Reviews of Casona Tobar Hotel 4 stars

Casona Tobar is in the old colonial section of Quito, very convenient to museums, 1 min walk to bus stop at Santo Domingo plaza, 10 min walk to San Francisco Metro subway station. Taxis and Uber also available.The hotel is a beautifully refurbished hacienda, everything is new, bed was very comfortable.. A hearty breakfast is served in one of the three open-air courtyards. Many restaurants are nearby. We had a room toward the back and were never bothered by noise. We felt safe walking around Quito, police presence is visible.

The location of Casona Tobar was perfect for visiting Quito Historic Center! It is a 10 minute walk to Plaza Grande and Plaza de San Francisco (locations of the Catedral Metropolitana, Palacio de Carondelet, Iglesia de Compania de Jesus, and Iglesia y Convento de San Francisco). The Basilica de Voto Nacional is an additional 10-15 minute walk. The Casona Tobar is above street level (you have to go up a flight of stairs from the street to get to the entrance). Once inside the door, to the left is the reception desk and the breakfast area (large enough for about a dozen+ people) and to the right is an internet room with several computers. The guest rooms are arranged in 2 floors around 3 open-roofed courtyards. From the courtyard at the back of the casona, you can see the Virgen del Panecillo. The rooms were comfortable and clean, as were the bathrooms. The breakfast was fresh fruit, eggs, toast, avocado, and local cheese, along with a variety of fresh juices and yogurt. The owner speaks perfect English (from DC), and the staff were all very friendly and accommodating!

This was the 3rd time we stayed here. After having a 9 day expedition climbing and summiting most of the volcanos and mountains around Ecuador which was physically hard, it was the best returning to Casona Tobar hotel for some rest. Everyone who works here is amazing and super helpful. My partner had some problems after Chimborazo with altitude sickness and Kelly the manager helped with calling a friend of his in the medical field. Going to miss this place and hopefully will return in the future.

Nothing

I had an absolutely amazing stay at Casona Tobar Hotel. From the moment I arrived I felt so welcomed and cared for. The hotel is charming, cozy and beautifully renovated but what truly made my experience unforgettable was the people. The wonderful girls working there, Jessica and Viviana, were incredibly warm, attentive and thoughtful. They went out of their way to make sure I was comfortable, even taking the time to show me around the city and walk me to nearby places at night so that I felt completely safe. The owner, Alex, was equally wonderful and welcoming and he made me feel at home right away. Every detail, from the cleanliness of the rooms to the personalized attention and the delicious breakfast with fresh natural juices, exceeded my expectations. Muchas gracias, Alex, Jessica y Viviana, por todo!

Owner is awesome, attentive, caring.

Alex and the girls where really helpful

The staff was extremely friendly ad understanding. I was in a very bad situation ( passport stolen) and Jessica help me a lot. She deserves maximum of respect! The other 3 emploies were very friendly.

It’s an oasis in a hectic city, relatively quiet and lovely staff/owner.

Nothing

Everything

Nothing

Rooms were clean, quiet and comfortable. The food very good. The staff was wonderful.

Its Location is a little rough.

The service was exceptional, we were received immediately and kindly, the personnel was very helpful and the communication was fluent both in English and Spanish. We returned late at night but the personnel opened the door right away within seconds. Excellent customer service overall. The room was beautiful, it was rustic but comfortable, clean and offered a full set of towels. The breakfast was excellent, natural juice, fresh fruit. The location of the hotel was strategic to wander around the historical center of Quito. Amazing experience. Will return.

Nothing.

The staff was really helpful. Due to a problem with our flight we arrived much later than planned but it was easy to contact them beforehand.

Amazing host.... came in tired after a long few days of crazy activities. Was given top class treatment during check in. The place has an amazing location and the place itself is stunning. Also talking to the new owner.... the ideas and things that are gonna happen to this place will make it a very demand establishment. Good luck to future... see great things happening here.... thank you once again!

Nothing

It is a beautiful colonial house with new renovated rooms. It is located a few feet from the Santo Domingo Convent. My son and I really felt like at home:) We would stay here again without any hesitation!

We couldn't stay more days here:(

Great little hotel. Amazing value. Cute courtyard. Great staff. Good breakfast

It’s a little confusing to find the entrance

good location, welcoming and caring staff, new management adding great value to a great venue !

New management is doing a great job to make the most of the new venue, no issues form my wife and I.

The whole experience was great. The hotel is located very close to Calle La Ronda and just a few blocks away from the main spots in the historical center. It was super clean, the hotel is beautiful and everyone is very lovely. Viviane the receptionist is lovely and very helpful, and shoutout to Alex, the owner, love what you are doing with the place, keep up the good work.

Alex and the rest of the staff were incredibly friendly, helpful, and kind. The room was quiet, clean, comfortable, and right in the heart of the historic district. The coffee was perfect in the morning.

We didn't need to leave for the airport as early as we were told to go by the front desk. We got to the airport and couldn't check in yet because we were too early.

What I liked the most was the exceptionally warm and friendly treatment of the hotel staff. The hotel is a very well preserved old mansion, apparently from the 19th century, with a beautiful architecture. The room was very clean, the bed well made and clean. The bathroom was also impeccable, with clean towels and bath gel in the shower as well as in the sink. It should be noted that unlike many other hotel rooms I have visited, in this case, the hot water temperature could be regulated quite well and smoothly, without the problems that often afflict electric water heaters, in which the hot water supply is cut off due to low flow. Breakfast was balanced, attentively served and well presented. Another detail that the visitor should consider is that the hotel is strategically located in the center of Quito, relatively close to the San Francisco metro station, and much closer to the trolleybus station. It is perfectly possible, as I did, to travel from the Quitumbe bus station to the San Francisco metro station.

Everything in life has its lights and shadows, this is normal, and in the case of an old house built under architectural canons of past times, you could not expect accessibility without seriously modifying part of that historical heritage. The entrance to the street has stairs that are not accessible to someone who comes in a wheelchair or who has physical limitations.

Great, wholesome and fresh breakfast. Clean, modern rooms. Beautiful courtyards in the middle of Centro Historico. Great value for the money.