Reviews of The Legacy Luxury Hotel, Algiers 4 stars
Lotissement Moutchachou, lot BD 11, Hydra, Alger, Algeria
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Reviewed: 16 October 2024 · Stayed in September 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewFriendly staff
The cleaning overall
Reviewed: 26 December 2023 · Stayed in December 2023
Verified reviewReviewed: 23 November 2023 · Stayed in September 2023
Verified reviewClean hotel. Nice staff.
No decent food in the hotel, let alone drinks, but a very nice restaurant right behind. Biggest downside: no ATM that accepts international cards.
Reviewed: 23 November 2023 · Stayed in October 2023
Verified reviewReviewed: 22 November 2023 · Stayed in November 2023
Verified reviewRoom confort, Availability of staff, always ready to help, Clealiness is just perfect.
Buffet and restaurant offer is poor (compared to other locations I have been) Regrettable that Chef's Suggestions which are local dishes (ie Couscous, Tchatchouka, ...) are only available if you order them 24h in advance.
Reviewed: 16 November 2023 · Stayed in August 2023
Verified reviewReviewed: 27 October 2023 · Stayed in October 2023
Verified reviewReviewed: 3 October 2023 · Stayed in September 2023
Verified reviewReviewed: 27 September 2023 · Stayed in September 2023
Verified reviewReviewed: 22 September 2023 · Stayed in September 2023
Verified reviewStuff are good
Paiement/ no Alcohool/ food wasn’t good
Dear Anis, Thank you for sharing your feedback regarding your recent stay at The Legacy Luxury Hotel Hydra, Algiers, on September 22, 2023. We appreciate your comments and the detailed ratings you've provided. We are pleased to hear that you found our location and rooms to be favorable. Our central location is designed to provide convenience to our guests, and we are glad to know that it met your expectations. We also appreciate your positive feedback about our staff. Providing excellent service is a priority for us, and we are delighted to hear that our team contributed to your positive experience. Regarding your comments about payment with a card, we apologize for any challenges you may have faced. We continuously work to improve our payment processes to make them as convenient as possible for our guests. We have also noted your feedback about the availability of alcohol and the quality of food. Your comments are important to us, and we will take them into consideration as we strive to enhance our offerings. We hope that despite the challenges you mentioned, you had an overall pleasant stay with us. Your feedback helps us to identify areas for improvement, and we are committed to delivering an even better experience in the future. Thank you for choosing The Legacy Luxury Hotel Hydra, Algiers, and for sharing your thoughts with us. Warm regards, The dedicated team at The Legacy Luxury Hotel Hydra, Algiers
Dear Anis, Thank you for sharing your feedback regarding your recent stay at The Legacy Luxury Hotel Hydra, Algiers, on September 22, 2023. We appreciate your comments and the detailed ratings you've provided. We are pleased to hear t… Show more
Reviewed: 5 September 2023 · Stayed in September 2023
Verified reviewReviewed: 21 August 2023 · Stayed in August 2023
Verified reviewThe worst night in my life
Dear Asma Alili, We deeply regret to learn that your experience at the Legacy Luxury Hotel Hydra fell short of your expectations. Your feedback is invaluable to us, as it allows us to address any concerns and improve our services. We sincerely apologize for any inconvenience you may have encountered during your stay. If you are open to sharing more details about your experience, it would help us understand better and take the necessary actions to ensure that such situations do not occur in the future. It is our sincere hope that you will give us another chance to make amends and provide you with the exceptional experience that our guests deserve. Kind regards, The dedicated team at Legacy Luxury Hotel Hydra, Algiers
Dear Asma Alili, We deeply regret to learn that your experience at the Legacy Luxury Hotel Hydra fell short of your expectations. Your feedback is invaluable to us, as it allows us to address any concerns and improve our services. We sinc… Show more
Reviewed: 10 August 2023 · Stayed in August 2023
Verified reviewThe property is clean and quite location Staff are polite
Nothing
Dear Miloud, The Legacy Luxury Hotel Hydra, Algiers team would like to thank you warmly for your perfect rating of 10/10. We are delighted to know that you enjoyed all aspects of your stay with us, from cleanliness and location to facilities, comfort and value for money. Your satisfaction is our greatest reward. We are delighted to receive your thanks to our staff. Your comment on our cleanliness and the quiet atmosphere of our location as well as on the politeness of our staff fills us with joy. We are honored to have welcomed you and hope to have the privilege of welcoming you again for an equally memorable stay at Legacy Luxury Hotel Hydra, Algiers. Sincerely, The distinguished team of Legacy Luxury Hotel Hydra, Algiers
Dear Miloud, The Legacy Luxury Hotel Hydra, Algiers team would like to thank you warmly for your perfect rating of 10/10. We are delighted to know that you enjoyed all aspects of your stay with us, from cleanliness and location to fac… Show more
Reviewed: 11 July 2023 · Stayed in July 2023
Verified reviewI liked the facilities and the staff.
Some lack of property in the room.
Dear Yazid, Thank you for choosing to stay at our hotel and for sharing your feedback. We are pleased to hear that you had a very nice stay and that you appreciated our facilities and staff. We apologize for any lack of property in your room. We take cleanliness and maintenance seriously, and we will address this issue with our housekeeping team to ensure that all rooms meet our high standards. Your satisfaction is important to us, and we appreciate your valuable input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, The dedicated team at The Legacy Luxury Hotel, Hydra
Dear Yazid, Thank you for choosing to stay at our hotel and for sharing your feedback. We are pleased to hear that you had a very nice stay and that you appreciated our facilities and staff. We apologize for any lack of property in your … Show more
Reviewed: 28 May 2023 · Stayed in May 2023
Verified reviewReviewed: 18 May 2023 · Stayed in February 2023
Verified reviewReviewed: 16 May 2023 · Stayed in May 2023
Verified reviewRooms was gr8
Nothing
Dear Mohamed, Thank you for choosing to stay at The Legacy Luxury Hotel and for sharing your exceptional experience with us. Your satisfaction is our greatest reward. We are delighted to hear that you found our hotel impeccably clean, with friendly and dedicated staff. Your comfort is our top priority, and we are glad that our rooms and facilities met your expectations. We appreciate your positive feedback on our ideal location, which allowed you to fully enjoy the local attractions. Additionally, we are pleased that you found our value for money advantageous. We sincerely thank you for choosing The Legacy Luxury Hotel, and we look forward to welcoming you again for an equally memorable stay. Warm regards, The Dedicated Team at The Legacy Luxury Hotel
Dear Mohamed, Thank you for choosing to stay at The Legacy Luxury Hotel and for sharing your exceptional experience with us. Your satisfaction is our greatest reward. We are delighted to hear that you found our hotel impeccably clean, wit… Show more
Reviewed: 6 May 2023 · Stayed in April 2023
Verified reviewReviewed: 29 April 2023 · Stayed in April 2023
Verified reviewDecent basic hotel Wi-Fi and acceptable breakfast buffet. Nice well kept gym.
Hotel located a bit far away from the centre. Room was not perfectly clean and furnished with all items (I had to call the receptionist). It’s difficult to pay by card, Visa and Mastercard circuits are accepted but machines are never working.
Dear Massimo, Thank you for choosing The Legacy Luxury Hotel and for sharing your feedback. We appreciate your kind words about our decent Wi-Fi, breakfast buffet, and well-maintained gym. We apologize for any inconvenience you experienced with the cleanliness of your room and the availability of certain amenities. Your feedback has been noted, and we, the dedicated team at The Legacy Luxury Hotel, will take immediate action to address these issues. Regarding the location, we understand that it may not have been as central as you had hoped. We always recommend checking the location before making a reservation to ensure it meets your needs. We apologize for any difficulties you encountered with payment. We are actively working on resolving any issues with our card payment systems to ensure a smooth experience for our guests. Thank you once again for your feedback. We value your loyalty and hope to have the opportunity to welcome you back in the future, providing you with an exceptional and improved stay. Warm regards, The Dedicated Team at The Legacy Luxury Hotel
Dear Massimo, Thank you for choosing The Legacy Luxury Hotel and for sharing your feedback. We appreciate your kind words about our decent Wi-Fi, breakfast buffet, and well-maintained gym. We apologize for any inconvenience you experience… Show more
Reviewed: 25 April 2023 · Stayed in April 2023
Verified reviewReviewed: 8 April 2023 · Stayed in April 2023
Verified reviewReviewed: 4 April 2023 · Stayed in April 2023
Verified reviewSituation, staff , bed
Breakfast
Dear Youssef, Thank you for your feedback regarding your recent stay at The Legacy Luxury Hotel. We appreciate your rating of 8.0 and the detailed evaluation of various categories. We're glad to hear that you found our staff to be excellent and our location convenient. It's also great to know that you were satisfied with our facilities and rated our beds highly. We apologize if the cleanliness and comfort aspects didn't fully meet your expectations. Rest assured that we take cleanliness seriously and will address any areas that need improvement. Regarding breakfast, we apologize for any shortcomings you experienced, and we appreciate your feedback as it helps us enhance our offerings. We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with an even better experience. Best regards, The dedicated team at The Legacy Luxury Hotel
Dear Youssef, Thank you for your feedback regarding your recent stay at The Legacy Luxury Hotel. We appreciate your rating of 8.0 and the detailed evaluation of various categories. We're glad to hear that you found our staff to be exc… Show more
Reviewed: 18 March 2023 · Stayed in March 2023
Verified review