The food needs more consistency—presentation was nice, but very few dishes stood out. Room service was poor; taste and presentation struggled, and the selection could have been better. Rooms were beautiful but had some rushed details. At check-in, one staff member turned rude when we declined an upgrade (we had already upgraded online before we arrived). Tennis courts weren’t available, and the ones next door had cracked surfaces and worn-out equipment. I’d also suggest improving the snack selection in the rooms. Guests should note that typical branded wines are available, but at very high prices. Overall, a good stay with room for improvement as the resort settles in.

Loved the staff, pool, and the way the resort is laid out! Beautiful rooms and gorgeous trees create a lovely setting, and the staff bring such a lively, spirited energy. Jesuary was our favorite—so kind—and our concierge, Frank, was always quick to help, which made our stay even better. The resort feels very intimate and welcoming.

Stayed in August 2025

I honestly can’t pinpoint something specifically, i liked it a lot. It is on my repeat resort list.

It has much more of a contemporary atmosphere, lots of activities and very much of an open concept. Staff were friendly and food quality was excellent. It is a resort to decompress and relax.

Stayed in August 2025

They charged me twice and after two weeks still haven't refunded me

The facilities

Stayed in July 2025

Need different food choices, the tub was not cleaned properly. Needs more activity to do that included.

I love the staff, the staff make this place 10 times better.

Stayed in June 2025

Can include more variety of food at the buffet

Rooms are big and comfortable I love the smell on the lobby All the property very clean

Stayed in June 2025

Location was a bit off the path, we needed a golf cart to get to the beach(15 min walk) For that reason I put 9 out of ten And the food was not par with the price The buffet was good but the restaurant services were bad, sushi was dry, steaks were overcooked, veggies were overcooked, fruits were either rotten or not ripe enough ( watermelon and all melons were hard and without taste)

Stayed in March 2025

It’s a new hotel so some organizational issues, staff worked very hard and many hours per day so they often look very tired, would be nice to provide some small snacks like cookies or potatoes in between the meals at the swimmingpool or beach, drinks have to be ordered at the bars, no waiters walking around that offer getting you your drinks.

Amazing rooms with jacuzzis and terrace, great beds, beautiful swimmingpool, delicious food (if you like Mediterranean/Spanish food), good service, great selection of drinks, delicious cocktails, hotel was fully booked but it didn’t feel crowded, boutique hotel feeling, staff was super friendly and knew us by name, many things to do (5 restaurants, yoga classes, bikes, spa, cinema at night, tennis, mini artisanal market, etc.), after midnight everything is closed which gives a nice and quiet feeling, healthy vibes & food.

Stayed in February 2025

The workers seemed lazy and all into themselves. In the club they were playing YouTube videos

The food was good the decor was amazing

Stayed in August 2025

That my days were over…

Master suite with pool access was a dream. Spacious with 2 jacuzzi’s one inside and one outside. Private gazebo by the pool. Restaurants were amazing with healthy food options all day long. Table portions were conscious of amount to avoid wasting food. If still hungry you can ask for more. Different activities offering every day with physical and handcrafting options perfect to relax and mindfulness. At night, also different activities to entertain without being too loud for those who prefer more quiet options. Entertainment personnel with a lot of enthusiasm and cordial communication and engagement with visitors. Pool area spacious and clean.

Stayed in August 2025

Amenities , employees, atheistics

Stayed in June 2025

Nothing of note

The property is beautiful. We had the smallest suite and it was more than enough space. The property is beautiful- a relaxed atmosphere with a Mediterranean feel.

Stayed in July 2025

The rest of the things were not good at all, unfortunately. The food was TERRIBLE! The beach restaurant is somehow okay but the rest! The food variety is so small, and the food has no taste at all! Never is any restaurant of dominican Republic, we had such a bad experience. And the worst, they had no drinks available. Champagne finished, wine finished, aperol finished. Are you kidding me ? How in such a hotel all this drink might be finished ??? The staff try to make it up, but when you pay money, you expect to at least have basic food and drinks. We did visit Melia hotels many times around the world, but this one was the WORST experience ever! They told us that it is because it is a low season and they lower the prices, so that's why quality dropped. But no, in 2 weeks we went to another hotel in punta cana that had the same price and it was great! It was just as this level of hotel in the dominican Republic should be!

The room was very nice. Modern, spacious, comfortable. Every member of the staff was great! Helpful, thoughtful, and very friendly !

Stayed in June 2025

TERRIBLE EXPERIENCE! - nobody spoke English (everyone of the staff just Spanish) - we didn’t get informed about anything - bad checkin experience - the food and drinks were terrible. - the food was cold - didn’t taste good and bad drinks with too much added water - did not cool meat and cheese so it was melting at the buffet — VERY UNHYGIENIC!! - the staff was not nice - sauna was not for free - no free airport shuttle Imagine an all inclusive resort where you don’t want to eat anything because the food is terrible & nobody speaks your language!! I really can’t recommend this hotel at all!

Stayed in April 2025

All facilities were near and clean, this is great for clients with allergies. The hotel room was comfy and the 2 bathup with hydromassage included are great for couples looking for bonding and relaxing quiet time. The hotel staff was courteous at all times making us feel like a prince and a princess, regardless of the request we had. The overall decorations, background music played and relaxing spaces made us feel like being in a spiritual retirement, connecting to our inner selfs and to each other. I highly recommend this hotel to anyone looking for a quiet, clean environment with great food and most importantly an excellent customer service.

Stayed in March 2025

Perfect service with very attentive staff. Large luxury rooms with good attention to details.

Stayed in January 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in May 2025

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Stayed in August 2025

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Stayed in May 2025

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Stayed in December 2024

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Stayed in January 2025

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Stayed in August 2025