Great location (close to historic center of town and very quiet) helpful and friendly staff, fantastic breakfasts. Highly recommend!!!

Stayed in August 2025

It was perfect.

The property is lovely and cheerful. The breakfast room overlooks a beautiful garden. A lovely place to spend time outside. There is also a roof deck. The staff made me feel like home. They were very service oriented and helpful with hiring guides and getting taxis. The breakfast is outstanding, very creative and different each day. Historic Cuenca is outside the door. When travelling solo, a place like Casa Montalvo is very much appreciated.

Stayed in August 2025

N/A

The breakfast was excellent. We had different great options of local cuisine each day. The staff was helpful, attentive and responsive to our requests. Wilmer was particularly courteous and informative.

Stayed in July 2025

Nothing

This is a beautiful boutique hotel. It is located close to the historic centre, the rooms are comfortable and so quiet. But what really makes this hotel stand out is the highly professional and personable staff. Wilmer and Andres took excellent care of us, they helped us organise all that we wanted to do. We loved this stay so much we have booked another 5 days when we return from Vilcabamba. The breakfast each day is amazing!

Stayed in July 2025

My wife and I loved our three-night stay at Casa Montalvo. Our room was spacious, well-appointed, and beautiful. We felt like we were staying in a palace! More practically, the room had strong Wi-Fi as well as ample hot water. The bed was also incredibly comfortable. We also really enjoyed the rooftop deck which affords a beautiful view of the city skyline. The included breakfast was delightful. Every day offered something different in addition to the delicious omelets on offer. Additionally, the breakfast is served in a lovely area adjacent to the garden. The whole experience was an wonderful event that we looked forward to every day. The staff at the hotel is incredibly helpful and welcoming. The property manager, Wilmer, is very professional and was able to answer our questions and provide advice about things to see and do in Cuenca. The property is located in a convenient and safe area. We walked all over the city during the day and night and never had any problems. The hotel is also located near the tram, which provided easy access to the airport. Highly recommended! I happily rate this property a 10/10. Many thanks for a wonderful stay.

Stayed in July 2025

Fantastic stay and such a charming property. The location was great. It was so quiet yet close to all the amenities in the Centro Historico. Our suite room was in the garden area. Loved it! The staff were friendly and attentive. The breakfast was lovely.

Stayed in July 2025

N/A

What an amazing place! The saddest part of our stay was leaving and only having the opportunity to stay for a single night, if time had allowed, we would have stayed a week! The location is perfect for the old historic centre, the cathedral is an easy walk, so much of the historic centre is walkable from here. The staff were so incredible!!! So kind and helpful, with great English and knowledge to share. Nothing was too much trouble, from extra coffee, so booking taxis and restaurants. The breakfast was one of the best meals we've eaten in Ecuador (and we have eaten very well in this country! - but this was a REALLY great way to start our day!) The Tigrillo was a really fabulous Ecuadorian breakfast cooked and presented beautifully. This is such a beautiful property, very well maintained and full of gorgeous murals on the walls, the roof terrace boasts a stunning view of the city sky line and the garden is a wonderful place to enjoy the breakfast. If we get the chance to return to Cuenca, this is the place we will stay for sure, and the place I would recommend to any friends who plan this trip!

Stayed in June 2025

The only minor complaint was street noise, but we soon got used to it. Most other room were located in the quiet interior.

Our room was very spacious, light and airy, with a comfortable king-sized bed. The breakfast was very sumptuous: tropical fruit, rolls, a main plate that changed every morning, coffee and fruit juice. Wilmer who worked at the front desk, who exceedingly friendly, professional and saw to our every need. He arranged for great guides for our walking tour and day trips. Highly recommended—this boutique hotel deserves 10+.

Stayed in June 2025

A charming hotel in a great location, with excellent staff. Thank you Wilmer and your team!

Stayed in June 2025

Excellent accommodation with parking just a few steps from the city center. The accommodation is tastefully furnished with a pleasant atmosphere and a very nice garden. It is very quiet, clean, with very comfortable beds. The host is very friendly and helps with everything you need. Highly recommended!

Stayed in June 2025

I can honestly say there was nothing I disliked.

We loved this unique B&B. The rooms and halls were filled with hand painted details and beautiful wooden furniture. We arrived early on a flight from Quito early in the morning. Our room wasn't yet ready, but nothing how tired we were, they upgraded us to a larger room at no extra charge.

Stayed in April 2025

The breakfast was exceptional. Every day a different creative and healthy breakfast was prepared. Having breakfast in front of their beautiful garden is a plus! The location is perfect, right there in the historic area. The staff are very professional. Do not hesitate to ask them about any suggestions for potential plans for things to do or explore in Cuenca and its surroundings. They are extremely knowledgeable and always willing to help. Thank you to Wilmer and his team!

Stayed in April 2025

We loved everything about our stay! But what really made it special was that it’s an old home turned into a boutique hotel—super charming and full of character. The breakfast was phenomenal—always different, always something local and delicious. The service felt totally personalized. Wilmer, our host, was incredibly attentive and gave us amazing recommendations throughout our stay. The location was perfect—right in the historic old town, but just far enough from the busy areas to feel peaceful. We stayed in the suite, one of the largest rooms, full of colonial and Latin American charm. It felt cozy, elegant, and totally unique. This place has so much personality, yet it feels safe and serene. We’ll definitely be coming back!

Stayed in March 2025

Nothing.

My wife and I travel a lot. We are in hotels for two to three months in a year. This is one of the best properties we have stayed in. The manager’s name is Wilmer. I knew his name before I arrived at the property due to his excellent prior communication. He was present without being intrusive and willing to be of service. The rest of the staff are friendly and attentive. The property is lovely. We stayed in the large king suite. It is a beautiful room filled with period furniture. There are beautiful spaces in the hotel such as the garden area. The location is a five to seven minute walk from the city center. There are many good restaurants within walking distance.

Stayed in February 2025

The staff was particular attentive. Great attention to details. Amazing breakfast.

Stayed in February 2025

-

Wilmer and his team went above and beyond to make our stay exceptional. They were very kind, attentive and thoughtful, and even helped my friend to find a special medical device. Casa Montalvo is located in the beautiful old town of Cuenca, making it easy to explore the surrounds on foot. The breakfasts were delicious, and different each day. The courtyard garden is lovely. 100% recommend.

Stayed in February 2025

Charming and quiet family owned place . Second time I’ve stayed there.

Stayed in December 2024

None

I stayed at Casa Montalvo for 9 days and was consistently impressed. The Staff: Sonia, the host, is incredibly hospitable and friendly. She made me feel like family, even giving me tours of her home and around the city. Sonia's warmth and care set Casa Montalvo apart from other places I've stayed. She even taught me some Spanish! The Casa: Sonia shared the house's history and restoration, decorated beautifully by Sonia and her brother Fausto. The house is full of Sonia’s artwork, making every corner a work of art. There’s a lovely patio by the garden and a rooftop deck for relaxing. It's conveniently located within walking distance to restaurants, churches, stores/markets, museums, and parks. The Room: I had the largest room, with a comfortable king bed. The room and bathroom were cleaned daily by Angelica, and fresh towels were always provided. The water pressure and heater worked perfectly. The Food: Breakfast was a highlight, prepared daily by Sonia with fresh ingredients. We enjoyed long chats over breakfast, and she gave me great recommendations for activities and restaurants.

Stayed in July 2024

Beautiful property with a courtyard garden. The breakfast is always incredible. Sonia goes beyond to take care of you.

Stayed in June 2024

loved the breakfast, garden and staff

Stayed in March 2024

none

Our room was very quiet in the back of the property, clean and comfortable, huge bathroom. Wi-fi was great! Nicely kept garden was for everybody's use. We enjoyed it a lot suntanning. Breakfast was excellent! Homemade granola with yogurt, smoothies from local fruit, eggs. Great location to explore old town as main Cathedral just 5 min walk away. Easy to find good restaurants too.

Stayed in March 2024

It is wonderful place just a little far from downtown but you can walk every where from there! It’s a place very quite to stay and you can spend a time in the jardin to relax.

Stayed in February 2024

A beautiful hotel with a lot of nice details and an excellent service. The owner gave us a lot of information.

Stayed in January 2024

Excellent breakfast. So close to old town

Stayed in November 2023