9.1

Reviews of JW Marriott Quito 5 stars

Avenida Orellana 1172 y Avenida Amazonas, 170150 Quito, Ecuador

  • Mireille

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    Spa

    Awful rooms and views. Overpriced

  • Maureen

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The service at the hotel was exceptional. The hotel is located in a central area, which is very convenient and safe. The restaurant Raices was a wonderful surprise. The service was exceptional and the food was Michelin-star quality.

    The lighting in my bathroom was very poor, so it was difficult to get ready in the morning. Also the inexpensive hair dryer was dangerous--my hair got caught in it to the point that I had to cut it out of dryer vent screen.

  • James

    Reviewed: 30 July 2025 · Stayed in May 2025

    Verified review
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  • Claudia

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Jovana

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review
  • Marco

    Reviewed: 22 June 2025 · Stayed in May 2025

    Verified review
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  • Matthew

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    Everything was wonderful...clean spacious high end hotel with the BEST most wonderful staff at every turn....front desk to housekeeping to restaurants everyone was so warm and helpful. Thank you!

    Nothing

  • Anonymous

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Very clean and good restaurants. Also staff was very pleasant

  • Ruth

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    breakfast we ate at the bakery nuce service nice people

    the attitude from some of the sta; at front desk

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  • Cathy

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review
  • Janet

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    I loved everything. I give this property and its staff a 108 on scale of 1 -10. I cannot say enough god things best hotel experience I have ever had and it was honestly the staff that put it over the top- in particular Ivan at the front and also Fernando at breakfast really went above and beyond!!

    That I had to leave lol!!

  • Sonja

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    The room was spacious and the bed was big and comfortable. The bathroom was great and the bathroom supplies were more than enough. The room service food was quick and delicious. The staff were helpful and there was even a fresh rose in the room.

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  • Linda

    Reviewed: 6 April 2025 · Stayed in January 2025

    Verified review

    Good food, wonderful, hot tub area. Staff was very helpful. Bed comfortable. Frig in room. Perfect stay breakfast included carbs, fruit and proteins eggs, cheese , etc. as a type 1 diabetic, I was able to enjoy.

  • Reb

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review

    Great staff and amenities.

    Nothing

  • Andrew

    Reviewed: 13 February 2025 · Stayed in January 2025

    Verified review
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  • L

    Reviewed: 26 January 2025 · Stayed in January 2025

    Verified review
  • Heather

    Reviewed: 16 January 2025 · Stayed in December 2024

    Verified review
  • Chris

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review

    The pillows

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  • Yarina

    Reviewed: 7 December 2024 · Stayed in December 2024

    Verified review

    Super

    Todo estuvo perfecto

  • Chris

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review

    I loved that it was as so clean. The staff were very helpful and caring.

    Maybe closer to historic Quito.

  • Gabriella

    Reviewed: 2 November 2024 · Stayed in October 2024

    Verified review

    My hotel of choice in Quito, stayed there 10 days for work and it went very smoothly. The staff also accommodated my extra request.

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  • Zlatko

    Reviewed: 13 October 2024 · Stayed in October 2024

    Verified review

    The hotel is very good. It has everything you need for a stay. The rooms are large with comfortable beds.

    There are no good restaurants or places to walk around nearby. You'll need to take a taxi to the city center for that.

  • Jane

    Reviewed: 8 October 2024 · Stayed in September 2024

    Verified review
  • Jane

    Reviewed: 8 October 2024 · Stayed in September 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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