We wish we could’ve stayed longer.

This is a beautiful hotel. Breakfast was wonderful! The staff was incredibly accommodating. It was quiet and peaceful. Everything about it was perfect!

Stayed in April 2025

Everything was a pleasure

Everything was great, escpecially, that we directly get our room at 9:30 pm and could leave our lagguage until 2pm in a secured area until our ferry was scheduled. The mini bar in the rooms as well as water, coffee and tea is included the whole day. We went completly wet due to rain and could use the towels and infrastructure to get changed.

Stayed in March 2025

Everything was fine.

It is a nice resort with several opportunities to sit next to the pool even when it is raining. There is always free water, coffee, tea and a mini bar. The rooms are amazing. The breakfast was fresh and well prepared.

Stayed in March 2025

Too little Shampo and Towels

A grate location. Near the city center but too noisy. All facility requires for enjoying Galapgos activities

Stayed in December 2024

The room is not properly isolated, so on my first day of arrival, i was very tired and needed to sleep to get some rest, but I could not do this because I could hear a child outside. The bed was very good to sleep on, however, the pillow is a bit too hard to sleep on.

The room is spacious. I liked that hotel picked me up from port of the island ( 40 km away from hotel ) to the hotel, pick and return is included as part of their service. They do have contacts to organize tours, which is a pity since I did not know about that. There a free mini snack bar, water and coffee to take. Room is very clean. I felt home and safe in this hotel.

Stayed in December 2024

Good location, clean, friendly staff, good value for money. This hotel was recommended to us by a friend who stayed here. We are passing on the recommendation to our other friends and anyone else planning to visit the Galapagos.

Stayed in October 2024

We had a large suite (separate living room area). They stocked the room with plenty of snacks and drinks, and a bottle of wine. The hotel is charming, and has a nice pool. Nice sitting area by the pool. Breakfast was delicious and the staff were really nice.

Stayed in June 2024

Nothing

Central location Very comfortable Friendly helpful staff

Stayed in May 2024

Wish we had more than 4 days to stay

The location of the newly refurbished hotel is perfect, very close to the main street, pier and food kiosks. Breakfast starts early at 6AM so you can make it before you leave for the many island boat tours. Digital bracelets enable front door entrance, room and safe access. Good A/C, TV and WiFi connection. There is a small fridge in the room, along with refillable water bottles that you can fill besides the pool (there is also a coffee station). Also there are a couple of cloth backpacks, you can get some groceries from the supermarket by the pier. Byron and Marco made sure we were comfortable and also fulfilled our transport to Baltra airport.

Stayed in February 2024

Breakfast was very nice and the hotel was located very close to everything

Stayed in February 2024

Beautiful rooms, gorgeous building. Delicious breakfast, helpful staff and they had baggage storage which was very helpful before we got the afternoon boat.

Stayed in November 2023

Main receptionist was a bit rude. Bedroom was very small.

Good location, modern facilities. Staff overall were good. Good breakfast

Stayed in November 2023

nothing

well located great breakfast delicious passion fruit juice

Stayed in November 2023

Nothing!

Wow! We loved our stay here, we were a group of 4 backpackers celebrating a 30th birthday and this hotel was perfect! The junior suite was gorgeous and the staff so lovely! They even gave our friend a personalized complimentary gift for her birthday! Great dinner and drinks recommendations also from the staff! The mini bar in the suite was also complimentary and had free tea and coffee by the pool! Also lovely breakfast! Thank you for an amazing stay!

Stayed in June 2023

The room was a good size and king bed. The price was on par with other places we stayed, just everything is expensive in the Galapagos, all the islands. But very friendly staff and the breakfast was really nice.

Stayed in March 2023

muy lindo hotel

Stayed in April 2023

The pillows are hard.

The location is fabulous. Close to everything yet on a quiet street. Breakfast is full and hot cooked. The rooms are clean and well furnished. Lots and of little perks like snacks, drinks, and water bottles. The manager and staff are very friendly and helpful with tour suggestions. Would highly recommend and would go back.

Stayed in March 2023

Best hotel we stayed at on Galapagos! Totally renovated during 2022, nice, beautiful, relaxing. Friendly and helpful staff and lovely owner. Breakfast was great. Great attention to details such as towels that we could bring to the beach, free snacks, refillable water bottle etc.

Stayed in March 2023

We liked everything.

We had a lovely three night stay at this delightful hotel. The Santa Fe is central but just far enough away from the main streets to be quiet. it is beautifully designed, with a little pool and pleasant seating areas. We had a deluxe room with a comfortable balcony. The room had a fridge and free snacks. The breakfast was good and the staff really helpful. We had laundry done and the hotel stored a suitcase for us while we went on a cruise.

Stayed in January 2023

Bathroom smelt of disinfectant. Not much cupboard space.

Generous with free things. Comfortable. New and modern feel. Early breakfast. You wear Fitbit-like watch as the key. Hangars outside to hang clothes to dry.

Stayed in January 2023

Excellent location, service and breakfast provided. Location is very close to the Tortuga Bay and also very close to downtown without any noise from the city. The receptionist was very helpful and assisted us with any task or question we had. We needed laundry and it cost us two or three dollars with full service and delivery to the room. The room was very nice with everyday cleaning services provided. Overall, highly recommended place to stay.

Stayed in July 2022

Extremely expensive for what we got and especially given that this was clearly at the end of the peak season. Unhelpful and lazy staff could not get us a schedule for the ferry from the Santa Cruz port to Tortuga Bay Beach and back despite several requests. They turned hostile and the 4 of the staff members ganged up on me and my son, making us feel unwelcome there. The manager was extremely rude beyond comprehension when we'd mentioned that the receptionist was not able to answer a simple question. We had to call the tour company that organized our tours to get that information.

Very good breakfast cooked by a kind lady. We were the only guests in the hotel during our 3 night stay! Water filling station to avoid buying water in plastic bottles.

Stayed in August 2024

I feel bad about the rating because we had a great experience at the location. BUT… the taxes and fees were over $1000 more than were disclosed. That is unethical practice! If your traveling a long distance you don’t want surprises when you arrive

Very clean, great design and pool gathering area. Nice staff and wonderful breakfast

Stayed in January 2024

There are no comments available for this review

Stayed in April 2025