Reviews of Viva Dominicus Beach by Wyndham, A Trademark All Inclusive 4 stars
Bayahibe, La Romana, Bayahibe, Dominican Republic
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Reviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe location is wonderful, the beach is amazing with a lot of natural shades due to many palm-trees, which are not too tall, therefore provide enough shade throughout the whole beach. The staff is constantly cleaning the beach and sand, and if people would care to clean after themselves, just to put their cups in the proper designated area, that would help a lot and make the beach even cleaner. The food is good with so much variety. Every day of the week is dedicated to a different theme in food, and maybe it can repeat itself in a week, but... it's still impressive and attention of cooks also impresses. The dessert section (especially during the lunch and dinner time) deserves a special WOW!
The only negative things are .... cockroaches here and there; and loud music, especially in the evening. You really can't sleep until midnight, especially if you live in ocean-fron bungalows. It's understandable that some people come here to relax and have fun, including dancing and being loud. But there is another category of visitors, who want peace and feeling quiet, to be near the sea, enjoying the vacation. So, it could make sense to rethink the location of the evening dance parties, so it would be more convenient for everyone.
Dear Olga, Thank you for your wonderful and thoughtful review! We're absolutely thrilled to hear how much you appreciated our stunning beachfront location with its natural palm tree shade – it truly is a highlight of our resort. We also greatly appreciate your kind words about our staff's continuous efforts in keeping the beach clean; it's a team effort, and your observation about guest cooperation is well-noted. It's fantastic to know you enjoyed the variety and quality of our food, particularly the daily themed dinners and the impressive attention from our cooks. However, we are very sorry to learn about the negative aspects of your stay. We take your concerns about cockroaches seriously and are reinforcing our pest control measures to address this immediately. Thank you again for your valuable insights. We hope to welcome you back soon for another enjoyable stay, with an even more comfortable and peaceful experience. Customer Care Staff Viva Dominicus Beach & Palace by Wyndham
Dear Olga, Thank you for your wonderful and thoughtful review! We're absolutely thrilled to hear how much you appreciated our stunning beachfront location with its natural palm tree shade – it truly is a highlight of our resort. We als… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe Entertainment Team is on FIREEEEE!!!! Had so much fun in this Resort, danced all day long and the Viva Vibe is just fabulous. The sea is turquiose and very nice as well. The waiter „Bienvenido“ at the Main Restaurants in very kind and takes care of the guests very well. He always asks if you want something, and often also sees what you need, like a spoon, Glass or something and brings it to you.
Unfurtunately the Price-Performance is very Bad. It‘s the third time we have been to this Resort, and every time the Price goes up, and the Performance goes down. Herr some things that NEED to be chanced, in order to offer a more comfortable stay and a Performance that matches the Price: - way less sunbeds on the Beach, the sunbeds wäre so close to each other, that you could barely pass by, to go into the sea or to take a Drink - towels need to be changed the hole day, not just fron 12am - 6pm. There were a lot of people asking to have a fresh towel in the Morning, but the lifeguard was not allowed to give them to us - the food could have a better quality, be cooked in a better way and also diversify more. After a week I was already bored of everything - staff could care more about the guest and maybe smile sometimes? Some really didn‘t feel like working - the dishes were dirty, there were some people in the restaurant, which brought something to clean them, before they ate - at the bar, after the teater, there was a really long tail of people waiting to get something to drink, that must go quicker, because nobody should have to wait 30min to get something do Drink, especially with the Price you pay - the shower at the Beach was not working for 3 days, then my mom told them and they fixed it. After 2 days it was not working again. This should no happen. You should get it fixed without a guest telling you it is not working. By the way, this is not the only thing that should be fixed because it is not working. - there should be someone who takes the things away fein the tables outside, near the Main Restaurant and cleanes them properly. - after lunch the music could be a Little quiter so people can rest without having to leave the sunbed, but this one is just personal preference ….
Dear Alessia, Thank you for sharing such a detailed and honest review of your third visit to our resort. As a returning guest, your loyalty means a lot to us, and your insights are incredibly valuable. We're absolutely thrilled to hear that our Entertainment Team is on FIREEEEE!!!!"and that you had so much fun dancing and soaking up the Viva Vibe. It's fantastic to know that the turquoise sea continues to impress you with its beauty. We'll also be sure to pass along your wonderful compliments to Bienvenido at the Main Restaurant. His attentiveness and proactive service truly embody the hospitality we strive for, and we're delighted he made such a positive impression. Your detailed comments provide invaluable insights that will help us prioritize and implement necessary changes to enhance the overall guest experience and ensure our performance aligns with the price paid. Thank you again for your loyalty and for bringing these crucial points to our attention. We sincerely hope that you will consider visiting us again in the future to witness the improvements firsthand. Customer Care Staff Viva Dominicus Beach & Palace by Wyndham
Dear Alessia, Thank you for sharing such a detailed and honest review of your third visit to our resort. As a returning guest, your loyalty means a lot to us, and your insights are incredibly valuable. We're absolutely thrilled to hea… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThe beach
Online Review: Worst Hotel Experience Ever Our stay at this hotel was truly the worst we have ever experienced. It was an overpriced disaster filled with terrible rooms, poor food, rude service, and even food poisoning. The Room While advertised as a quiet room, music blared until midnight and started again at 10 a.m. Reception staff accused us of lying when we reported issues. The room was poorly maintained: Discolored sheets. Flickering lights. Low water pressure. A noisy fridge. Gaps in the door that let in noise. The Food We got food poisoning from the Mexican restaurant, ruining two days of our four-day holiday. The overall quality was appalling: Dirty food areas with food left on the floor. Unclean plastic cups with leftover cocktail smells. Low-quality alcohol, with $8 charged for a local beer. Restaurants were impossible to book, yet sat empty when we arrived. The worst was the Atlantis restaurant, which epitomized poor food quality. The Service Front-of-house staff were dismissive, rude, and inattentive. Two specific incidents stand out: While watching the sunset on rocks, we were told to move for no reason. Swimming in the sea, we were shouted at and humiliated without explanation. Both moments ruined otherwise special experiences. Other issues: A plate of food was left outside our room for 24 hours, despite numerous staff passing by. Loud music played everywhere from early morning until late at night. The tennis area had no rackets or information about them. Cleaning staff were the only exception, being kind and attentive. Sickness and Hotel’s Response The food poisoning happened on Thursday night. Their reaction was appalling: They initially denied it was their fault, claiming we weren’t used to local food—even though we had eaten street food across the Dominican Republic without issue. The on-site medical center refused to acknowledge food poisoning and offered no real help.
Dear Laura, We appreciate that you have taken the time to compile this review and evaluation. We regret that our services have not met your expectations and we apologize for the same, as our main objective is the satisfaction of our customers. Sincerely, Customer Care Staff Viva Dominicus Beach & Palace by Wyndham
Dear Laura, We appreciate that you have taken the time to compile this review and evaluation. We regret that our services have not met your expectations and we apologize for the same, as our main objective is the satisfaction of our custo… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewlocation
SO during the day and at night. Couldn’t sleep because of the noise. lots Bees in the room each day. food is mostly bad, except the specials. hard to get a reservation .
Dear Suttle, Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and hope to use your comments to improve our services. We're truly sorry to hear that your vacation wasn't as relaxing as you had hoped. Noise disturbances and insect issues are certainly not the experience we strive to provide. Regarding the food, we apologize for the negative experience. We'll review the feedback on the general menu items and work to improve the quality and variety. We're glad you enjoyed the specials, and we'll continue to offer these as a highlight of our dining experience. We hope you'll consider staying with us again in the future, and we'll do our best to ensure a more positive experience. Sincerely, Customer Care Staff Viva Wyndham Dominicus Beach & Palace
Dear Suttle, Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and hope to use your comments to improve our services. We're truly sorry to hear that your vacation wasn't as re… Show more
Reviewed: 27 October 2024 · Stayed in September 2024
Verified reviewIt was good
Yes
Dear Osvaldo, Thank you for taking the time to share your feedback. We apologize that your stay wasn't as comfortable as we would have liked. Your comments regarding the beds and amenities are valuable to us. We are actively working to improve our rooms and will be upgrading our bedding and amenity offerings in the near future. We hope you'll consider staying with us again in the future, and we assure you that we're committed to providing a better experience. Sincerely, Customer Care Staff Viva Dominicus Beach & Palace by Wyndham
Dear Osvaldo, Thank you for taking the time to share your feedback. We apologize that your stay wasn't as comfortable as we would have liked. Your comments regarding the beds and amenities are valuable to us. We are actively working to… Show more
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewThe beach
We paid for rooms facing the sea and but they placed us in others, no cash refund and terrible service!
Dear Belkis, We sincerely appreciate that you have brought this matter to our attention. We understand that this situation has been frustrating and we apologize for any inconvenience caused. We have reviewed your reservation and according to our records, the room you are currently occupying corresponds to the category you booked. We understand that there may be confusion regarding this, and we apologize for any inconvenience this may cause you. Customer Care Staff
Dear Belkis, We sincerely appreciate that you have brought this matter to our attention. We understand that this situation has been frustrating and we apologize for any inconvenience caused. We have reviewed your reservation and according… Show more
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewTerrible
Dirty
Dear Alejandra, We sincerely regret that your experience did not meet your expectations. We apologize for the problems you encountered with the room and the quality of the food. This type of feedback is very valuable to us and we will use it to make immediate improvements. We want to ensure that all our guests enjoy a pleasant stay. Kind regards, Customer Care Staff Viva Wyndham Dominicus Beach & Palace
Dear Alejandra, We sincerely regret that your experience did not meet your expectations. We apologize for the problems you encountered with the room and the quality of the food. This type of feedback is very valuable to us and we will use… Show more
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewNothing. Food was horrible, rooms were disgusting.
Rooms were dirty. Mold everywhere. Dirty sheets. Food was terrible, horrible quality.
Dear Martha, We are very sorry to hear that your experience was not as expected. Your comments are very important to us and we will take them into account to improve. We apologize for the inconvenience with the cleanliness and the quality of the food. We hope you will give us another opportunity to visit us in the future. Best regards, Customer Care Staff Viva Wyndham Dominicus Beach & Palace
Dear Martha, We are very sorry to hear that your experience was not as expected. Your comments are very important to us and we will take them into account to improve. We apologize for the inconvenience with the cleanliness and the quality … Show more
Reviewed: 17 August 2024 · Stayed in July 2024
Verified reviewReviewed: 4 July 2024 · Stayed in June 2024
Verified reviewHorrible
Staff
Dear Morales, We are deeply sorry to hear that your experience did not live up to your expectations. We want you to know that we take our guests' feedback very seriously and work diligently to address the issues they mention in their reviews. Our goal is always to provide an excellent experience for all of our guests, and it is disappointing to hear that we did not achieve that for you on this occasion. Kindly, Customer Care Staff
Dear Morales, We are deeply sorry to hear that your experience did not live up to your expectations. We want you to know that we take our guests' feedback very seriously and work diligently to address the issues they mention in their … Show more
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewEverything was excellent, the family environment that feel in the this place
Not to much Dominican food, Dominican food is delicious
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewActivities were fun and engaging. Staff was friendly.
Rooms were run down. Not many options for food. Unable to get bottled water anywhere but your room. Towels ran out quickly. Stray cats roaming around the hotel. Huge cockroach in the room. No stocked mini fridge. Not enough chairs on the beach or by the pool area. No wash clothes in the rooms.
Reviewed: 14 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewFood excellent. Room very confortable. Very nice staff but too many people to have good client service for specific requests ( for exemple if something in the room does not work).
Too many people to have good client service or not enough staff for the quantity of clients. Between lunch and dinner it would be nice to have something more healthy to eat.
Dear Sandra, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our excellent food, found your room to be comfortable, and experienced the warmth of our friendly staff. Your kind words truly mean a lot to us, and we're delighted that we could contribute to making your stay enjoyable. Your suggestion for offering healthier options between lunch and dinner is also greatly appreciated. We're committed to providing a diverse range of culinary choices to cater to all dietary preferences, and we'll certainly take your feedback into consideration as we continue to enhance our offerings. Thank you once again for choosing to stay with us and for sharing your thoughts with us. We hope to have the pleasure of welcoming you back for another fantastic stay in the near future. Warm regards, Customer Care Staff
Dear Sandra, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our excellent food, found your room to be comfortable, and experienced the warmth of our friendly staff. Your ki… Show more
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewThe views were amazing. The resort itself was nice.
1. Had to ask for washcloths multiple times. Apparently, that's not a normal thing in your country. 2. Hard time getting reservations and when we did we noticed the restaurants were half full but when you click on them they all say nothing available. You should have the option to select a time and not just be booked at 645 each time. 3. Employees barely spoke English. Couldn't answer some basic questions like "can we get a washcloth" if you're going to have an all inclusive resort and say that English is spoken there, then you should have staff that can speak it 4. The timeshare folks are very pushy. 5. The outside vendors are almost borderline harassing
Dear Susan, Thank you immensely for sharing your recent experience at our resort. Your feedback is invaluable to us as we continuously strive to enhance the guest experience. We are delighted to hear that you found the views breathtaking and enjoyed the overall ambiance of our resort. However, we deeply regret any inconvenience or disappointment you encountered during your stay. Your satisfaction is our utmost priority. We hope you will grant us another chance to exceed your expectations and create unforgettable memories during your next visit. Warmest regards, Customer Care Staff Viva Dominicus Beach & Palace by Wyndham
Dear Susan, Thank you immensely for sharing your recent experience at our resort. Your feedback is invaluable to us as we continuously strive to enhance the guest experience. We are delighted to hear that you found the views breathtaking … Show more
Reviewed: 26 May 2024 · Stayed in April 2024
Verified reviewReviewed: 10 May 2024 · Stayed in April 2024
Verified reviewEXCELLENT BUFFET
MORE VIP BARS
Dear Rodolfo, Thank you for sharing your experience in our property with us. We appreciate your comment and we are glad to know that you enjoyed your vacation. Please do not forget that Viva Wyndham Dominicus will be pleased to welcome you back. Best Regards, Customer Care Team Viva Dominicus Beach & Palace by Wyndham
Dear Rodolfo, Thank you for sharing your experience in our property with us. We appreciate your comment and we are glad to know that you enjoyed your vacation. Please do not forget that Viva Wyndham Dominicus will be pleased to welcome yo… Show more
Reviewed: 3 May 2024 · Stayed in April 2024
Verified review-The property was well equipped. -Rooms were clean and well-located. -All lot of cocktails options
-7 restaurants, none of them available in our two night stay. -Staff was rude
Dear Chris, Thank you very much for your valuable comments, it is very important for us to receive you and know your perception of your recent vacations. Remember that we will be delighted to receive you again at Viva Wyndham Dominicus. Sincerely, Customer service team Viva Dominicus Beach & Palace by Wyndham
Dear Chris, Thank you very much for your valuable comments, it is very important for us to receive you and know your perception of your recent vacations. Remember that we will be delighted to receive you again at Viva Wyndham Dominicus. … Show more
Reviewed: 2 April 2024 · Stayed in April 2024
Verified reviewBeautiful The managers was very helpful and professional
1. Beach towels- not enough drop off- pick up Locations- your lugging wet towels around. The close too early so when you finally find one it’s closed. 2. The juice bar and crepe stand need more personal. Waiting 30 mins online is way too much 3. The evening show needs more $$. The dancers are obviously tired from working at other events throughout the day.
Dear Vasquez, Thank you for choosing Viva Wyndham Dominicus as destination for your vacation. We appreciate the time dedicated to write your opinion about your stay at our resort. We are glad that your overall appreciation of our Resort, but regret that not everything was perfect. Rest assured that your comments and observations will be taken into consideration. Thank you once more for your constructive feedback and it would be a pleasure for us to welcome you back. Customer Care Team Viva Dominicus Beach & Palace by Wyndham
Dear Vasquez, Thank you for choosing Viva Wyndham Dominicus as destination for your vacation. We appreciate the time dedicated to write your opinion about your stay at our resort. We are glad that your overall appreciation of our Resort,… Show more
Reviewed: 21 March 2024 · Stayed in January 2024
Verified reviewHours taken for checkin, room did not match the bookings.com description or photos. Despite cancelling after arriving, I was charged 2 days when policy is 1 day for cancelling. Refund still not processed. Customer service do not respond. Also was spruked aggresively to join their membership which I really did not appreciate. There are much better alternatives for the same price. We went to Riu, same price and it was 10× better in every way.
Reviewed: 17 March 2024 · Stayed in March 2024
Verified reviewReviewed: 24 January 2024 · Stayed in January 2024
Verified reviewAlready on the second day we found a large cockroach on the floor, which we had to kill as there was a risk that it would disappear among our things. The next day, during the night, another cockroach entered our bed under the covers and also bit us. Unacceptable for a resort of this cost. For the rest, very crowded resort, clean beach but cloudy and immediately deep water
Dear Flavia, Thank you for sharing your comments with us on your recent vacation in Bayahibe. We appreciate the time you dedicated to write your remarks about your vacation. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have during your stay. Again thank you for choosing to stay with us. Kind regards, Customer Care Staff Viva Dominicus Beach & Palace by Wyndham
Dear Flavia, Thank you for sharing your comments with us on your recent vacation in Bayahibe. We appreciate the time you dedicated to write your remarks about your vacation. We can assure you that all of our clients’ opinions are very imp… Show more