No aplica

Estancia

Stayed in August 2025

The window and the door of our room ( which opened on the inner court of the hotel) were not soundproof, therefore you could hear some noise at night ( Such as people walking or dragging their suitcases ). The shower in our bathroom had no door / curtain, and its glass pane was not long enough to prevent water from leaking out.

You cannot find a better location, during your stay in Cuenca. The bed in our room ( which was very clean and elegant ) was very comfortable.

Stayed in August 2025

The physical key sometimes could be uncomfortable to save in your pockets. Nothing heavy.

Really good, I enjoyed my stay in Cuenca. Kindness and cleaning.

Stayed in July 2025

Great location. Fantastic service. Very helpful. Highly recommended!!

Stayed in July 2025

Beautiful property and location was perfect

Stayed in July 2025

It is an older building so the walls are very thin. Noisy neighbors made it a bit difficult to fall asleep. Would suggest using earplugs if you are a light sleeper.

Beautifully maintained property in a great, central location. Within walking distance to tons of restaurants, cafes and markets. The room was clean and comfortable. The staff are amazing, all were incredibly helpful and kind.

Stayed in May 2025

The staff was excellent, super friendly, and cordially. The location is excellent and within walking distance and tourism. I highly recommend it, and the city is one of the best of Ecuador. Julian was great, and Ms. Carmita was always checking if we needed anything.

Stayed in January 2025

location

Stayed in November 2024

While I love the concept of an old, restored mansion, it has its drawbacks. My room was on the 1st floor, facing the interior patio and restaurant, and having the curtains open was impossible, as many people were always walking in the vicinity. The bathroom has no window or exterior light, and ventilation was not the best.

Beautifully maintained and fully renovated old, colonial Spanish mansion turned into a 21st century boutique hotel with approximately 20 and a gorgeous interior patio. Excellent service, and special compliments to Fernanda, at the front desk for her endless attention to detail, her warm smile, and her positive disposition at all times. The hotel's location is excellent, near many restaurants and the main square. I also liked the free, available coffee or tea throughout day, and the quality of the bathroom products.

Stayed in November 2024

street was noisy, but this is not the hotels fault

room what in good order. as it had a balcony, the noise during the night was a little loud.

Stayed in October 2024

Bathroom shower cubicle needs some attention

The staff, the restaurants, the decorations

Stayed in October 2024

Non

Beautiful hotel in the City Centre

Stayed in September 2024

A small gripe, some days the coffee in the room was refilled and sometimes it wasn't.

A wonderful experience, one of our best hotels in Ecuador. Great breakfast and fantastic staff in most cases. We had one issue with a guide and the staff was able to resolve the situation in a fair way

Stayed in August 2024

I have stayed in this Hotel many times. I like the Style and the Stuff is always super friendly and helpful. The design is very unique and everything is super clean .

Stayed in September 2024

It was a little noisy in the lobby early in the morning at 7am.

Beautiful hotel. Excellent staff—all are very welcoming and professional. Especially Fernanda at the Front Desk and Julian in the restaurant for dinner the first night and breakfast each morning.

Stayed in September 2024

Great service and comfort, abundant amenities, price performance, great quality breakfast and meals at the two restaurants.

Stayed in August 2024

Noisy kids running round courtyard at 8 am.

Beautiful hotel. Great location

Stayed in July 2024

Nothing

Everything!

Stayed in August 2024

nothing

I stayed in the room for 3 and it was very good room with outside view. I liked everything about the hotel. Just go and stay there. Probably you will not receive similar experience for that small amount of money anywhere else.

Stayed in June 2024

I liked all of the hotel.

I like how nice the inside of the building looks and our room was amazing. The breakfast tasted good, and we had great service from the staff.

Stayed in July 2024

El ambiente y personal excelente.

Stayed in June 2024

No, everything was ideal

Great experience, beautiful renovated house. Service was impecable and helpful. Concierge was helpful in arranging a tour to Ingapirca, reservation in restaurants. The location was ideal, we walked to museums, churches, restaurants, clubs. Great place, great location

Stayed in May 2024

I loved the great location and the beautiful decoration. The staff was always helpful and friendly. Room was great and confortable

Stayed in May 2024

The room and breakfast were excellent!

Stayed in May 2024