Reviews of Viajero Quito Hostel 3 stars
Calle Venezuela OE3 - 85 con Calle Rocafuerte , Centro Histórico, 170403 Quito, Ecuador
Loading
Guests also reviewed these properties:
Helsingborg, Sweden
Peñamellera Baja, Spain
Seffner, United States
Kingston, Canada
Owego, United States
Caspe, Spain
Lagonissi, Greece
Malang, Indonesia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat hostel with fantastic facilities. Our private room was huge, clean and had excellent wifi. The hostel has a great bar, restaurant and beer garden, perfect for sitting out in the sun anytime of the day. Food is available all day. Perfect location close to the sights of the historic centre. Staff were also super friendly and went above and beyond to help us on check out when the historic centre was closed down (be aware there is no traffic allowed on Sundays, including taxis and Uber). A big call out to Emilia who spent an hour negotiating with an Uber driver to get us to a location where we could walk and catch a ride. Great experience all around. Thank you
Nothing!
Hello Nikki, Thank you for sharing your experience during your stay with us. We are glad to hear that our staff was of great help. Best regards!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewQuiet, good food and friendly staff.
Very empty common areas. Not much going on at the house.
Hello Jorge, we are working on improving the experiences and activities for our guests and visitors, and we are glad to hear that you liked our hostel. Best regards!
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe historic building was great. Social areas and restaurant are enjoyable too!
Space heaters might be nice. It’s quite cold.
Hi! It's great to hear that you liked the areas inside our hostel. The heaters are a good recommendation, especially for the cold season. Best regards!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything
Thank you for rating us and leaving your comment. We are glad to hear that you thoroughly enjoyed your stay at our hostel. Best regards!
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewthe location. situated in old quito. the town center. close to everything including theMetro...Subway. the staff were friendly and helpful. The hostel is family friendly,.
the distance from the general Quito bus terminal. I believe it was about 45 mins by cab. $6.10. price was good.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation and staff was good, the room was clean and bed was comfortable
We booked the driver with the hotel, he was there on time but he asked for more money than we were told. The hotel told us the ride would cost us 30$ but the driver asked for 35 base amount plus he invited himself for Extra 5$ tip (40$) in total. (He pretends that he didn't have change). Maybe this is not a hotel's fault, but when I booked the ride with the hotel, I expected they would send us a reliable trustworthy driver. Our room was above the restaurant and you can hear every single person talking and socializing there. We could hardly sleep even with earplugs
Hello Azin, On behalf of Viajero Quito, we apologize for the inconvenience you experienced with transportation. We will take the necessary measures to ensure that this type of situation does not happen again. Thank you for taking the time to leave us your comment. Best regards!
Hello Azin, On behalf of Viajero Quito, we apologize for the inconvenience you experienced with transportation. We will take the necessary measures to ensure that this type of situation does not happen again. Thank you for taking the time… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewTruly liked the amenities, but also have to mention Cati is great :)
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBrilliant location in Quito and an huge room with everything you need. The garden area is really nice, with a tree house. Staff are very helpful and kind. It’s a great place to find your feet in a new city.
Hi Lauren, thank you for taking the time to leave us your comment about your experience at the hostel. Every member of staff does their best to make our guests' stay as pleasant as possible. Best regards!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewSpacious building just 2 blocks from main square with modern facilities. helpful staff like Emilia
Hello Leo, thank you for your comment. It's good to know that you liked the facilities and the service provided by our staff. Best regards
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewComfortable, spacious, nice social areas, friendly staff that solve your questions and give you many tips about the city, places and activities. Special thanks to Emilia and Christy!
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewBeautiful colonial building, location in the historic centre, helpful receptionists, comfortable dorms and nice activities- I recommend the walking tour
No guest kitchen. Also people were feeding cats in one of the bedrooms.
Hi Alison, We greatly appreciate your comment, and we are thrilled to know that we can make our travelers' experience excellent. As for the cat that was fed inside a room, we have taken the necessary measures to prevent this from happening again, as we have a very large garden where these animals can stay quietly and which is also the right place for them to be fed. Thank you very much for bringing this to our attention. Best regards!
Hi Alison, We greatly appreciate your comment, and we are thrilled to know that we can make our travelers' experience excellent. As for the cat that was fed inside a room, we have taken the necessary measures to prevent this from happe… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt was very clean, the room was spacious and definitely great value for money. The staff was very friendly and breakfast was great.
Hi Tushna, thank you for leaving us your comment about your experience at our location. We are thrilled to hear that our visiting travelers are able to connect with the place and its spaces. Best regards!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLoved it here. Comfortable rooms in a great location. Nice breakfast and good outdoor area.
Nothing!
Hey Luke! We are delighted to hear that you thoroughly enjoyed this beautiful place and, above all, that you enjoyed our garden, where you can disconnect from the city and connect with nature. Best regards!
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewEverything. The beds are perfection, comfy and spacious. Super clean and the staff are so nice and helpful
Hi Silvia, it's great to hear that you thoroughly enjoyed our hostel and that our staff's service allowed you to enjoy the Viajero atmosphere. Best regardsv
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewEverything
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewCats
No hot even warm water! Unsafe area.
Hi Jane! We apologize if you had any issues with the hot water. Thank you for letting us know so we can be more attentive to this issue. Best regards!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewvery clean, super central. very safe. amazing stay!
Hi Janelle! en viajero is thrilled to know that our guests feel safe and happy in our hostal, we appreciate your comment. Best regards!
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGreat comfy beds with a thick blanket, curtains and light, very clean and the staff is super friendly and helpful!
There could be more chill areas/common areas with couches or hammocks
Hi Rebecca, it's great to hear that you liked our Viajero Quito hostel and the friendliness of the staff. Thank you for leaving us your suggestions.
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe staff was amazingly kind since the very first minute. I felt like at “home”. The place is stunning and very picturesque. I loved each corner. I stayed in a female shared room (6 girls) and I had a nice experience. The room was very spacious , the bathroom very clean and the shower was very good. In general, I totally recommend this place and definitely I’d come back!
Hello Vivian, It's great to know that we were able to generate a good experience during your stay with us. We have a motto that says a “home away from home”, and this is what we seek to capture in the perception of our visiting travelers. We look forward to seeing you back.
Hello Vivian, It's great to know that we were able to generate a good experience during your stay with us. We have a motto that says a “home away from home”, and this is what we seek to capture in the perception of our visiting travele… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewA super nice hostel in a large colonial style house in Quito, right beside the historical centre. Great staff. Lovely rooms and great bar area too with outdoor seating and pool table/table tennis
Hi Mark, we are glad to have had you in our hostel, that it was to your liking and that you enjoyed the service of our Viajero Quito team. Best regards!