Padre Aguirre, 010101 Cuenca, Ecuador
#21 of 86 hotels in Cuenca
Guests' ChoiceBased on 104 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.8
Facilities
8.6
Staff
9.7
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 28 July 2025
Dennis
United StatesStreet noise a bit loud and early
Location, right next to the Basilica
Stayed in July 2025
Reviewed: 23 July 2025
Ivanna
EcuadorLocation for sure! You have the cathedral in front of you, the flower market crossing the street, the park one block away, the coffee shops around the corner. Also very clean, comfy and the nicest staff! Alexander, the receptionist, was always willing to help. The privacy was great and the building is landmark, so it was the cherry on top.
Stayed in July 2025
Reviewed: 12 July 2025
Patricia
United StatesThe mattress was very firm. The stairs are long and somewhat steep. There is no elevator. There weren't enough portable heaters available.
The hotel is located in prime location, steps away from main attractions. The front desk clerks, in particular, Alexander was very helpful, informative and accommodating.
Stayed in July 2025
Reviewed: 2 June 2025
Marquito
United StatesEverything was great
Very great staff and informative, property was in a great location and safe place
Stayed in May 2025
Reviewed: 15 May 2025
Jorge
United StatesThere is no vent in the bathroom that is bad. Also you need a lift to get to the upper floors
All the staff was great
Stayed in May 2025
Reviewed: 24 April 2025
Jane
United StatesPoor soundproofing. Room was on a main road that was busy and noisy. Breakfast eggs were made in bulk and not kept warm so they were stone cold if you arrived any time after the start time.
Right in the old city. Big room with 3 beds including 2 on a mezzanine level. Well lit. Big shower with ample hot water. No lift but staff helped carry bags up the stairs. Central location so easy to walk to all parts of the old city. Nice historical building.
Stayed in April 2025
Reviewed: 19 April 2025
Kristell
EcuadorThere was no elevator
The esthetic view and the location
Stayed in April 2025
Reviewed: 11 April 2025
Rene
United StatesGreat location, friendly staff. The hotel is very nice and clean. The only complaint, out of control of the hotel, were the church bells.
Stayed in April 2025
Reviewed: 10 April 2025
Romulo
United Statesvery good
Stayed in April 2025
Reviewed: 7 April 2025
David
United StatesNo fault of the property, more a circumstance of being in the center of the Old Town, outside at night can be noisy...More of an advisory than a warning...
Location perfect... breakfast delicious... value great. Staff amazing and very friendly helpful.
Stayed in April 2025
Reviewed: 28 March 2025
Irada
United StatesAbsolutely loved my stay, location amazing , gorgeous hotel, clean room. Breakfast was not very impressive. Alexander at front desk very helpfull and friendly and I am very grateful for his recommendations
Stayed in March 2025
Reviewed: 27 March 2025
Guenther
CanadaLocation, Location, Location
Stayed in February 2025
Reviewed: 14 March 2025
Carol
United StatesIt would have been great to have a queen bed vs. a double bed.
Amazingly good location, near restaurants and bars, the cathedral, and markets. Super friendly staff. Great view. Hot water, and excellent WIFI.
Stayed in March 2025
Reviewed: 11 March 2025
James
United StatesThis was an Absolutely Amazing Stay! The hotel is next to the iconic cathedral, so obviously the location is epic! The edifice itself is gorgeous and the view from our room was stunning! The complementary breakfast was yummy, and the servers were super kind! I must say, the staff was Exemplary in their Service! The greetings which we received, the tour of the suites, the ensurance of our well being was above and beyond all expectations! All the Very Best!
Stayed in February 2025
Reviewed: 4 March 2025
Irina
EcuadorThat you have to go up several stairs but thats due to the property’s age
I enjoyed how close ir was from everything
Stayed in March 2025
Reviewed: 21 February 2025
Kimberly
United StatesNo elevator, which is importante for some, not for me.
Clean, comfortable, and conveniently located in the heart of Centro Histórico. Friendly, personable staff. Breakfast included. WiFi, television, and mini-refrigerator in the room. Parking available for a fee. Excellent communication between with the hotel before arrival.
Stayed in January 2025
Reviewed: 13 February 2025
Misael
Costa RicaUnbeatable location. The staff goes out of their way to ensure that you enjoy your stay there. Thank you Pablo.
Stayed in February 2025
Reviewed: 4 February 2025
William
United StatesThe stairs got old, but hey, I needed the exercise!
A classy hotel in the perfect location! The staff was above and beyond!!
Stayed in January 2025
Reviewed: 28 January 2025
Michele
United StatesPerfect location. Liked courtyard design, lots of light, balconies over looking flower market and next to cathedral and main square. Nice breakfast and super helpful staff. Very peaceful.
Stayed in January 2025
Reviewed: 24 January 2025
Jackiex
United KingdomBreakfast was usual, but a bit sparse The musak in the lobby was a little irritating and went all the way up the middle. They gladly turned it down for us though
Staff very friendly, great location, big room with great view. Breakfast box due to our early departure
Stayed in January 2025
Reviewed: 18 January 2025
Becky
United StatesThe breakfast spot was next door in the sushi restaurant. Not a nice breakfast ambience. We’d love to see them move breakfast into the inner courtyard/lobby.
Classic architecture, on busy corner but the interior 3 story lobby, garden was lively and quiet. The location was fantastic, especially so at Christmas activities in the historic square at our doorstep. The staff was wonderful!
Stayed in December 2024
Reviewed: 17 January 2025
Tim
DenmarkMany steep stairs to walk as there is no lift
Very fine service, ok breakfast, good room, good bathroom, good bed, perfect in the middle of town
Stayed in January 2025
Reviewed: 31 December 2024
Patricia
Netherlands--
Excellent location behind the catedral, big room with very good beds. Big bathroom with a spacious shower. And the most important factor, the great amability of the personal. All of them were very kind and professional.
Stayed in December 2024
Reviewed: 24 December 2024
Becky
United StatesThe breakfast could be improved upon. Our shower could use a good bleaching and scrubbing.
Loved the historic building, the fantastic location, the very helpful staff, the large high-ceilinged Family Suite.
Stayed in December 2024
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