Reviews of Hilton Colon Quito Hotel 5 stars
Amazonas, 1914 y Patria Avenida, 1, 170131 Quito, Ecuador
#121 of 163 hotels in Quito
Guests' ChoiceReview score
Based on 79 hotel reviews
8.2Score breakdown
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Cleanliness
8.7
-
Comfort
8.8
-
Location
8.6
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Facilities
8.2
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Staff
8.5
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Value for money
7.7
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Free WiFi
10.0
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Reviewed: 19 August 2025
Paul
United Kingdom17 reviews1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
Concerige service was really excellent and very helpful
Stayed in August 2025
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Reviewed: 31 July 2025
Monika
Switzerland138 reviews13 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Staff at breakfast was slightly overstrained. ( Waiting for the coffee, cleaning tables)
Big, comfortable rooms, coffee and tea in the room. Excellent fitness area
Stayed in July 2025
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Reviewed: 3 July 2025
Rahel
Switzerland23 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
The location is perfect — right next to the metro, making it easy to reach the historic center within just a couple of stops. The hotel itself is a bit dated, with carpeted rooms and an overall feel that doesn’t quite match what one might expect from the Hilton name. That said, the staff were exceptionally attentive and welcoming — and in that sense, they truly lived up to the brand’s reputation.
Stayed in June 2025
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Reviewed: 15 May 2025
Ivor
United Kingdom34 reviews5 helpful votes9.0“Great location to explore the delights of Quito”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
Limited menu for dining especially for vegetarian diets
Location was good and staff generally very helpful and cheerful, especially the concierge staff, who could not go enough for you.
Stayed in May 2025
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Reviewed: 13 May 2025
Oren
Australia15 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Old very old
Stayed in May 2025
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Reviewed: 12 April 2025
Hannah
Australia15 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Room and service were excellent, however was very disappointed to understand on arrival that the pool and sauna were out of order.
Stayed in April 2025
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Reviewed: 9 April 2025
Heather
Canada4 reviews1 helpful vote9.0“Great location, friendly staff.”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
In comparison to other hotels in the area and at the same star rating this was definitely over priced.
Great location and fantastic staff, especially the concierge. Restaurant was fantastic, breakfast buffet amazing. Rooms were clean and comfortable.
Stayed in April 2025
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Reviewed: 11 January 2025
Michael
United States15 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Food selection
Convenient location helpful staff
Stayed in December 2024
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Reviewed: 2 January 2025
Bernadette
United Kingdom10 reviews2 helpful votes8.0“Clean and comfortable with good facilities.”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Two Double Beds
- • Stayed 3 nights
No bath robes provided. The card system for the lift kept failing - I had to go back to reception many times to have the card reset. No black tea or real milk in room (just powdered creamer), and no teaspoons. Restaurant was too brightly lit in the evening and had no atmosphere. Food I had in the restaurant was mediocre and not as expected.
Breakfast was really good. Room comfortable and spacious with good views. Bathroom all good. Pool and gym were great. Staff very helpful and pleasant.
Stayed in December 2024
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Reviewed: 27 December 2024
Jaka
Slovenia30 reviews6 helpful votes8.0“Far from a 5 star hotel.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The hotel has seen better days, some renovations needed. The TV is not even smart. Saunas didn't work and no staff there.
Room size, quiet room.
Stayed in December 2024
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Reviewed: 9 December 2024
Diana
Ecuador15 reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 1 night
- • Submitted via mobile
Quisimos usar las areas humedas (turco) pero habia que esperar que prendan y que se caliente lo cual era mucho tiempo, al final solo pudimos usar jacuzzi.
Service and food very good, hotel is very nice too
Stayed in December 2024
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Reviewed: 5 December 2024
Epi
Netherlands45 reviews4 helpful votes9.0“Just lovely”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
We stayed here for only one night and actually splurged big time by staying here, in comparison to our usual hotel choices. But everyone deserves a bit of pampering every now and then and this hotel does just that. Beds were great. Shower was great. Water was hot and the towels were soft and fluffy. Roomservice worked like a dream and breakfast was lovely.
Stayed in November 2024
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Reviewed: 18 November 2024
James
Australia8 reviews9.0“Excellent location and concierge staff could not be any more helpful excellent”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 4 nights
- • Submitted via mobile
Paid for executive club lounge and 3 out of four nights there was no hot food or wine left when we arrived around 6:30 pm, service was non existent and food was not replenished, paid extra for access to lounge with very little benefit very poor will not pay for poor service and service in a minimum stocked club lounge not a memorable experience, will not recommend to friends to pay quite embarrassing. Unfortunate because all consierge staff and bar staff were exceptional
Very good room size, cleaning service and accessibility with great easy access to taxi Concierge was fabulous
Stayed in November 2024
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Reviewed: 18 September 2024
Sally
Australia13 reviews1 helpful vote9.0“Very comfortable place to stay”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Very comfortable stay
Stayed in September 2024
-
Reviewed: 13 August 2024
Gerardo
United States18 reviews1 helpful vote8.0“fine”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
old building
Food
Stayed in July 2024
-
Reviewed: 19 July 2024
Denise
United States1 review8.0“It was great”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Nothing
Your concierge was great. 2 both really took care of us
Stayed in June 2024
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Reviewed: 15 January 2024
Luis
Costa Rica49 reviews5 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
People/staff working around/at breakfast area/service. Access to the Metro safe and close.
Stayed in December 2023
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Reviewed: 23 December 2023
David
Czech Republic161 reviews9 helpful votes8.0“Very cold at night”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
No heating, very cold at night. Next morning they tell me they provide heating only when asked before. How stupid for a Hilton.
Lovely bed, great breakfast, nice people.
Stayed in December 2023
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Reviewed: 5 November 2023
Zed
Kuwait124 reviews9 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
A bit old property, needs an uplift
Concierge was excellent especially Mr Romy, very helpful
Stayed in November 2023
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Reviewed: 13 September 2023
Doron
Israel3 reviews9.0Superb- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
There was a terrible problen that caused real inconvenience - the magnetic card for the elevator and room door very often did not work. I had to cahnge cards many times, and even more often ad to ask the conceirge to follow me to the elevator and the room. This is absolutely unfitted to a good hotel like yours.
Stayed in July 2023
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Reviewed: 29 August 2023
Emily
Australia27 reviews5 helpful votes9.0“Exceptional staff”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The bathrooms are a little bit dated but still perfectly functional
Clean, super comfortable beds, staff are incredibly helpful and kind!
Stayed in August 2023
-
Reviewed: 29 May 2023
Patricia
United States13 reviews1 helpful vote7.0Good- • Business trip
- • Group
- • Executive King Room
- • Stayed 9 nights
- • Submitted via mobile
We paid extra to be on the Executive floor and were unpleasantly surprised when water coming out of the tap was brown one morning and no hot water the next morning. They did fix it though.
Food is very good and the Executive Lounge has a wonderful view. The rooms were clean and comfortable.
Stayed in May 2023
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Reviewed: 23 April 2023
Chris
United Kingdom11 reviews8.0Very good- • Leisure trip
- • Group
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
staff are brilliant
Stayed in April 2023
-
Reviewed: 17 April 2023
Marc
Belgium2 reviews7.0“Overall fine.”- • Business trip
- • Group
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is old and in need of a renovation. Needed to change rooms as the first room smelt of humidity.
The restaurant, bar, and staff are lovely. Good Location.
Stayed in April 2023
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