Little far from venturing outside but it is cap cana

Staff is great, food is good for an all inclusive and the drinks were good also

Stayed in May 2025

The Italian restaurant wasn't our favorite. The buffet doesn't serve dinner. It would've been nice to have a pizza spot at the facility. Television didn't offer enough american channels. The refrigerator in the room was not cold enough. The upgrade price for an "ocean view" room is a bit expensive considering how far you are from the water.

The facility is very nice and the staff is awesome. Servers on the beach (Anyelina and Vanessa) are awesome. They took great care of us.

Stayed in July 2025

pretty good food, staff super gentle, entertainment was good and varied. Room comfortable and clean.

Stayed in July 2025

Amazing stay as always! The staff is marvelous and super fun! Lots of entertainment around the beach and the pool areas. Excellent drink selection and food. The steamed grouper from the buffet is top-notch! 👌🥰 Been here four times and definitely coming back!

Stayed in June 2025

Great resort. Close to the airport.

Stayed in April 2025

The grounds were beautiful and groomed immaculately.

Stayed in May 2025

The Japanese restaurant and the fact that a 5 stars hotel that doesn’t have natural juices

The food in general (with just a few exceptions), the staff, the beach, room and the hotel structure.

Stayed in May 2025

Prices of some of the services could be less expensive. For example, the cabana rentals are $200 for 7 hours. It’s pretty steep, however the services that it comes with are awesome.

Beach is secluded, not crowded, clean of seaweed, beautiful views, IG worthy, beautiful swim-out pools, beautiful & spacious rooms, friendly & attentive staff, good food, good drinks, fun activities everyday, luxury spa, & I can go on & on.

Stayed in April 2025

They just about got it perfect

Stayed in March 2025

None

The facility was clean and new and the staff were friendly and attentive. Defs recommend and come back myself

Stayed in March 2025

The breakfast wasn't that good. Would have liked to have more Dominican food options. I don't prefer to leave the USA to come and have hamburgers and tacos...

The location was great, and the staff was extremely helpful and pleasant. The French restaurant was amazing.

Stayed in February 2025

The mini bar is quite basic, and some options are questionable. Would it be possible to include better chocolates instead of Milky Way and M&Ms? This is an adults-only resort, not children getting candy for Halloween. Pringlers...really? What about a bottle of wine to welcome the guests who have paid quite a lot for the stay?

This is an excellent resort. It is gorgeous and clean, with a large pool and a beach. Each day, the guests receive a text listing all the activities, and there is plenty to do in the morning, afternoon, and evening (for example, Yoga, Handcraft, Bike tour, Aqua Aerobics, Sports, Latin dance classes, Live music, and evening shows). There is no need to go out of the resort for entertainment. The staff is very friendly and helpful. I paid a little extra for the 'preferred' option and do not regret it. Anibal was my 'butler,' and he was excellent--highly responsible, respectful, and friendly. Many people working in this resort go the extra mile to help the guests. These extraordinary workers include Julia, "La Diva," Rihanna, Beyonce (some use nicknames), Teofilo, Rigoberto, Jackson, Richard, Esperanza, and Maria. While tips are included in the final price, I highly recommend tipping some resort workers. No one knows how much of the "included tip" is given to the workers; thus, it is a way to help them financially (not to mention that the Hyatt is making a lot of money—remember, labor in the Dominican Republic is cheap).

Stayed in December 2024

Burocracy to access to medical attention

The food, beach and Staff

Stayed in November 2024

Amazing vibe, super friendly staff, and awesome activities and food as usual! Top notch if you're looking to disconnect and enjoy the full Caribbean experience! 🥰

Stayed in October 2024

The pools and beach areas were paradise! The infinity pool overlooking the ocean was our favorite spot to relax, and the beach was pristine with soft, white sand. The poolside service was impeccable, ensuring we always had a refreshing drink in hand.

Stayed in October 2024

Was fab

Awesome

Stayed in October 2024

Sticky sheets

The food

Stayed in October 2024

Nothing

Everything was like paradise.

Stayed in October 2024

none

We love this beautiful resort. Hubby and I had a wonderful time

Stayed in August 2024

Loved all the restaurants. All staff was so very friendly. Can't wait to go back

Stayed in September 2024

Nothing negative. Everything perfect.

The traquility, the food, cleanliness, attention… wonderful staff. Odalis and Raudi in the pool area, they made our stay unforgettable.

Stayed in September 2024

No complaints !

The landscape was beautiful and the layout of the resort was easy to remember !

Stayed in September 2024

Prices for spa were a little too high.

Good activities throughout the day. The food in all the restaurants were excellent.

Stayed in September 2024

I love everything

Wow, I liked everything. Hospitality, customer service, cleanliness, they go above andbeyond to exceed your expectations..

Stayed in August 2024