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Reviews of Casona Tobar Hotel 4 stars

Av Pedro Vicente Maldonado S1 -40 , Centro Histórico, 170130 Quito, Ecuador

#23 of 163 hotels in Quito

Guests' Choice

Review score

Based on 39 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    Casona Tobar is in the old colonial section of Quito, very convenient to museums, 1 min walk to bus stop at Santo Domingo plaza, 10 min walk to San Francisco Metro subway station. Taxis and Uber also available.The hotel is a beautifully refurbished hacienda, everything is new, bed was very comfortable.. A hearty breakfast is served in one of the three open-air courtyards. Many restaurants are nearby. We had a room toward the back and were never bothered by noise. We felt safe walking around Quito, police presence is visible.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Great place to stay in Quito, in the southern part of Historic Center of Quito!
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights

    The location of Casona Tobar was perfect for visiting Quito Historic Center! It is a 10 minute walk to Plaza Grande and Plaza de San Francisco (locations of the Catedral Metropolitana, Palacio de Carondelet, Iglesia de Compania de Jesus, and Iglesia y Convento de San Francisco). The Basilica de Voto Nacional is an additional 10-15 minute walk. The Casona Tobar is above street level (you have to go up a flight of stairs from the street to get to the entrance). Once inside the door, to the left is the reception desk and the breakfast area (large enough for about a dozen+ people) and to the right is an internet room with several computers. The guest rooms are arranged in 2 floors around 3 open-roofed courtyards. From the courtyard at the back of the casona, you can see the Virgen del Panecillo. The rooms were comfortable and clean, as were the bathrooms. The breakfast was fresh fruit, eggs, toast, avocado, and local cheese, along with a variety of fresh juices and yogurt. The owner speaks perfect English (from DC), and the staff were all very friendly and accommodating!

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    This was the 3rd time we stayed here. After having a 9 day expedition climbing and summiting most of the volcanos and mountains around Ecuador which was physically hard, it was the best returning to Casona Tobar hotel for some rest. Everyone who works here is amazing and super helpful. My partner had some problems after Chimborazo with altitude sickness and Kelly the manager helped with calling a friend of his in the medical field. Going to miss this place and hopefully will return in the future.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    I can't wait to come back!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    I had an absolutely amazing stay at Casona Tobar Hotel. From the moment I arrived I felt so welcomed and cared for. The hotel is charming, cozy and beautifully renovated but what truly made my experience unforgettable was the people. The wonderful girls working there, Jessica and Viviana, were incredibly warm, attentive and thoughtful. They went out of their way to make sure I was comfortable, even taking the time to show me around the city and walk me to nearby places at night so that I felt completely safe. The owner, Alex, was equally wonderful and welcoming and he made me feel at home right away. Every detail, from the cleanliness of the rooms to the personalized attention and the delicious breakfast with fresh natural juices, exceeded my expectations. Muchas gracias, Alex, Jessica y Viviana, por todo!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Would stay here again. I recommend.
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Owner is awesome, attentive, caring.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Wonderful
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Alex and the girls where really helpful

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    A very humane environment
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights

    The staff was extremely friendly ad understanding. I was in a very bad situation ( passport stolen) and Jessica help me a lot. She deserves maximum of respect! The other 3 emploies were very friendly.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It’s an oasis in a hectic city, relatively quiet and lovely staff/owner.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    This was a great hotel to stay at for the money and the new owner Alex is doing a great job !
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Its Location is a little rough.

    Rooms were clean, quiet and comfortable. The food very good. The staff was wonderful.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The service was exceptional, we were received immediately and kindly, the personnel was very helpful and the communication was fluent both in English and Spanish. We returned late at night but the personnel opened the door right away within seconds. Excellent customer service overall. The room was beautiful, it was rustic but comfortable, clean and offered a full set of towels. The breakfast was excellent, natural juice, fresh fruit. The location of the hotel was strategic to wander around the historical center of Quito. Amazing experience. Will return.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was really helpful. Due to a problem with our flight we arrived much later than planned but it was easy to contact them beforehand.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    A must stay in Quito
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing host.... came in tired after a long few days of crazy activities. Was given top class treatment during check in. The place has an amazing location and the place itself is stunning. Also talking to the new owner.... the ideas and things that are gonna happen to this place will make it a very demand establishment. Good luck to future... see great things happening here.... thank you once again!

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Comfort & Quality!
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night

    We couldn't stay more days here:(

    It is a beautiful colonial house with new renovated rooms. It is located a few feet from the Santo Domingo Convent. My son and I really felt like at home:) We would stay here again without any hesitation!

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Great location, excellent staff, clean comfortable and great breakfast !
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 2 nights

    New management is doing a great job to make the most of the new venue, no issues form my wife and I.

    good location, welcoming and caring staff, new management adding great value to a great venue !

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Amazing hotel in the city center
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The whole experience was great. The hotel is located very close to Calle La Ronda and just a few blocks away from the main spots in the historical center. It was super clean, the hotel is beautiful and everyone is very lovely. Viviane the receptionist is lovely and very helpful, and shoutout to Alex, the owner, love what you are doing with the place, keep up the good work.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    This was the perfect spot for our Quito adventure.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn't need to leave for the airport as early as we were told to go by the front desk. We got to the airport and couldn't check in yet because we were too early.

    Alex and the rest of the staff were incredibly friendly, helpful, and kind. The room was quiet, clean, comfortable, and right in the heart of the historic district. The coffee was perfect in the morning.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Everything in life has its lights and shadows, this is normal, and in the case of an old house built under architectural canons of past times, you could not expect accessibility without seriously modifying part of that historical heritage. The entrance to the street has stairs that are not accessible to someone who comes in a wheelchair or who has physical limitations.

    What I liked the most was the exceptionally warm and friendly treatment of the hotel staff. The hotel is a very well preserved old mansion, apparently from the 19th century, with a beautiful architecture. The room was very clean, the bed well made and clean. The bathroom was also impeccable, with clean towels and bath gel in the shower as well as in the sink. It should be noted that unlike many other hotel rooms I have visited, in this case, the hot water temperature could be regulated quite well and smoothly, without the problems that often afflict electric water heaters, in which the hot water supply is cut off due to low flow. Breakfast was balanced, attentively served and well presented. Another detail that the visitor should consider is that the hotel is strategically located in the center of Quito, relatively close to the San Francisco metro station, and much closer to the trolleybus station. It is perfectly possible, as I did, to travel from the Quitumbe bus station to the San Francisco metro station.

    Stayed in July 2025

  • Reviewed: 27 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great, wholesome and fresh breakfast. Clean, modern rooms. Beautiful courtyards in the middle of Centro Historico. Great value for the money.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    10
    The most accommodating and seeet staff you will ever have!
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Location might not have been the absolute best

    Comfortable room

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Great short stay in Quito
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location is not the best. Many homeless but that's not on the hotel

    Jessica at the front desk was outstanding, very friendly and eager to help. The facilities are spotless clean

    Stayed in June 2025

  • Reviewed: 21 May 2025

    10
    lovely experience
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    lovely staff, incredibly helpful. Good location and very authentic decorations

    Stayed in May 2025

  • Reviewed: 5 May 2025

    10
    This hotel is the whole package! Outstanding professional attention and great facilities!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I liked everything: the comfortable and clean room, the great breakfast, how helpful all the hotel staff are, the location close to the historic area, how quiet the hotel is (great to sleep), their attention to detail...

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    Highly Recommended – A Fantastic Stay!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Highly Recommended – A Fantastic Stay! I had a wonderful experience at this hotel and would absolutely recommend it to others. The location is superb, offering beautiful views and easy access to everything you might need. The property itself is stunning – well-maintained, stylish, and with a truly charming atmosphere. The rooms were lovely, very clean, and comfortable, with hot water and excellent water pressure – a small but important detail that made a big difference. The breakfast was delicious with a wide variety, and the overall ambiance of the hotel was warm and welcoming. What really stood out was the amazing staff – incredibly helpful, kind, and professional. From check-in to check-out, the service was flawless. The management deserves special praise for running such a well-organized and guest-focused property. In terms of value for money, this hotel exceeded my expectations. I would not hesitate to stay here again!

    Stayed in April 2025

Showing 1 – 25

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