- Ant infestation - AC that doesn’t work - Water in shower and taps smells like rotten eggs - Not beachfront as advertised - Old and dirty - Looks nothing like the pictures - Staff who don’t respond to queries

Nothing- this is a complete scam that Booking.com will not help you with when you fall victim to it. Be careful, they also have other properties in the area- check that marketing pictures do not look the same

Stayed in August 2025

Really bad service. We stayed for 7 days, they never clean the rooms . They don't bless you with what you bought them. There where cockroaches all around the room. We have children and they changed our room because the air conditioning never works, and the other one worked at half speed. The receptionist helped us with what she could.

I like the pool

Stayed in August 2025

dirty bathrooms and kitchenette

bed

Stayed in August 2025

Its safe

Location

Stayed in July 2025

The room was a catastrophe Not cleaned Traces of the previous occupant, fridge full of leftovers and toilets covered in piss Everything was dirty

Room space

Stayed in July 2025

N/A

Stayed in July 2025

I booked a beachfront hotel but was sent to a place called Sol Caribe, far from the beach. The tap water smelled like sewer water, the environment was unpleasant, and the receptionist admitted this scam happens often, then laughed and refused to help. Booking.com confirmed the property didn’t respond, but still only offered a partial credit instead of the full refund they promised. This property also appears under several fake names on Booking.com.

Nothing. I was redirected to a completely different property than what I booked, and nothing matched the description.

Stayed in July 2025

The room was small, old, stuffy. Tv and air conditioning did not work well. Small roaches in the horrible dirty kitchen. Bathroom smelled like pee and it was all rusty. The beds were old and smaller than what was advertised. Loud music from across. The door locks were horrible, broken and old. We saw 6 different apartments and apart from the size, they were all just as bad. The office was full of creepy looking fellows. The parking lot was full of people selling rooms somewhere else.

Nothing.

Stayed in July 2025

There was only 1 pot. No microwave, so we couldn’t cook. Air con did not work properly and leaked in the room. Had to keep resetting. Poor facilities in the room. Could do with a microwave, kettle and basic facilities. I had to eat outside every day. A cloth to clean the side would have been nice. Owner needs to update. Got bitten the hell out of by mosquitoes. This hotel is in a really good location but the room needs a lil bit of love. Poor communication from owners

The pool, location and staff were amazing. I also loved spending time on the balcony, eating mangoes from the tree and the bbq was great. Breakfast was amazing!

Stayed in June 2025

200€ disappeared

200€ disappeared

Stayed in June 2025

When I arrive at the hotel in the night, they said they are closed and I can check-in in the morning. And they say 24/7 reception in their ad.

Stayed in June 2025

Retreat tropical 🌴

Stayed in April 2025

Good value for this price

Stayed in April 2025

The fruit at breakfast tasted like it came straight from the trees. Fresh juices every morning made waking up easy.

Stayed in July 2025

All good

Stayed in July 2025

The breakfast was nice, everything was okay, nothing special!

Stayed in June 2025

Even before checking in I was asked to go and inspect the room to see if was of my liking, it was not but I was already in punta Cana without any other room booked so we HAD to stay. The hotel IS NOT beachfront, The stairs up to the room was dirty so the walls, there’s was a table in the room that’s was not wiped The fan I. The room had visible dust hanging out , it seem that it has not been wiped/washed in months The water coming from the tap and shower had a foul smell The chairs and table in the balcony were stained and filthy The tv in The room did not work When arrived to Los corales nobody knew “sunny studios deluxe” had to find a police officer to help me find the place, in the front of the building was a sign with another name I felt taken advantage of and lied to

I liked the choice of plants in the garden

Stayed in July 2025

AC wasn't working

The AC wasn't working!

Stayed in July 2025

The buffet breakfast was delicious and had something for everyone. I slept so well thanks to the amazing bed. The garden was full of butterflies and birds.

Stayed in July 2025

The mattress and pillows were of great quality. I loved the shaded garden area with benches. The pool was never crowded. The staff were attentive and kind.

Stayed in July 2025

The breakfast was fresh, varied, and delicious every morning. The bed was large and incredibly comfortable. The garden outside our window was full of tropical flowers. The pool was peaceful and clean. Staff were always friendly and helpful.

Stayed in July 2025

The staff goes above and beyond to make you feel welcome. You can tell they love working there. Their warmth made a big difference.

Stayed in July 2025

The breakfast had options for everyone, including healthy smoothies and indulgent treats. We looked forward to it every day. It was one of the best hotel breakfasts we’ve had.

Stayed in July 2025

The pool was huge and clean, surrounded by palm trees and birds. It felt like a tropical oasis. Great for both swimming and relaxing!!

Stayed in July 2025

I was surprised by the variety of fine dining options on site. There’s even a casino just down the road if you’re feeling lucky.

Stayed in July 2025