim
EstoniaThe hotel itself (restored so nicely), the location, the room, the food and the wellness spa...class act!!
Stayed in July 2024
Reviewed: 2 July 2024
Sander
EstoniaStairs were a bit steep from 2nd to 3rd floor, but they called us beforehand and asked if it's fine for us to use stairs from 2nd to 3rd floor which we agreed to.
Real classy, high-end hotel. Very hospitable staff. Superb location!
Stayed in June 2024
Reviewed: 15 January 2024
Kristel
Estoniasince we visited the hotel in the middle of a week, the restaurant was closed and the kitchen of the cafe was also closed relatively early.
It was a very private visit; for example, we were the only people in the spa. It seemed that way in the entire building. 😊 We liked the wonderful chandeliers – they were truly impressive and luxurious.
Stayed in December 2023
Reviewed: 27 December 2023
Ave-stina
EstoniaUsual problem in hotels, especially in winter time - dry air (especially for sleeping).
Beautiful building and interior, very friendly and welcoming stuff members, spacious and quiet room(s), superior location.
Stayed in December 2023
Reviewed: 20 December 2023
Jaanus
Estoniabeautifully renovated building with amazing stylish interior. Nice private Spa.
Stayed in December 2023
Reviewed: 30 October 2023
Kristjan
EstoniaNever a disappointment. Every time we get too tired of Tallinn, we drive to Schloss Fellin for a couple of days just to relax and spend quality time with the loved ones.
Stayed in October 2023
Reviewed: 16 October 2023
Triin
EstoniaVery nicely renovated old castle in the middle of the town. Every detail is at its place.
Stayed in October 2023
Reviewed: 3 October 2023
Janika
EstoniaTasty A la carte breakfast with multiple options. Plus points goes to that they had also vegan options in their breakfast menu. Fresh and good quality breakfast. Comfortable rooms and nice interior design in the whole building. I recommend to walk around the building to get to know about this historical house. Cozy small spa with couple saunas and pool. I really liked also little relaxing room, where you can enjoy cup of tea after massage.
Stayed in September 2023
Reviewed: 3 September 2023
Kätlin
EstoniaNo couch or extra bedsheets in hotel
Golden wall details in bathroom
Stayed in August 2023
Reviewed: 30 August 2023
Mete
EstoniaCan’t name anything.
Excellent property. Takes you back in time. Beautiful decorations, authentic, and the architecture itself is exquisite. The location is on top of the hill, only a 3 minute walk from the ruins. The spa area is clean, comfortable, looks great, comes with a homely atmosphere and has everything you need for a nice spa evening. Our room and especially the bed was comfortable beyond measure, which is why I took a voluntary nap on the day of arrival and pre-departure. Apart from that, the interior is very pleasing and males you feel home within a few minutes of arrival.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content