Reviews of Hotel Santiago, Curio Collection By Hilton 4 stars
Ave. Juan Pablo Duarte esq. Ave. Salvador Estrella, 51000 Santiago de los Caballeros, Dominican Republic
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything
All Good.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff is friendly and makes you feel welcome right away.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEveryone was so helpful and inviting. The staff made my family feel at home. Truly, it was a home, a way from home. We booked a week's stay, and because of a slight change in plans, we added another 4 nights without even thinking about it. It was truly a great find...
There was a particular situation involving a female housekeeper(I forgot to get her name) which was asked for a simple task, and because she was so lazy and came with a rude attitude, I had to contact the front desk, which resulted in her manager having to get involved. He was totally the opposite of her, and this whole situation was resolved within minutes. She tried to blame it on miscommunication because my spanish is not that great, but my wife is Dominicana, fluent in spanish. The housekeeper understood fully but refused to cooperate. Personally, I don't think she belongs there because she ruined a perfect 10/10 for this review.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast was okay.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery nice
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location and rooms are perfect and staff at the front desk and entrance are extremely friendly.
The attention at breakfast was really bad, everyone around us was also very annoyed. They would not clean up tables, would not reset the tables, everyone had to ask a couple of times to be served coffee, they forgot the orders, nobody seemed to feel approachable, overall felt really chaotic and did not meet our expectation.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThis is a beautiful hotel. I was pleasantly surprised to find the nice mall next store.
There was nothing I didn't like. It was an awesome place to stay.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBreakfats was great. can not complained
We arrived in Santiago by car. Valet parking at the hotel was fine upon arrival, HOWEVER, retrieving your vehicle is an absolute nightmare. Given the volume of traffic this hotel generates, it's clear that more staff are urgently needed for valet service. My recommendation to all future guests: arrive on foot, take an Uber, taxi, motorcycle, moped, rollerblades—anything that helps you avoid dealing with the valet parking service. It's unfortunate that such a beautiful hotel in a prime location is held back by such poor valet service. This aspect definitely needs to be rethought and improved.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation, convenience, customer service as well as the room and every area was just beautiful and clean
Everything was great
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewExcellent
Definitely I come back