The elevator

Restaurants drinks activities

Stayed in August 2025

When I first entered my room I saw the mini bar liquor bottles were half empty.

I pretty much enjoyed the whole experience

Stayed in August 2025

The bugs were crazy and the septic smell was awful.

It was a lot of great restaurants. The staff was phenomenal. They were so welcoming and friendly.

Stayed in August 2025

Not much close by, stores etc

Pools, pool bar, beach access

Stayed in August 2025

The snack bar was unsanitary

The food in the Mangu restaurant was amazing we stayed on the left side more quiet but better food at the buffet on that side

Stayed in August 2025

One electrical outlet of a night table didn’t work. The TV didn’t work. We asked for an extra blanket, and required a third request for it to be fulfilled

Excellent food

Stayed in August 2025

Some employees

Food ,location,drink ,clean are excellent But some employees of the hotel are not kind people ,that’s normal in Dominican people,is not the first time I go to punta cana and always the same ,they need to learn from Cancun hotel employees .are very kind always

Stayed in August 2025

The food was horrible at each of the restaurants. The beach had too much seaweed and I couldn’t enjoyed it. I was forced to stay at the pool area. First time ever experiencing this in any resort.

Cleanliness and how nice all the staff were. I loved seeing the Adults enjoying themselves and the elders as well. I loved that it was separate area’s to pool party vs being away from the party.

Stayed in August 2025

NO AC! Why there was 0 to none ac around the property? Only god might knows…. Ac only at food venues and rooms. Only 2 ( very old ) elevators- and none near my room- it’s not funny when it’s 35c out there and you need to take the stairs… Pacha bar / club is way to small for the amount of people Going there and no ac I only was able find 1 towels collection / drop off location

Easy beach access , venues options. WiFi was great. Even during busy hours never felt fully booked which I found it great.

Stayed in August 2025

1) The lack of a pizza and hamburger grill(freshly cooked) bar at night in the Lobby/Sports Bar area is a negative. 2) The music being played in the club should be the also on the speakers in the Sports Bar. 3) It took until our last day for the music mixes at the party pool and in the night club to become more of a party mix vs just using a google play channel and playing "whole songs" rather than a beat mix.

The buffets are very consistant. There is a good variety of foods and the food is fresh throughout the day.

Stayed in July 2025

I’m sorry they make too much money for the things they can fix the food can be soo much better as well as better choices The rooms can be soo much better was dirty in the bathroom ,Alil mold with a little smell better room accommodations

Nice resort no kids was the best part

Stayed in June 2025

food was terrible

pools, staff

Stayed in June 2025

The resort provided entertainment that very loud until 11pm-12am. It was very difficult to get sleep. Also, the fire alarm went off four of our five days. Mostly in the middle of the night.

The resort staff were friendly and helpful! The property was clean and well taken care of.

Stayed in July 2025

Some staff members were scarily angry to guests. Our whole party also got food poisoning from the buffet.

This resort is great if you’re young & want to party. Great beach, incredible parties & always something to do! The food is average, and the alcohol is great! The jerk chicken at the beach is 10/10.

Stayed in June 2025

What I didn’t like about the hotel was the strong smell of dampness and mold in the elevator areas and the rooms. This is not a cleanliness issue it’s a structural maintenance problem, and the odor is overwhelming. I avoided using the elevator and took the stairs instead. However, in the room, the only option was to open the balcony door. The smell was so strong that even the clothes I had hanging in the closet which I never used ended up smelling and had to be washed once I got home. The same thing happened with my cosmetic bags. Because of this, I don’t believe it’s safe to stay here if you have any respiratory issues. I sincerely hope the hotel invests in resolving this, as it can pose a serious health risk to both guests and staff.

I really enjoyed the hotel’s location and the quality of the food. There were daily activities available, which made the stay more enjoyable. The beds were comfortable and allowed for a good rest.

Stayed in June 2025

I like the pools.

Stayed in June 2025

The plugs for charging phones

Food Drinks Pools

Stayed in May 2025

The room was decent. AC wasn’t great. Cockroaches in room. Only one of 4 treadmills worked at gym. Gym had no towels or water. Bed was hard.

The beach was beautiful. There were plenty of seats at the beach and pool. The staff was wonderful, everyone was very nice. The jerk chicken was great.

Stayed in May 2025

There were some leaking issues in the room last day and the wifi very slow

Great and very kind and attentive staff. Food was good and love the buffet all included as well drinks. Room was clean every day as well. Pools were excellent and bars and club amazing

Stayed in April 2025

Outdated rooms Dirty and stinky elevators Dirty plates n cups in dining halls Bring bug spray you will get bit up !

The pool parties

Stayed in May 2025

The air conditioning in the room wasn’t working, which made sleeping a bit uncomfortable at times. Cleanliness was average—not spotless but not unacceptable either. The music around the resort wasn’t really to my taste. It felt repetitive and not as vibrant as you'd expect at an adults-only resort, though this is clearly subjective.

The food exceeded expectations, especially the jerk chicken, which was hands down the standout dish—authentic and flavourful. The staff were incredibly friendly and attentive, especially in the restaurants, where service consistently felt warm and welcoming. Drinks were solid, with a good variety and generous pours. The gym, while basic and equipped with older machines, was still functional enough to get a decent workout in. Just note that only two of the four treadmills were working during our stay.

Stayed in May 2025

The late night food looked nasty 🤮 I didn’t eat it. Drinks were watered down.

The resort was beautiful. Steakhouse food was amazing. Beach was beautiful.

Stayed in April 2025

The AC in the rooms seem to be an issue I had my room changed and it still wasn't as it should be

I like the resort was always busy with activities, alcohol and food was constantly flowing

Stayed in May 2025

Room keys kept disconnecting ... room was a bit warm. Check in was Long

Food was great with a wide variety

Stayed in May 2025