Tori 2, 93810 Kuressaare, Estonia
#3 of 18 hotels in Kuressaare
Guests' ChoiceBased on 410 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 August 2025
Elona
United StatesNothing
Bed is great! Loved the pillows, blankets and bedding set! Wish I can take it home!
Stayed in August 2025
Reviewed: 31 July 2025
Kristine
LatviaGood breakfest. Perfect location. Great spa area. Very lively atmosphere yet calm. Rooms are silent, this is seldom in hotels of this size. Easy to find parking for car. Good restaurant at hotel and many great choices around.
Stayed in July 2025
Reviewed: 27 July 2025
Florin
GermanyGreat location! Friendly and helpful staff! Great clean, bright, quiet room! Great value for money. Deffinitely recomended
Stayed in July 2025
Reviewed: 26 July 2025
Jelena
LatviaUnique microclimate, very comfortable stay, supporting personal, close to history.
Stayed in July 2025
Reviewed: 23 July 2025
Christina
United StatesThe food was amazing! The staff is wonderful and the rooms are comfortable and clean.
Stayed in June 2025
Reviewed: 20 July 2025
Triin
EstoniaSlow service in restaurant
Stayed in July 2025
Reviewed: 18 July 2025
Taavi
EstoniaRoom 410 should have air conditioner
Stayed in July 2025
Reviewed: 15 July 2025
Mukavuusmatkailija
FinlandThe air condition machine in the room, and we spent nights in Superior room and a Suite didn't really cool down the room and when it was working even with minimal fan setting it kept a loud noise. This was when outdoor temperatures were around 18-20C and inside the room it was like 23.5C and not able to cool down to 21.5C or less for the night time (closest was 22.5). What it would be when it is 30C outside. Maybe our both rooms towards the evening sun were just bad luck. Smaller problem was that it was not possible to use the TV for sharing the screen from a smart phone wirelessly or with a cable, since access to the HDMI connectors was blocked.
I liked the quiet, peaceful location. Rooms we clean and well equipped. The location was great for short evening walk to the restaurants in the city. Breakfast was very satisfactory.
Stayed in July 2025
Reviewed: 15 July 2025
Kaspar
EstoniaDespite the hotel's age, the rooms are clean and well-maintained. The level of service is excellent. Exceeded our expectations. Thanks for nice vacation!
Stayed in July 2025
Reviewed: 13 July 2025
Aivis
LatviaThe biggest disappointment initially was to find out the child's bedding was put on the floor (the reservation was 2 adults + two kids). I had never seen such approach before. Actually, the kids loved such setting, but from the hygiene point of view and taking into account that in this case to room basically did not have any free space to put luggage and move around, I asked to change the room. Luckily the hotel had a Family room available and with a reasonable extra payment we moved there.
Stayed in July 2025
Reviewed: 9 July 2025
Ilona
NorwayThe hotel has thought of everything to make guests feel welcome and comfortable.
We have been traveling to this hotel at least once a year for the last 10 years. The quality is wonderful. Everything. We appreciate the silence in the hotel, the privacy and the spa services the most. The atmosphere in the restaurant in the evening is nice. The breakfast is excellent.
Stayed in April 2025
Reviewed: 29 June 2025
Eili
FinlandThe reception personnel wasn’t very welcoming.
Basically, everything was very good 👍
Stayed in June 2025
Reviewed: 27 June 2025
Rima
LithuaniaNear the Kuressaare center, next to the castle!
Wonderful hotel. It was second visit in your hotel ! Rooms, location, SPA, staff all was perfect!
Stayed in June 2025
Reviewed: 24 June 2025
Jevgenijs
LatviaNothing really.
It is a great spa hotel. The rooms were nice, we had a great view of the castle. The breakfast was amazing, and so wa lunch and dinner at the restaurant downstairs. The bar served some basic cocktails, but we understood they were changing the menu soon, which is good. The spa was very good.
Stayed in June 2025
Reviewed: 22 June 2025
Henri
FinlandSome of the personnel at the reception were plain rude, but luckily some of them were nice.
Lovely breakfast with Estonian delights.
Stayed in June 2025
Reviewed: 20 June 2025
Tiina
EstoniaToo expensive for that quality
One warm pool at the spa
Stayed in June 2025
Reviewed: 12 June 2025
Mitko
Latviaspa
breakfast is poor and needs more options
Stayed in June 2025
Reviewed: 11 June 2025
Jekaterina
LatviaVery good breakfast. S
Stayed in June 2025
Reviewed: 3 June 2025
Brandon
United StatesClean, comfortable, and the spa facilities were lovely. What a nice way to spend an evening relaxing. The location is very walkable to everything in town and it had a nice breakfast selection. I would recommend it.
Stayed in May 2025
Reviewed: 2 June 2025
Max
EstoniaToo soft bed.
Nice hotel in nice place. Everything same as I expected. Perfect location and nice spa. Now wow of course but very ok.
Stayed in June 2025
Reviewed: 20 May 2025
Ingrid
United StatesThere was some construction on the property which interfered with the sea view from our room. We had to opt for a room without a balcony, which was a disappointment. Also, I had no idea there were other hotels in the vicinity which also seemed very nice.
It was clean and quiet and had lovely spa accommodations, like saunas and pools. The restaurant was very good as well. The castle and moat are fantastic.
Stayed in May 2025
Reviewed: 9 May 2025
Leorlov
LatviaThere was a construction work below our balcony causing some noise and vibration, though not all the along the working day.
The breakfast was fine and varied, the bar choice quite plentiful, the spa very decent.
Stayed in May 2025
Reviewed: 9 May 2025
Kaspars
LatviaSPA
Stayed in May 2025
Reviewed: 8 May 2025
Krists
LatviaNo teapot in the room. Interior getting outdated.
Great Spa hotel! Nice comforting beds. Good breakfeast.
Stayed in May 2025
Cochem, Germany
Groningen, Netherlands
Puerto Bertrand, Chile
Killaloe, Ireland
Gubbio, Italy
Soldeu, Andorra
Gialiskari, Greece
Arcos de Valdevez, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content