La comida, la vista y la atencion

Excellent Service

Stayed in July 2025

No desayunamos

Stayed in May 2025

The breakfast is good but the variety is not big for a four star Hilton buffet As many noticed the A/C is too loud Some rooms have no view blurred windows The water in the shower jumps from cold to hot The light system in the room is weirdly arranged, you can’t switch on the lights separately, only altogether

Good quality for the price, nice location, nice lobby, nice pool with a view, clean, hospitable

Stayed in May 2025

Super clean, great location, phenomenal view from the rooftop bar and pool. Air cons are a bit old and noisy but do the job. We would stay again :)

Stayed in March 2025

Great view, pool option, friendly staff

Stayed in February 2025

Clean, efficient, friendly. Very recommended.

Stayed in October 2024

The bathroom sink was damaged. I reported immediately and it was broken for the whole week. No one fixed it!

Location

Stayed in August 2024

no gym , or spa , only one bar which was on the roof in the open air which played wrap music at night too loudly

very modern , helpful staff , good breakfast .

Stayed in August 2024

No complaints.

Great views everywhere. Nice breakfast. Gracious and accommodating staff.

Stayed in June 2024

It isn't in a dangerous part of town, but there isn't much to do nearby. Expect to take a taxi to eat and drink out. Parking is included, but hard to find. You have to access it at the back of the building and start finding a spot at about the fourth floor. From the fourth floor, you then have to take an elevator to check in at a desk on the 18th floor. It's a nice hotel, just that the check-in process needs to be a little clearer.

Large clean room, large clean bed, bathroom had a good walk-in shower, very good breakfast buffet with hot and cold items, reasonably priced bar drinks, 24 hour convenience store on the ground floor that also does a sort of room service. Given breakfast was included, I found the price of the room very reasonable.

Stayed in June 2024

No A/C within the hallways and some elevators. Parking lot entrance was blocked with traffic cones instead of some sort of automated gate A/C within the room wasn't configured to provide maximum comfort The mini fridge wasn't cooling enough. Only 1 nightstand in the room is not enough. No bedside lighting available.

Not crowded, and ample rooms. Prompt response to room maintenance issues Staff were always willing to accommodate guest's requests

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

They learned it was my birthday and really went out of their way to make a party. The cab from the airport was fast and $5. The restaurants nearby were very good. And the river walk was fun. We left early for flights, so they packed us a breakfast!

Stayed in February 2024

Excellent staff,food and location

Stayed in February 2024

Restaurante, piscina y bar

Stayed in February 2024

Breakfast buffet could have a little more variety in this price class. Still very good though. The listing said airport transport service was included, however it wasn't.

Really great location between the Guayaquil river promenade and the garden on one side and the Panama street restaurants on the other. I liked the rooftop pool and the view from the hotel is absolutely spectacular.

Stayed in December 2023

This would only affect a small amount of people but there was not much I could eat at breakfast as a vegan. Would be nice if potatoes, avocado, granola, oatmeal, or some other non animal based options were included.

Really nice hotel. Modern rooms, large bathroom, included airport transfers and buffet breakfast. The location is perfect, right next to Malecon. Rooftop is the star- with bar, and infinity pool…excellent place to hang out.

Stayed in November 2023

Great location. Very nice breakfast

Stayed in October 2023

The room is not as beautiful as the rest of the hotel, but it is very comfortable.

The roof top, where are the lobby, the restaurant, and the Swimming Pool. It is beautiful!!! The location is perfect!!!

Stayed in October 2023

The AC hit`s directly on the bed. We have to use the AC of the leaving room and turn of the one of the bedroom

Everything was nice and comfortable. It is an interesting design having the front desk on the 18th floor

Stayed in September 2023

Amazing place. Highly recommended.

Amazing location and very clean facility. Staff on the ground floor were very friendly yet strict and maintained a very secured premises.

Stayed in September 2023

Serve red wine in a plastic glass if you are on the rooftop bar. The lifts are always busy.

Had a great stay at River Garden Hotel! The room size was good, the bed was super comfy, and everything was clean. The staff was really friendly, and the rooftop bar had a cool vibe. Breakfast was decent, and the view was a nice bonus. Would recommend! 👍

Stayed in September 2023

The pool

Stayed in September 2023

Perhaps someone could check the rooms to verify everything is in place thus there is no need to call for a few things tht are needed. Might be a good idea to offer some kind of reward to people that stay for several days or weeks most of the good hotels do.

The location is excellent, price very reasonable We stayed at the hotel for several weeks. Location is ideal near to everything and great views.

Stayed in September 2023