Reviews of My City Hotel 4 stars
Vana-Posti 11/13, Tallinn City-Centre, 10146 Tallinn, Estonia
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThis hotel is wonderful! The marble staircase is very elegant and there is a modern elevator to the upper floors. Our room was spacious, very clean and our bed was extremely comfortable. Breakfast was amazing with so much variety and staff were very friendly. The location is within easy walking distance to the centre of beautiful Tallinn and in a quiet area. Just loved this hotel and would definitely stay here again!! Great value and exceeded our expectations. Photos on Booking.com are accurate.
Nothing.
Dear Gayle, Thank you for your feedback! We are happy that you loved our hotel, the spacious and clean room, comfortable bed, and the amazing breakfast. We are happy that our friendly staff and quiet, convenient location made your stay enjoyable. We are happy that we exceeded your expectations and that the photos were accurate. We look forward to welcoming you back soon! Hotel management
Dear Gayle, Thank you for your feedback! We are happy that you loved our hotel, the spacious and clean room, comfortable bed, and the amazing breakfast. We are happy that our friendly staff and quiet, convenient location made your stay e… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIdeal location. Town hall square a few minutes away. Same distance to a main road with different bus and tram lines. Good staff in all functions: reception, at the buffet breakfast and the cleaning service. It was as it can be suspected in a four star hotel.
Dear Walter, Thank you for your feedback! We are happy that you enjoyed the combination of history and modern comfort in Tallinn. We are happy that our location, friendly staff at reception, breakfast, and cleaning service made your stay pleasant. It’s great to hear that everything met your expectations for a four-star hotel, and we look forward to welcoming you back! Kind regards, Hotel management
Dear Walter, Thank you for your feedback! We are happy that you enjoyed the combination of history and modern comfort in Tallinn. We are happy that our location, friendly staff at reception, breakfast, and cleaning service made your stay … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery stylish boutique hotel, completing modern and up to date. The attached bar/restaurant offers breakfast, lunch and dinner and was quite buzzy.
No robes in room.
Dear Wendy, Thank you for your kind feedback! We’re delighted you enjoyed the style of the hotel, the location, and the atmosphere of the restaurant. In our superior rooms, robes are also provided - you will find them in the closet. If for some reason a robe is not in your room, we sincerely apologize and kindly ask you to inform the reception, and we will be happy to bring one to you. We are looking forward to your next visit to Tallinn! Hotel management
Dear Wendy, Thank you for your kind feedback! We’re delighted you enjoyed the style of the hotel, the location, and the atmosphere of the restaurant. In our superior rooms, robes are also provided - you will find them in the closet. If f… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAn older hotel that well maintained. Reasonably close to city attractions and the centre of the Old City. Great breakfast; warm facilities; quiet Room was good
The bed! For some reason, the top mattress wanted to go on walkabout, & there were times when one was almost on the floor. The rest of the room was great!
Dear Duncan, Thank you for your kind feedback. We’re glad you enjoyed our location, breakfast, and the overall comfort of your room. We apologize for the issue with the mattress. Your comments have been passed on to our housekeeping team to ensure this is corrected, so future stays are more comfortable. We hope to have the pleasure of welcoming you back for an even better experience. Hotel management
Dear Duncan, Thank you for your kind feedback. We’re glad you enjoyed our location, breakfast, and the overall comfort of your room. We apologize for the issue with the mattress. Your comments have been passed on to our housekeeping team… Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewvery central excellent location, quiet room, substantial choice for breakfast,
Bedroom carpet rather grubby
Dear Ingrid, Thank you for sharing your feedback. We’re glad you enjoyed our central location, quiet room, and the variety offered at breakfast. We apologize for the condition of the carpet in your room. Your comments have been noted and we will look into it. We hope to have the opportunity to welcome you again for an even better stay. Hotel management
Dear Ingrid, Thank you for sharing your feedback. We’re glad you enjoyed our central location, quiet room, and the variety offered at breakfast. We apologize for the condition of the carpet in your room. Your comments have been noted and … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood location, nice breakfast and a very delicious restaurant - Mix.
The sink in the bathroom got clogged and it stayed that way for 2 days even thought we immediately told the reception.
Dear Zlateva, Thank you for your feedback. We’re glad you enjoyed our location, breakfast, and the Mix restaurant. We are truly sorry that the sink issue was not addressed promptly during your stay. Please rest assured that we have shared your comments with our maintenance team to prevent this from happening in the future. We hope to have the opportunity to welcome you back and provide a flawless experience next time. Best regards, Hotel management
Dear Zlateva, Thank you for your feedback. We’re glad you enjoyed our location, breakfast, and the Mix restaurant. We are truly sorry that the sink issue was not addressed promptly during your stay. Please rest assured that we have share… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was not our first stay at My City Hotel but a special one. We met as a group to celebrate my birthday and I‘d like to say a big Thank You to the hotel staff, especially to Kelli for perfectly organizing and allocating the rooms. Another big Thank You goes out to the fabulous Mix team. The food at the hotel restaurant was outstanding and Henne‘s charm and commitment made the evening special. We all had a wonderful time and will be back!!
Dear Claudia, Thank you so much for your kind words! We’re happy that your birthday celebration at My City Hotel was so special. Your compliments have been forwarded to Kelli and Henno. We’re glad the team and the restaurant made your evening memorable, and we can’t wait to welcome you all back! Warm regards, Hotel managements
Dear Claudia, Thank you so much for your kind words! We’re happy that your birthday celebration at My City Hotel was so special. Your compliments have been forwarded to Kelli and Henno. We’re glad the team and the restaurant made your ev… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation. Breakfast. Very clean and professionally run
Nothing
Dear Ben, Thank you for your kind feedback! We’re delighted you enjoyed our location, breakfast, and the cleanliness of our hotel. We look forward to welcoming you back on your next visit! Best regards, Hotel management
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIdeally located for bus & train stations, ferry terminal’s and the old town. Clean rooms and comfortable beds.
The standard room we had felt a little on the small side.
Dear Julie, Thank you for highlighting our convenient location and the cleanliness and comfort of our rooms. We’re glad you enjoyed your stay. We hope to welcome you again soon! Hotel management
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLovely little hotel with all The commodities you may need and a bit more. Friendly staff.
Dear Ann, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our location, facilities, and the service from our team. It’s always great to know our guests feel well cared for and we look forward to welcoming you back soon! Kind regards, Hotel management
Dear Ann, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our location, facilities, and the service from our team. It’s always great to know our guests feel well cared for and we look forward to welcoming … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewHotel is as central as possible, staff were incredibly helpful and friendly, room was smallish and a little dated, breakfast was good not incredible, Tallinn is like a fairytale incredibly large area of medieval buildings.
Dear Patrick, Thank you for your feedback. We’re glad you enjoyed our central location, helpful staff, and the breakfast. We appreciate your comments regarding the room and will take them into consideration. It’s wonderful to hear you enjoyed exploring old town and we hope to welcome you back soon. Kind regards, Hotel management
Dear Patrick, Thank you for your feedback. We’re glad you enjoyed our central location, helpful staff, and the breakfast. We appreciate your comments regarding the room and will take them into consideration. It’s wonderful to hear you enjo… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFantastic location for exploring old town, and easy access to public transport to visit other city sights.
Noisy air conditioner.
Dear Jane, Thank you for your feedback. We’re glad you enjoyed our central location and convenient access to public transport. We’re sorry the air conditioner was noisy and appreciate your comment, which we will take into consideration for improvements. Kind regards, Hotel management
Dear Jane, Thank you for your feedback. We’re glad you enjoyed our central location and convenient access to public transport. We’re sorry the air conditioner was noisy and appreciate your comment, which we will take into consideration for… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat location, we could walk to all main sights and go back to the hotel for a break when we wanted. Very good breakfast. Free candies at reception. Nice staff.
Dear Herman, Thank you for your wonderful review. We’re delighted you enjoyed our central location, breakfast, and the little touches like the candies at reception. It’s great to hear our staff helped make your stay enjoyable. We look forward to welcoming you back to Tallinn. Kind regards, Hotel management
Dear Herman, Thank you for your wonderful review. We’re delighted you enjoyed our central location, breakfast, and the little touches like the candies at reception. It’s great to hear our staff helped make your stay enjoyable. We look fo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLoved the location. Room was very small, though exceptionally clean. Breakfast I loved. Great choice of food.
Size of rooms. Haha, know that can’t be changed.
Dear Gayle, Thank you for your feedback. We’re glad you enjoyed our central location, breakfast, and the cleanliness of your room. We appreciate your understanding regarding the room size and hope to welcome you back on your next visit to Tallinn. Kind regards, Hotel management
Dear Gayle, Thank you for your feedback. We’re glad you enjoyed our central location, breakfast, and the cleanliness of your room. We appreciate your understanding regarding the room size and hope to welcome you back on your next visit to … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBig bright rooms. We shared a small closed end of corridor with our kids' room next door.
Noisy partigoers in front of the hotel on friday night. The double mattress wasn't to our liking, coud be firmer and less bouncy.
Dear Sabina, Thank you for sharing your feedback. We’re glad you appreciated our bright rooms and convenient layout. We apologize for the noise from the street on Friday night—unfortunately, this can sometimes happen due to our central Old Town location. We also regret that the mattress did not meet your preference. Your comments are valuable, and we will take them into consideration to improve our guests’ comfort. Kind regards, Hotel management
Dear Sabina, Thank you for sharing your feedback. We’re glad you appreciated our bright rooms and convenient layout. We apologize for the noise from the street on Friday night—unfortunately, this can sometimes happen due to our central Old… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThe location
Not comfortable at all
Dear Ahmad, Thank you for your feedback. We’re sorry to hear that your stay was not comfortable and did not meet your expectations. We appreciate your comments and will take them into consideration to improve our guest experience. Kind regards, Hotel management
Dear Ahmad, Thank you for your feedback. We’re sorry to hear that your stay was not comfortable and did not meet your expectations. We appreciate your comments and will take them into consideration to improve our guest experience. Kind … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewExcellent stay as always at My City Hotel. I've stayed many times over the last decade here when travelling to Tallinn for work and pleasure. Hotel is one of the best in the city and the staff always welcoming.
Dear AlasdairR! Thank you so much for your kind words! We are truly grateful for your continued trust and loyalty over the years. It’s always a pleasure to welcome you back, and we’re delighted to hear you enjoy both your work and leisure stays with us. We look forward to seeing you again on your next visit to Tallinn! Warm regards, Hotel management
Dear AlasdairR! Thank you so much for your kind words! We are truly grateful for your continued trust and loyalty over the years. It’s always a pleasure to welcome you back, and we’re delighted to hear you enjoy both your work and leisure … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast. Friendly staff
Dear Henrik, Thank you for your kind feedback. We’re delighted you enjoyed the breakfast and our friendly team! Kind regards, Hotel Management.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewA well located hotel. The breakfast was good. The fixed price lunch at their restaurant, ‘Mix’ was excellent.
The sauna was still being renovated so wasn’t open. There was only one lift but the shallow stairs were a joy to use as the staircase was magnificent.
Dear Catherine, Thank you for your kind feedback. We are delighted to hear you enjoyed your stay and the lunch at our restaurant. We appreciate your understanding regarding the sauna renovation. There are a few small details that still need to be completed, and we are hopeful that it will be ready to open within the month of August. We look forward to welcoming you back soon. Hotel Management
Dear Catherine, Thank you for your kind feedback. We are delighted to hear you enjoyed your stay and the lunch at our restaurant. We appreciate your understanding regarding the sauna renovation. There are a few small details that still need… Show more