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Reviews of Hotel Platinum Class

Barrio Amazonas Calle: Cesat Villacis y Union, 210203 Nueva Loja, Ecuador

#1 of 10 hotels in Nueva Loja

Guests' Choice

Review score

Based on 38 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.4

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 19 June 2025

    10
    Great and practical place
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Really friendly staff, clean and spacious room, well located, secure parking

    Stayed in June 2025

  • Reviewed: 1 July 2024

    10
    Fabulous value - lovely family run hostal
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location ok but probably recommended to get a taxi (couple $s) back after dark from the town.

    Large clean rooms, lovely staff, parking, good wifi, excellent value for money.

    Stayed in June 2024

  • Reviewed: 14 February 2024

    8.0
    Good hotel to rest before Cuyabeno
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Food options around are limited (need to walk for 10/15 min) but they offer delivery contacts. Facilities are a bit old but all functionable.

    Nice hotel in lago agrio to prepare for your Cuyabeno trip. For the price you have a wide room with an en suite toilet, bathtub, sofa and table. Can use the kitchen area and patio to hang clothes. The staff is very friendly and helpful. Walking distance to the tourist park which is free entrance and nice to kill a couple of hours. Internet is good for working.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Little far from center if you're without transportation.

    Good parking

    Stayed in January 2024

  • Reviewed: 20 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The location was a little out of the way from the downtown area.. just a quick cab ride though.

    Everything was great from the reception to the clean rooms. We just spent one night there en route to cuyabeno. This was an excellent choice.

    Stayed in January 2024

  • Reviewed: 26 December 2023

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Bit away from the center but in a few taxi minutes reachable

    Big room, very affordable. Great shower. Lovely hosts.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night

    We did not always have hot water. But considering the temperatures this was not a huge deal.

    The service was great. We were picked up at the airport in Coca. We could also leave our luggage during our trip to the rain forest. And they provided us with an really early breakfast when we left. The room is spacious and comfortable and for South American standards reasonably clean.

    Stayed in December 2023

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nice, clean and save place to stay for a night with friendly staff.

    Stayed in October 2023

  • Reviewed: 13 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Breakfast was quite basic but not an issue.

    We stayed here for a night before heading into the Amazon rainforest. The guy at the front desk spoke English and was very helpful - we were able to order breakfast for the next day, sort a taxi for the next day, and also because we arrived quite late he helped us to order food for delivery. The rooms were nice - clean, bed was very comfortable, and strong wifi. Perfect for what we needed.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    unable to close window to the outside which is an issue as the road is loud.

    large comfy bed.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    convenient and cheap for a one night stay in Lago Agrio ahead of going off to the Amazon.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    10
    The jacuzzi in our room was great.
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    The staff were amazing, extremely helpful and friendly.

    Stayed in March 2023

  • Reviewed: 2 February 2023

    9.0
    The place to be!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic services provided by the hotel owner and family. you really feel at home in their well organized and well located hotel.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    10
    Fantastic place to stay.
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Every one was so kind and welcoming, even when I arrived after 1am.

    My room was amazing, jacuzzi bath and fancy shower. The room was huge. Fantastic place to stay.

    Stayed in January 2023

  • Reviewed: 15 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and friendly staff. Comfortable bed and fresh room with AC.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    8.0
    Good place for a night on way into Amazon lodge.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Room was clean and large.

    Stayed in November 2022

  • Reviewed: 13 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The owner was very helpful and friendly. The rooms were clean and spacious, bed are comfortable. We felt very safe even though the surrounding wasn't particularly eye pleasing.

    Stayed in September 2022

  • Reviewed: 8 November 2023

    7.0
    Good for one night in a friendly family environment, but Booking needs to amend the description
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    The difference between what is advertised in Booking.com and the reality: promised garden view did not really exist (there is no garden that I would advertise as such – just a few plants). Reception is said to be 24hr, whereas it actually locked up at 10.30pmish (which is fine with advance warning – I had hoped to buy something from the chill cabinet). A restaurant is advertised but doesn't exist (and there's nowhere to go nearby) though they ordered a very nice meal from nearby, but it's rather odd to have to eat it at a table squeezed into reception.

    The room was huge, clean and with a large and comfortable bed. The shower too was good and a/c excellent. A family-run establishment with a friendly feel. Convenient for the lovely Parque Ecológico a few hundred metres away

    Stayed in October 2023

  • Reviewed: 19 August 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is a bit of a sketchy area and a long way from food. Rooms very average. Lots of barking dogs at night.

    Probably good accommodation for the area. Stayed here on the way to the jungle. Staff were friendly and helped us get a taxi.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    5.0
    Convenient place to stay before a Cuyabeno trip.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    It was not great value but perhaps that is just Lago Agrio. The staff were great but the credit card machine wasn’t working so we had to find another way of transferring money as we didn’t have enough cash.

    It is a convenient place to stay before a Cuyabeno trip. Clean and very friendly staff.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    3.0
    Avoid unless you don’t have other options
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Firstly the room we got was strange and had a see through glass viewing room directed directly at the shower. Secondly there was dubious marks on the walls left from previous tenants, hand marks, stains among other things. Thirdly the door bell for the property was going off all night until 2-3am during our stay despite not many people being checked in on the entrance sheet. The shower was very strange and the angle made it uncomfortable for me to shower as the water was pointed towards the middle of my back. The location is very bad and I wouldn’t suggest walking around outside during the day or at all at night, the owners lock the front door for this reason.

    There was an okay bed and there wasn’t too much noise from the road.

    Stayed in July 2023

  • Reviewed: 7 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Far away from the center, although it makes it quiet at night until the owner's dog wakes you up at 6

    Spacious rooms with air con, much needed with that heat!

    Stayed in February 2023

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 21 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

Showing 1 – 25

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