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Reviews of The Bannister Hotel & Yacht Club by Mint 5 stars

Carretera Sanchez Samana Km5, 11517 Santa Bárbara de Samaná, Dominican Republic

#5 of 12 hotels in Santa Bárbara de Samaná

Guests' Choice

Review score

Based on 91 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 31 July 2025

    8.0
    Right choice booking at The Bannister!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    My only recommendation is that toilet was having problems with the pushing so made it difficult to get it to work. You had to hold it down for 10 seconds just for it work.

    Food at restaurant was amazing! Views from my room and the space in my room was perfect! I would come back again with my family. Amazing staff that treat you like family.

    Stayed in July 2025

  • Reviewed: 24 April 2025

    7.0
    An otherwise lovely and comfortable hotel - with advertised tennis courts no longer playable.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment
    • Stayed 2 nights

    The false promise of 2 tennis courts. There were only the unkempt remains of what were once 2 hard courts. To play on them now would actually be dangerous. Impossible to understand why such a lovely hotel would allow the courts to deteriorate - then brag about having 2 courts.

    Everything - view, 2br room, great breakfast - all except the false promise of 2 tennis courts! The courts were horrible, even dangerous for playing. I’m a player; my son is a tennis professional. We were shocked that what once may have been playable courts were allowed to deteriorate - and still be advertised! Truly bait and switch in an otherwise wonderful hotel.

    Stayed in March 2025

  • Reviewed: 5 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Ocean View
    • Stayed 1 night
    • Submitted via mobile

    It was so old, the toilet in my room had a black line.

    Beautiful location and views, staff was good.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    9.0
    Beautiful place
    • Leisure trip
    • Group
    • Ocean View
    • Stayed 1 night
    • Submitted via mobile

    You need a car to go to town, but the front desk can arrange a taxi for you. It is a 5-minute drive.

    The location is stunning, featuring a pool by the ocean, with breathtaking sunrises and sunsets overlooking the sea and sailboats. The food was good.

    Stayed in February 2025

  • Reviewed: 6 January 2025

    8.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment
    • Stayed 3 nights

    Rooms cleanness.

    Excellente View & Breaksfast

    Stayed in January 2025

  • Reviewed: 21 December 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Very nice location and rooms

    Stayed in December 2024

  • Reviewed: 19 December 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The staff are very professional and they pay attention to detail

    Stayed in October 2024

  • Reviewed: 2 July 2024

    8.0
    Relaxing but pricey
    • Leisure trip
    • Couple
    • Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Third bed was a couch that could not be converted into a bed.

    Was alright. Very relaxing.

    Stayed in June 2024

  • Reviewed: 11 April 2024

    8.0
    Nice place for staying, reasonable food, good value
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Except the reception staff no one speaks English, and that frustrating. Swimming pools were small Poor breakfast menu

    Yacht’s view was very nice. The reception staff were helpful and kind (Abigail) The facilities were great (laundry, billiards room, mini market, and the italian restaurant) Hot water in the shower!!

    Stayed in April 2024

  • Reviewed: 28 February 2024

    7.0
    Nice view. Peacefull. Average service for an upscale hotel.
    • Leisure trip
    • Couple
    • Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    It leaks many places when it rains. The use of space in the rooms are not well thought out. It needs maintenance. The restaurants are not good and are expensive. Smoke from the pizzeria got on clothes left outside. The staff should be trained better.

    The second room. They changed us. The air conditioner and the view. Clean towels.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The free breakfast had a limited menu. No waffles or pancakes available for kids.

    View, pools, dinner at hotel, rooms

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    It was a restful stay and I would definitely return to this property.
    • Leisure trip
    • People with friends
    • Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    I paid for an ocean view, received a very partial ocean view. I complained and changed rooms after the first night. There are only 2 options for night dining. They should really promote the rooms with full kitchens!

    The views, the marina, were stupendous. The rooms were spacious and clean. The breakfasts were scrumptious!

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • One-Bedroom Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Very short staff. Staff was amaizing, but they were kind of slow with the service not a lot just a little bit

    The silence, cleanliness and the environment.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    9.0
    Wonderful property. Unique rooms, very well laid out. Loved our stay.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff needs to be attentive and prompt. Waaaaay to slow and unresponsive. Restaurant was almost 50% out of food …. “We don’t have this, that, and this”. Come on!

    Breakfast food was excellent, property is really pretty. A pleasant surprise. Love that pool area too

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    A la carte breakfast included. Beautiful lobby, grounds, marina and property in general. Well staffed. Premier stay in Samana area.

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    Expensive and remote but excellent staff and rooms with an Ocean view.
    • Leisure trip
    • Couple
    • Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Food for dinner was limited and boring after two days. Bar drinks were very expensive and not generous.

    Spotless, outstanding staff from the maids to the manager.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    8.0
    Really nice
    • Leisure trip
    • People with friends
    • One-Bedroom Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant is for dinner quite average, pizzas are not awesome. No beach access, there’s only a deck.

    Neat clean hotel with nice facilities and next to the coast, pools and gym quite nice. Breakfast was also very nice.

    Stayed in November 2023

  • Reviewed: 7 August 2023

    9.0
    Perfect gateway
    • Leisure trip
    • Couple
    • Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    No much things to do. They said it will be open air cinema but nothing ever happend. But any way we had a great time

    Amazing gateway, location is just amazing if you would like to escape from the city noise, relax, enjoy the beauty of the nature. As for the dog owners is amazing how pet friendly they are. Dogs get plates, food and even room services menu.

    Stayed in August 2023

  • Reviewed: 26 May 2023

    7.0
    Good
    • Couple
    • Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    our room the shower wasn’t working and electrical plugs weren’t working. the food could be better.

    the view absolutely beautiful

    Stayed in May 2023

  • Reviewed: 16 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Food was ok but lots of dishes missing from breakfast menu (avocado or bananas were in short supply which is odd) more Dominican food options would have been nice. There were lots of events and excursions that guest could have access to, but next to no communication from the hotel that these were happening which is a shame.

    Great location, beautiful views, nice pools. Rooms are comfortable and clean.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The only thing was the bed and pillows.

    The staff in there were truly amazing and made de experience so much better.

    Stayed in April 2023

  • Reviewed: 23 March 2023

    8.0
    Sea view rooms facing yachts and beautiful sea
    • Leisure trip
    • Family with young children
    • Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Loved the property . The infinity pool and view from the room were amazing . Food at the pizza restaurant and the Mediterranean restaurant was excellent. Breakfast was good too .

    Stayed in March 2023

  • Reviewed: 28 February 2023

    9.0
    Overall, it was a good experience
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant on the second floor could improve the breakfast menu

    The staff was very pleasant

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    The atmosphere was pleasant, the employees were extremely friendly and the grounds even though there was construction go
    • Leisure trip
    • Couple
    • Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Would have preferred the 28% be included in the prices on the menus. The room we stayed in wasn’t equipped with enough silverware, but we managed.

    The staff was friendly, they were always willing to assist, and the restaurants weren’t overly expensive.

    Stayed in February 2023

Showing 1 – 25

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