Reviews of Hostal Carliza

Horrible experience. When we arrive the staff said wait here and then disappeared. After an hour we found out there was no room and they sent us to a further place that did not meet what I had booked. Staff was unfriendly and unhelpful.

Nothing

I reserved that room as a present for my little sister-in-law's 15th birthday. She travelled to Galapagos with my mother-in-law. I informed the hotel and sent them all their data, but even though I received a confirmation a day before their stay, they were told that there were no rooms available when they came to Carliza. What's more, the hotel personnel were HORRIBLE and incredibly RUDE. Please, don't book this place if you don't want such a nice surprise upon your arrival.

I reserved that room as a present for my little sister-in-law's 15th birthday. She travelled to Galapagos with my mother-in-law. I informed the hotel and sent them all their data, but even though I received a confirmation a day before their stay, they were told that there were no rooms available when they came to Carliza. What's more, the hotel personnel were HORRIBLE and incredibly RUDE. Please, don't book this place if you don't want such a nice surprise upon your arrival.

Good location, easy to find. Wifi worked well.

Front doors are left open all day. You need to leave your key on the desk for the cleaners to clean your room. Anyone can literally walk in and take your key if they want. Rooms didn’t look like they did on the pictures. Was a little run down, lamp hanging off the wall etc. room was very exposed. Had to keep curtains closed on both sides all the time.

Location was excellent

Had to pay cash for room or US$64 fee to use debit/credit card. Was told that it costs businesses in Galapagos about 7% in fees, US$64 was more like 20% charge. Staff not friendly which was a change from most of the other accommodation places we had stayed at in South America. Rubbish bin in bathroom had not been emptied before we got there, bit concerning considering you are meant to put toilet paper in bin not toilet. No lift, had to cart our bags up several floors.

It was a great location! Close to everything and everyone. Tortuga Bay is literally only a few blocks away! The AC and TV worked GREAT. The staff was VERY friendly.

My friend’s bedsheets were stained of red spots (most likely blood). I also found hair that wasn’t mine in my bed. The internet sucked in my room, it ONLY worked in the lobby.

Location, size of the unit, cleanliness.

There was no internet connection in the rooms.

Nothing

Absolutely zero internet. No Hygien. Toilet is blocked so we couldn't do toilet in the room. Weird atmosphere. Hotel price should be half of the listed price, very expensive for what you get.

Incredible room view, the bed and pillows were good

Check-in was a bit difficult. There was no wifi in the room (slow offering in lobby), one of the pillowcases was dirty, and the shower water pressure was bad.

they only accepted cash and no receipt was provided.

Good place to stay, nice rooms.

only the location

The hostal is old, badly care, the window is right in front of the other hotel with guests seen inside the room. withou privacy. There is a cooling water for free but they turn it off without reason, so we dont have cold water. The checkout time is to early (9am). Everything is too old, needs more care with guests. the bathroom and the room are small and with bad furniture!!!