A lot of mosquitoes within my room. It seems the pest control was not performed recently and room has nof been in use quite often. Also, the service could be improved. Buffet personnel often have a bad demeanor.

The food was average.

Stayed in August 2025

Great place to stay with kids

Stayed in August 2025

I didn't like how people served the food. The pasta was not how I expected. They lack of variation

I like the pools and the good spot of everything. I also enjoyed the night show.

Stayed in August 2025

The glasses were too smallll!!

Staff service was very good, the tepankaki restaurant was excellent!! The show the chef did was very good as well making guests to participate creating a great experience. Fruits, natural fruits juices and the pastas made at the spot were my favorite

Stayed in July 2025

The FOOD.

Clean, activities, room, drinks

Stayed in July 2025

After 20h of trip we came and got a horrible, smelly room in building 3. The receptionist immediatly told us to pay 135$ in cash and we will get a better room in a new building. We decided to see that 'old' room. The smell was horrible, full of mosquitos, so we had to pay him even though I believe he did that on purpose just to take money for himself as our room we payed there by credit card. I can't believe that they rent rooms in that smelly building, all other buildings are new and the hotel wasn't full.

Entertaiment, activities...

Stayed in June 2025

Great food, super nice crew, clean, very good classes.

Stayed in May 2025

The food wasn’t that great. Same with drinks.

Great hotel at a great price. Clean, friendly staff, beautiful landscape, great shows, beautiful beach… ,

Stayed in April 2025

Our ac was leaking but they eventually fixed it. I felt like they could have more bartenders but maybe it was busier than expected. There could've been a little more variety at the buffets. And, they really should have fewer vendors roaming on the beach. It can be annoying when you are trying to relax but every 10 minutes someone is asking you to buy something.

Staff was super friendly, activities were fun, beach was beautiful and shows were good Loved the peacocks and ducks roaming around. Pools were all clean and never too crowded. We weren't traveling with children so we appreciated the fact that there must've been a lot for kids to do because we barely noticed them though we saw plenty at meal times.

Stayed in May 2025

Beautiful grounds, plenty of wildlife. The staff is very attentive keeping the grounds well maintained. The complex shows signs of wear and tear. The food was ok. We had a day with no running water in the whole hotel. Might need an upgrade

Stayed in April 2025

The rooms are outdated

The beach and pools , restaurants

Stayed in March 2025

The sushi restaurant

The beach and the beach party

Stayed in March 2025

Some food, staff, some drinks .

The room

Stayed in January 2025

The bedrooms need to be updated. The bathrooms have mold in the shower.

Everything was good. Buffet, beach, restaurants.

Stayed in December 2024

all the reservation dining was pre-booked prior to My arrival so there was no reserve dining that I could try

Unlimited everything it was fun for my first solo trip

Stayed in July 2024

This was a last minute trip and it was a pleasant surprise! The pools are heated so it was comfortable to swim in. The beach area is good and not too crowded. As an all-inclusive, this property is a great option!

Stayed in September 2024

Thr only thing I didn't like was the Gourmet restaurant the food was cold and there was some other little issues.

The food from the buffet was great every day. As well The room was clean and everything was functional.

Stayed in September 2024

Tips: 1. Towels: Bring your own! We either didn't get any, had to wait to get them later in the day, or only got 2 when we had 4 occupants. We called multiple times and ended up having to go to the front desk to demand them, which we got about an hour later. So, bring your own towels for emergency situations when you can't wait to shower. Pool and beach towels can sometimes run out as well. 2. Toiletries: Bring your own, for your entire stay. We only got conditioner, shower gel, and hand soap throughout our stay. 3. Tours: I read other reviews that told us to buy tickets from the folks roaming the beach (not from hotel staff), which we did and were cheaper. Tours, especially long ones, can extend beyond the hours expected and there's a lot of waiting, so bring water and snacks! Here are the tours we went on: -Dolphins: excellent but expensive -Santo Domingo: excellent but loooooooooong -Isla Saona: beautitul island but not worth the travel time; we only spent 1.5 hrs on island having lunch and swimming -Snorkeling/glass bottom boat: EXCELLENT! 4. Laundry: Bring what you'll need for your entire stay. It costs $5/item of clothing and when I asked in advance, the hotel never got back to me. We went off-resort to pay for laundry and basically washed clothes in our sink, which wasn't the best. We speak Spanish; I wouldn't recommend going off-resort if you don't. 5. Be patient with everyone. Outside of the resort, It'll feel like you're getting hustled at every turn but the people are generally really nice. My husband had to go off-resort one day (to buy laundry detergent; see #4) and said it was a rough afternoon finding a taxi, finding the right store, etc.

Vista Sol was a great place and experience for our family of 4 (2 parents, kids 10 and 5 yo). The beach was AMAZING and the pool with kiddy section was great as well. Access to food, snacks, drinks (alcohol and not) throughout the day was excellent. We stayed 15 days and in most cases, the staff were nice and helpful. The buffet was also AMAZING--we're Mexican, so appreciated the cuisine. We took advantage of the restaurants (included, but with reservations) and they were a relaxing and a welcome change of pace. Overall, highly recommend! Medical Center: My 5 yo son ended up getting an ear infection and a bad rash from the heat and saltwater, but the doctor at the medical center was EXCELLENT. It cost $175 but we didn't want to deal with the time and hassle of going off-resort to find a doctor/pharmacy. Kids Club: It was relatively enjoyable aside from the heat and humidity. It's a decent place for kids to burn off some energy and you can hang out close by to check in on them. I stayed w/ my kiddo but most simply dropped off. Convenience Store: We also liked the on-resort store. Things were a bit overpriced, as you should expect, but not outrageous either (snorkel gear for $20; shampoo for $12). My 5 yo can be a picky eater, so we appreciated being able to buy Doritos, Pringles, etc.

Stayed in August 2024

Some people are not very friendly especially in bars when you asking for a drink, Cockroaches in your room are not really nice also if you need an emergency the doctors in the resort will cost you hundreds even if you are unwell as a result of food poisoning eaten at the resort

The location and the facilities are great

Stayed in July 2024

Dining has No Aircon. We suggest there is a room for Aircon. The Dining is very Hot. Please install Exhaust fan all around the Area and Electric fans.

It's very good location.

Stayed in August 2024

The sea weed at the beach & mosquitoes!

The location is great! Price is affordable! Excellent shows & activities! Food is great! Loved it!

Stayed in June 2024

Too many people smoking everywhere, you should have a special location for it.

The staff and the attention

Stayed in August 2024

The pillows are too low I had neck pain.

Plenty of food choices and the staff are friendly.

Stayed in August 2024

I had a wonderful time I'll definitely do it again

Stayed in August 2024