Reviews of Parc Royale Suites Hotel 5 stars
Luis Cordero 10-13 y Gran Colombia, 010104 Cuenca, Ecuador
Loading
Guests also reviewed these properties:
Madison, United States
Leutasch, Austria
Tryavna, Bulgaria
Zorritos, Peru
Harrisburg, United States
Osteria dellʼ Osa, Italy
Agrigento, Italy
Florence, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewBeautiful hotel, staff were amazing going above and beyond for every request. The rooms are large with kitchens and eating and seating areas.
My only negative is that the property is currently under renovation of its 2nd floor which was loud above my head as all the rooms that are open are on the 1sr floor. Workers were there 8-6 M-Sat.
Dear Ms. Currie, Warm greetings from all of us at Parc Royales Suites Hotel. Thank you for sharing your experience with us! We are very pleased to know that you enjoyed your stay at Parc Royales Suites Hotel. Our entire team strives to provide exceptional service, and your feedback motivates us to keep improving every day. We hope to have the pleasure of welcoming you again on your next visit to Cuenca. See you soon! Kind regards
Dear Ms. Currie, Warm greetings from all of us at Parc Royales Suites Hotel. Thank you for sharing your experience with us! We are very pleased to know that you enjoyed your stay at Parc Royales Suites Hotel. Our entire team strives to pr… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2024 · Stayed in March 2024
Verified reviewLoved the feeling of safety and the helpfulness of the staff.
The bed could’ve been more comfortable and I was awoken by street noise…wasn’t too bad though.
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewThe location is excellent. The apartment was very nice and the staff very pleasant and helpful. Highly recommended.
The street was rather noisy.
Reviewed: 3 March 2024 · Stayed in February 2024
Verified reviewReviewed: 9 February 2024 · Stayed in February 2024
Verified reviewReviewed: 2 December 2023 · Stayed in November 2023
Verified reviewThis was our 2nd stay at Gran Colombia Suites, the 1st for 2 weeks and the 2nd for 4 weeks. Each time we stayed in the Deluxe Family Suite #15. We highly recommend this suite, which provides plenty of room to stretch out, is internal with reduced street noise, and provides cross ventilation from open windows due to the L-shape. There is a nice view of the Old Cathedral domes from the large bedroom. Great location and excellent staff. Safe and walking distance to all El Centro. We’ll be back!
Wi Fi can be a bit unpredictable if using more than 3 devices simultaneously, but good overall.
Reviewed: 15 September 2023 · Stayed in September 2023
Verified reviewReviewed: 2 July 2023 · Stayed in June 2023
Verified reviewExcellent location. Superb staff. Everything exceeded expectations. Even the neighbors became friends.
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewReviewed: 19 April 2023 · Stayed in April 2023
Verified reviewWonderful staff, fully furnished apartment with everything needed for long term stays
I can’t think of anythingbI didn’t like.
Reviewed: 31 March 2023 · Stayed in March 2023
Verified reviewReviewed: 26 March 2023 · Stayed in March 2023
Verified reviewThe suites are absolutely gorgeous.
Reviewed: 16 March 2023 · Stayed in March 2023
Verified reviewThe noise from the motorbikes that parked just below our window.
Reviewed: 17 February 2023 · Stayed in February 2023
Verified reviewClean, big room, avail staff. They have a service to handle laundry for me. Close to good restaurants.
Reviewed: 16 January 2023 · Stayed in January 2023
Verified reviewThe staff was friendly and accommodating. The property is very clean.
There was a lot of noise. Loud Television that was on all day. I expected some noise from the street.
Reviewed: 6 January 2023 · Stayed in December 2022
Verified reviewclean, great location, helpful staff we had no noise and a great stay
It was nice
Reviewed: 2 December 2022 · Stayed in November 2022
Verified reviewReviewed: 22 November 2022 · Stayed in November 2022
Verified reviewReviewed: 18 November 2022 · Stayed in November 2022
Verified reviewReviewed: 17 November 2022 · Stayed in November 2022
Verified reviewWe were totally satisfied 😃
Reviewed: 12 November 2022 · Stayed in November 2022
Verified reviewReviewed: 1 November 2022 · Stayed in October 2022
Verified reviewcentrally located with easy access to Parque Calderon, shops and restaurants. The place is safe and secured.
it’s located in the middle of downtown Cuenca. Good thing the suites have double panelled windows because the street noise becomes deafening (loudspeakers at full volume, vendors, motorcyclists, car alarms, the tram just below my window…).