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Reviews of RIG Colonial Experience 3 stars

118 Calle Espaillat, Colonial Zone, 10210 Santo Domingo, Dominican Republic

#38 of 86 hotels in Santo Domingo

Guests' Choice

Review score

Based on 115 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The only small downside was that the internet in our room didn’t always work, but overall we had a pleasant stay.

    Everything was clean and well maintained. It’s a quiet place, perfect for relaxing.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Couple
    • Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The stairs

    Staff was cordial and helpful

    Stayed in August 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    WiFi was spotty.

    Location made it easy to get around. Room was nice and clean. Rooftop pool was relaxing.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The internet connection was very bad

    Very clean and very friendly staff

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    The staff was great and also the food

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The internet sometimes didn’t work

    It was nice. Staff also spoke some English which was helpful

    Stayed in July 2025

  • Reviewed: 20 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool was not working

    Room, rooftop

    Stayed in June 2025

  • Reviewed: 31 May 2025

    9.0
    The experience in RIG Hotel for 2 nights was amazing
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Attention was good very clean location very accessible room was extremely clean ❤️neighborhood so quiet and friendly peoples around there.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    A small roach was found in the room

    Friendly and helpful staff

    Stayed in May 2025

  • Reviewed: 21 May 2025

    7.0
    Ok just for a couple of nights but could be better
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The design is a bit weird in general, rooms have windows overlooking the hall only, the bathroom was very uncomfortable as it has only a manual shower with a holder that was broken so it's quite hard to shower. We didn't have our room cleaned or towels replaced despite being there 2 nights.

    It's a convenient location, very clean, good enough for the price but nothing fancy at all. Staff was quite friendly, breakfast is simple but okay

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    It was great. I would love to come back
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The people who cleaned and served us breakfast weren’t that nice… They looked at us a bit weirdly.

    Its location and that people in the lobby was really nice and always there for help in case it was needed

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    Was good 👍🏼
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The internet was very bad, and television could turn on. Other I don't like was put a paper tell us information about check out. Also less paper toilet, the communication with the recepcion from room, and the hot water was not working properly.

    It's was good breakfast, but I don't like to ask for water, it's better if you put, where anyone can take. Put more variety of food, Natural juice and a medium portion, not so little about food.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    9.0
    Great hotel. Would book it again if we come back.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel. The room was functional and very clean. The staff super friendly and helpful. We didn’t use the pool on the top floor, but we saw it and it looked amazing. The breakfast in the roof terrace was also quite special because of the view and also because we loved the fresh fruit and local products (vegetable puree and cakes and bread).

    Stayed in April 2025

  • Reviewed: 11 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Buenas attention peroxide la ducha establishment rota y poca Agua caliente

    Stayed in April 2025

  • Reviewed: 5 April 2025

    9.0
    Nice place
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Gracias

    Stayed in March 2025

  • Reviewed: 4 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Small hotel in an unspectacular street in the Zona Colonial of Santo Domingo. Simple room. Breakfast nothing special. What they claim to be a swimming pool is in fact no more than a large tub. Staff is friendly but speaks little or no English. OK if you are not expecting something special.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    Very good overall, breakfast needs slight improvements
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Not many negative points. Bathroom was slightly dark with just one light in the middle. While the breakfast was good, it could be served better. Everything was covered with the plastic wrap which served no purpose, because once it gets tangled, noone can put it back anymore. They would only make waffles if you asked for them which felt like a burdain. There could be more plates available, coffe jug could be larger, more fruit could be pre-cut etc. In general it was still OK, but could be better with slightly more effort.

    Very modern, nice looking, comfortable bed, air conditioning. Great for the price. We asked staff where we could park, and they suggested a small parking lot available very close to the hotel for about 10$ per night. I would not suggest to leave the car on the street. Good breakfast. They had fruits, croissants, cake, toast, coffee, juice etc. You could even ask for fresh waffles.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 3 nights

    nothing

    Breakfast and beds were very good

    Stayed in February 2025

  • Reviewed: 15 February 2025

    7.0
    One room was ok one was not.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room the other couple stayed in had electrical problems, the air conditioner leaked, and the wifi, fan, and AC didn’t work.

    Close to colonial section, clean, friendly, ok value.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    9.0
    Great stop in Santo Domingo !
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Great location close to the city center and the walk by the ocean, very nice and helpful staff, nice rooftop, breakfast... 100% would come back there for a stop in Santo Domingo.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Good small hotel

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and comfortable

    Stayed in January 2025

  • Reviewed: 12 January 2025

    7.0
    Confortable
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noise of a water pump. Breakfast buffet is not well maintained.

    Beds and linen. Sparkling clean

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Good value for the money and place
    • Leisure trip
    • Solo traveller
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No elevator but the stuff was friendly to help me so was all good.

    The room was very large, clean with wireless phone chargers and clima control. Walk-in shower and bathroom with soap were added value, though in Europe is standard. Well situated close to Ciudad Colonial, is easy to reach.

    Stayed in December 2024

Showing 1 – 25

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