Reviews of Hotel Angermeyer Waterfront Inn 5 stars
Barrio Punta Estrada, EC200350 Puerto Ayora, Ecuador
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Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSeaview
The hotel is in an absolutely dilapidated condition. Our room was dirty, with ants and other insects crawling on the floor, which were not removed despite repeated complaints. The furniture has not been replaced in decades, the curtains were torn and filthy, and the bathroom smelled strongly of sewage. Breakfast was a disaster: food was presented openly outdoors, and birds were eating directly from the same bowls guests were supposed to use. Coffee was only offered in its simplest form – a cappuccino or similar drink was only available at an extra charge. Even basic dishes that should be standard in a hotel of this category (such as fresh pancakes) were not provided. We were promised a refund on site, but to this day we have not received anything, nor have we heard back from the hotel. Conclusion: This hotel may have been appealing 40 years ago, but today it is in no condition to host guests at this price level. Despite our complaints, none of the issues were resolved by the staff. Absolutely not recommendable.
Dear Thomas, Thank you for sharing your feedback. We are truly sorry to hear that your stay did not reflect the high standards we aim to provide. Cleanliness, comfort, and attentive service are very important to us, and we regret that this was not your experience. Please know that our hotel is currently undergoing a process of modernization and maintenance in order to improve our facilities and services. Your observations regarding the room, furnishings, and breakfast setup have been shared with our team and will be carefully addressed as part of these improvements. We truly appreciate your comments, as they help us focus on the areas where we need to do better. We hope to have the opportunity to welcome you again in the future and offer you a much more positive experience. Warm regards, David Hinojosa Hotel Manager
Dear Thomas, Thank you for sharing your feedback. We are truly sorry to hear that your stay did not reflect the high standards we aim to provide. Cleanliness, comfort, and attentive service are very important to us, and we regret that this … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt has perfect location Very nice staff
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewBeautiful location, 70s hotel with a charming vibe
Seems a bit outdated the food and the drinks options.
Dear Diogo, Thank you for your kind words about our beautiful location and the charming atmosphere of our hotel. We’re glad you appreciated the unique character that reflects the spirit of Galápagos. We also truly value your feedback regarding our food and drink options. We're continuously working to improve and update our offerings, and your comments help guide us in that process. We hope to welcome you again in the future and offer you an even more enjoyable experience. Warm regards, David Hinojosa General Manager Angermeyer Waterfront Inn
Dear Diogo, Thank you for your kind words about our beautiful location and the charming atmosphere of our hotel. We’re glad you appreciated the unique character that reflects the spirit of Galápagos. We also truly value your feedback rega… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBeautiful location, wonderfully friendly and helpful staff from reception to the bar and restaurant. The room was clean and comfortable with a fantastic view. The food and drinks were superior to anything we ate elsewhere
Dear Jason, Thank you so much for your kind words and for taking the time to share your experience at Angermeyer Waterfront Inn. We’re thrilled to hear that you enjoyed our beautiful location, the hospitality of our team, and the comfort and cleanliness of your room. It’s especially rewarding to know that our food and drinks exceeded your expectations we take great pride in offering a memorable culinary experience. We hope to welcome you back to the Galápagos Islands and to our hotel in the future! Warm regards, David Hinojosa General Manager Angermeyer Waterfront Inn
Dear Jason, Thank you so much for your kind words and for taking the time to share your experience at Angermeyer Waterfront Inn. We’re thrilled to hear that you enjoyed our beautiful location, the hospitality of our team, and the comfort … Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, yummy breakfast menu included in room rate, helpful and attentive to help plan our day. The view from our room, southern cross, was outstanding… literally almost 360 views from bathroom all the way to the bedroom. Taking a water taxi to hotel from pier made the experience also very fun, but easy and not burdensome. We ate dinner one night on the dock patio bc the views r pleasant looking out at the harbor and other boats. So much wildlife right from the dock including little sharks feeding on sardines at night.. able to walk to a nearby beach too. so fun!
Dear Danielle, Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed your stay with us at Angermeyer Waterfront Inn. It’s great to know that you loved the Southern Cross suite and its panoramic views it’s one of our favorites too! We’re also glad that the water taxi ride added a fun and memorable touch to your experience. Dining on the dock patio while watching the harbor life is something we love to share with our guests, and we're happy you got to enjoy that, along with the local wildlife right from our property. On behalf of the entire team, thank you for your kind words about our staff and breakfast. It means a lot to us. We hope to welcome you back to Galápagos again in the future for more adventures and relaxing moments by the water. Warm regards, David Hinojosa Hotel Manager Angermeyer Waterfront Inn
Dear Danielle, Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed your stay with us at Angermeyer Waterfront Inn. It’s great to know that you loved the Southern Cross suite and its panoramic views … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in January 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewBeautiful property that lets you soak in the bay and harbor constantly
Dear Sowmya Thank you for your kind words! We’re delighted to hear that you enjoyed our beautiful property and the stunning views of the bay and harbor. Our goal is to provide a relaxing and immersive experience, and we’re glad you felt that connection with the surroundings. We hope to welcome you back soon for another unforgettable stay! Best regards, David Hinojosa Hotel Supervisor Angermeyer Waterfront Inn
Dear Sowmya Thank you for your kind words! We’re delighted to hear that you enjoyed our beautiful property and the stunning views of the bay and harbor. Our goal is to provide a relaxing and immersive experience, and we’re glad you felt th… Show more
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewOutstanding stay. Very glad Finch bay had no availability and I discovered this hidden gem of a hotel. Thank you and will 100% be back
Dear Cathleen Thank you so much for sharing your experience! We're thrilled to hear that your stay at Angermeyer Waterfront Inn was so enjoyable and that you consider it a "hidden gem." It was our honor to be part of your visit, and we're so glad you had a wonderful time at our hotel. We look forward to welcoming you back on your next trip to the Galápagos Islands. We'll be waiting for you with open arms! Warm regards, David Hinojosa Hotel Supervisor Angermeyer Waterfront Inn
Dear Cathleen Thank you so much for sharing your experience! We're thrilled to hear that your stay at Angermeyer Waterfront Inn was so enjoyable and that you consider it a "hidden gem." It was our honor to be part of your visi… Show more
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewBeautiful waterfront location made the necessity to take a water taxi acceptable and almost fun. Staff was terrific. Especially Ennio, the manager, was extremely helpful and accommodating, even brought us personally to a meeting point for a tour.
A small pool would have been nice but considering they people come to the Galapagos for tours etc it wasn’t a major issue.
Dear Oliver Thank you for your kind words! We're so glad you enjoyed our beautiful waterfront location, and we're pleased to hear that the water taxi experience was a fun part of your stay. We're also happy to know that Ennio made such a positive impression with his helpfulness and hospitality — he truly goes above and beyond for our guests. We appreciate your feedback about the pool, and we understand that after a day of exciting tours, a refreshing dip would be a nice touch. We're grateful for your understanding and hope it didn't take away from your overall experience. We look forward to welcoming you back soon for another memorable stay! Warm regards, David Hinojosa Hotel Supervisor Angermeyer Waterfront Inn
Dear Oliver Thank you for your kind words! We're so glad you enjoyed our beautiful waterfront location, and we're pleased to hear that the water taxi experience was a fun part of your stay. We're also happy to know that Ennio m… Show more
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 16 October 2024 · Stayed in September 2024
Verified reviewWow, the entire team of employees make it a well-run Inn, built from a great collection of 1st family homes in a compound that is second to none within the Galapagos. Incredible accommodations in the Orion room with fantastic views of Porta Ayora harbor. Loved having an included breakfast with the little Finch birdies. I could’ve stayed for months and never miss the world outside of the Galapagos.
Dear Jay, Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable stay and enjoyed the unique atmosphere of our Inn, built from a collection of family homes. It’s great to know that the Orion room and the breathtaking views of Puerto Ayora harbor made your stay even more special. We're also glad you enjoyed the breakfast and had the chance to experience the charm of our little Finch birdies. We completely agree — the Galápagos have a way of making you feel like you're in a world of your own! We would love to welcome you back for another extended stay whenever you wish. The team will be happy to have you again! Warm regards, David Hinojosa Hotel Supervisor Angermeyer Waterfront Inn
Dear Jay, Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable stay and enjoyed the unique atmosphere of our Inn, built from a collection of family homes. It’s great to know that the Orion … Show more
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewLovely spacious rooms. quiet, not in town. Wonderful staff, good food. Easy and fast $1 water taxi into Puerto Aroya. 5 minute walk to a swimming beach
Nothing
Dear Haron Thank you for your kind review! We're so glad you enjoyed our spacious and quiet rooms, as well as the convenience of the water taxi and proximity to the beach. It’s wonderful to hear that our staff, food, and overall experience made your stay enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Angermeyer Waterfront Inn for another relaxing and memorable stay! Best regards, David Hinojosa Hotel Supervisor
Dear Haron Thank you for your kind review! We're so glad you enjoyed our spacious and quiet rooms, as well as the convenience of the water taxi and proximity to the beach. It’s wonderful to hear that our staff, food, and overall exper… Show more
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewToo much food!
No yoga mats
Dear Philip, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the meals along the harbor. We take pride in offering delicious dining options. We also appreciate your input about portion sizes and the lack of yoga mats. Your suggestions are valuable to us as we strive to enhance our guests' experiences. We hope to welcome you back to Angermeyer Waterfront Inn soon! Best regards, David Hinojosa Hotel Supervisor
Dear Philip, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the meals along the harbor. We take pride in offering delicious dining options. We also appreciate your input about portion sizes and the lack … Show more
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewReviewed: 18 June 2024 · Stayed in May 2024
Verified reviewWe loved so many things about Hotel Angermeyer! The staff was always present, very helpful and friendly. The quadruple room was perfect for us. It was big enough (one huge king bed and two twins) for us parents and our two young-adult children & our stuff. The hotel provided two pitchers of water a day (for drinking and brushing teeth) and they will refill anytime at the bar which is so convenient since you can't drink the faucet water at any Galapagos accommodations. Our favorite part of Hotel Angermeyer was the view and wildlife from the restaurant and dock. Breakfast was really good, but we more enjoyed seeing sea lions, sharks, crabs, rays & more in the water just below us and we also enjoyed the birds: pelicans, Darwin's finches, Galapagos mockingbirds & lava herons we saw from the property. Our most regular entertainment while enjoying food & yummy drinks was watching the very patient lava heron on the rope to the dock (can see him on rope in attached picture). We cheered when he finally dove in and caught a fish. Hotel Angermeyer was an excellent home base for our daily excursions (Santa Fe Island snorkeling with sea lions, Highland Tour & Tortuga Bay). Easy to grab a water taxi for the short ride to town for these day trips, shops & restaurants. Other info: If arriving by plane from mainland, you'll need $100 in cash for each person to get into Galapagos Island (park fee). Then, take a bus ($5 per person) to a ferry ($1 per person) to a taxi (plenty there - $25 total) to the pier where you'll catch a water taxi ($1 per person) to Hotel Angermeyer. Bring lots of cash with lots of smaller bills (5's & 1's). Angermeyer takes cards for room, food & drinks, but you'll still need cash for lots of things. Something we went back and forth on before we came: full wetsuit or shortie - definitely go with the full wetsuit in late May! We would definitely stay here again and highly recommend Hotel Angermeyer!
Dear Megan! Thank you so much for your detailed and enthusiastic review! We’re thrilled to hear that you loved your stay at Angermeyer Waterfront Inn. It's wonderful to know that our staff made a positive impact and that the quadruple room worked perfectly for your family. We’re glad you enjoyed the views and wildlife from the restaurant and dock—it's truly a unique experience! Watching the lava heron catch a fish sounds like a memorable moment. We're also happy you found our water refill service convenient during your stay. Thank you for sharing useful tips for future guests regarding transportation and cash requirements; it will surely help them plan their trips better. We appreciate your recommendation and would be delighted to welcome you and your family back for another stay! Best wishes, David Hinojosa Hotel Supervisor
Dear Megan! Thank you so much for your detailed and enthusiastic review! We’re thrilled to hear that you loved your stay at Angermeyer Waterfront Inn. It's wonderful to know that our staff made a positive impact and that the quadruple … Show more
Reviewed: 16 June 2024 · Stayed in May 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewWe had breakfast included with our reservations. Breakfast was fresh and we had multiple options to choose from. The locations of the hotel required use of a water taxi but it only cost $1 and runs continuously. Everything about his hotel met my family's expectations.
Dear Tyler, Thank you for your kind words! We’re delighted to hear that you enjoyed the breakfast options and found them fresh and satisfying. It's great to know that our location and the convenience of the water taxi met your family's expectations as well. We strive to provide a memorable experience for all our guests, and your feedback encourages us to keep doing what we do best. We hope to welcome you and your family back to Angermeyer Waterfront Inn soon! Best regards, David Hinojosa Hotel Supervisor
Dear Tyler, Thank you for your kind words! We’re delighted to hear that you enjoyed the breakfast options and found them fresh and satisfying. It's great to know that our location and the convenience of the water taxi met your family&#… Show more
Reviewed: 3 June 2024 · Stayed in May 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewRestaurant is really not good ... Good location with a nice big room but it is really to expensive for what you get.
Dear Fabian, Thank you for sharing your feedback. We're glad to hear that you appreciated our location and the spacious room. However, we’re sorry to learn that the restaurant did not meet your expectations and that you felt the pricing was not justified. Your comments are invaluable to us as we continually strive to improve our services and offerings. We hope you’ll consider giving us another chance in the future. Best regards, David Hinojosa Hotel Supervisor
Dear Fabian, Thank you for sharing your feedback. We're glad to hear that you appreciated our location and the spacious room. However, we’re sorry to learn that the restaurant did not meet your expectations and that you felt the pricin… Show more
Reviewed: 30 April 2024 · Stayed in April 2024
Verified review