Bathroom is terrible, needs remodeling. Old, tiny, in bad shape.

Location (noisy but well located)

Stayed in July 2025

Bathroom too small and with a smell

Colonial style of the room

Stayed in August 2025

Microwave was promised on the site but not present. Shower was different from the picture. Constant perfume in the bathroom made for a bad smell.

Location, included breakfast, price

Stayed in July 2025

I'm sure there must have been somethingb

Just about everything on the picture of the place that's my window on the third floor overlooking the park probably the best place I've stayed during most of my travels I actually stayed two nights

Stayed in May 2025

Our bathroom had a very strong odor we believe coming from the shower drain. We had to sleep with the bathroom door closed but it still was bothersome. And it is true that the location was excellent right by the Catedral, and catty-corner from the central park. However keep in mind that this location comes with some disadvantages: mainly noise from traffic, the crosswalk beeping and people walking by. Also there is no parking at this hotel. You have to park 2 blocks away for $7.50 per night. The staff wasn't super helpful in getting us connected to wifi in our room - were were never able to... Also they were very slow to respond (3 days and an angry call) to implement a change to our itinerary.

The hotel is beautiful with so many original details in this colonial style house, and you cannot ask for a better location right by the Catedral and park. Our third floor room had the best view of the cathedral domes! Our room was vary spacious. The little kitchen area was very handy. Beds were super comfy.

Stayed in May 2025

No elevator, lotta stairs

Confort ,linens, hot shower.

Stayed in April 2025

The view

Beautiful, elegant, and great location. The viewing of the city is incredible. Love it.

Stayed in April 2025

Great location in the center, across from Parque Colombre. However, it is a noisy area and that’s something to consider. Also we couldn’t get on the wifi. Otherwise it was convenient and beautiful facility.

Stayed in April 2025

all good

fanatastic

Stayed in April 2025

The coffee maker needed replacing and leaked every time I filled it with water. There wasn’t a microwave as advertized. Could do with a cloth, t-towel and detergent.

Location was great! Right next to the square & cathedral, restaurants, everything. Fast WiFi. Above a nice restaurant and breakfast was included and delicious!

Stayed in March 2025

The bed was midly uncomfortable / hard. Pillows were good but the mattress itself was hard

Very old hotel but in the best way possible. We felt like kings and queens. Room has very royal vibes and the bathroom is really modern and nice. Directly in the middle of the historic center, so a short walk from anything we needed.

Stayed in January 2025

Check in in restaurant was strange, noise from street and restaurant underneath on one night - loud music until after 10pm.

So well located for restaurants and sights, staff

Stayed in December 2024

I sent a private message.

The location and the outside balcony overlooking the pac.

Stayed in December 2024

Embarrassingly small breakfast included in the room price. Single glazing windows and central location means rooms are not that quiet. Building is a bit tired, but it’s clean and the bathroom was new.

Period building, transports you to 1800s. Location is amazing, couldn’t be more central and still easy to reach from airport/by car. Rooms are very spacious.

Stayed in December 2024

The rooms are at the third floor, hence there are quite a few steps to climb up for carring the luggage upon arrival. The bath room is extremely small.

The hotel is 20 meters from the main square and right at the heart of the old city center. The coffee shop, where breakfast is served, is a lovely place to relax and chat with locals. The hotel staff, from the receptionist to the room maid, are all very friendly and helpful. The rooms are very clean and tidy.

Stayed in December 2024

Room was very noisy. The first night, the restaurant downstairs had a really loud music until very late. They didn't provide any bottled water inside the room - not even a water in the common area. We stayed 2 nights but the toilet paper provided wasn't enough (it wasn't even full when it was placed in our room) and they also didnt clean the room after the 1st day. The fridge in the room was very stinky so we didn't put anything inside and didn't open it after opening it once. Breakfast wasn't amazing - pancakes were so hard.

Very central location just right across Tutto Freddo where Parque Calderon is. Room was huge (we had 2 queen sized beds). Toilet looked more modern than the room itself. Has a balcony - although it didn't looked like they spent time making sure it looked good for their guests (the floor was cemented and didnt look and feel safe to be honest). The good thing though is that we had an overlooking view of Negroni/Bogoli Parque Calederon in general.

Stayed in December 2024

The rooms can be a bit noisy because there is a restaurant on the lower floors.

Friendly and arranging staff. Our flight arrived super early to Cuenca, they took our bags until the room was ready and let us check-in early. The location is great as it is just next to the cathedral and the main visiting spots.

Stayed in November 2024

Great location, very spacious room, good breakfast

Stayed in November 2024

Almost every day during my stay there was no power. I was unable to charge my smartphone before the excursion and therefore was unable to take photos during the excursion. I understand that this is not the fault of the hotel, but I was left without photos. If there was no problem, I would have given a rating of 10, but due to this situation I have lowered the rating to 8/

Great location of the hotel in the city center, friendly staff. The room was spacious, but the view was to the courtyard, so you could not hear the noise from the street. Breakfast was good. There was a normal Wi-Fi signal.

Stayed in September 2024

There is no elevator and it would be hard if you have some heavy lugguage and stay in the fourth floor.

The location is very good! The room is an old style but very beautifully mainteined.

Stayed in September 2024

The bathroom smelled a little weird, they fixed it right away, however the smell came back the next day.

Great location, spacious room, top breakfast!

Stayed in August 2024

Very noisy

Great location, nice big room beautiful views

Stayed in August 2024

The lady responsible for servicing the suites was so lovely. Made the stay for us!

Stayed in July 2024

There wasn't a lobby in the building, so you pay in the cafe. It was a bit awkward. A building like this deserves a nice lobby. Noise, Noise, Noise all night. Bar until after 1 am and then the corner light beeped for 30 seconds every 15 seconds.

The location was great. It is just a few steps to the center of town. The room was huge with a nice balcony. The bed was comfortable and the water was hot when taking a shower.

Stayed in June 2024