Reviews of Probar Suites Punta Cana

The space itself was great. The bed was comfortable, shower was good, TV was great. Small restaurant on site. Close to downtown area of Punta Cana. Full kitchen. Super cute apartment. Large windows, plenty of sunlight. Nice pool on site too.

Super difficult to find! To find it with a taxi or Uber, you have to put in "Hotel Faranda", it's like a apartment inside of the hotel. The bed is located up a step, which looks great, but practically getting going to the bathroom at night can be dangerous! Needs some lights or something on the step.

Overall, good layout, close to downtown, easy get out to main av. The staff was very friendly and courteous, attentive to requests. Special thanks to Raul for his excellent service attitude.

complicated to find the property.

The breakfast was surprisingly good. The coffee seemed a bit off, but otherwise, the rest of the breakfast was very enjoyable.

The first room I was given, the fancy electronic entry system did not work. When they eventually got it to work, the AC in the room did not work. It took forever for them to try to fix it to no avail and ultimately I was given another room, where the AC worked a bit better but not much. Still sweated during the night even though it was set to coldest option. In the 2nd room, the TV did not work. Again took ages to fix this, but eventually they did. It took so long to resolve these issues, that it was too late to go out to have dinner, so only option was to dine in their restaurant. I ordered the fillet mignon which is the priciest item on their menu and was served a teeny tiny piece of meat. The waiter served this to me saying the chef apologised and would not charge me the full price, but they should have told me before serving in case I wanted to chose an alternative dish, which I would have done, had I known. Instead, I was left with no choice really other than to have what was put in front of me. In the end, they did very little to make up for all the inconveniences. I don't blame this on the staff as it seemed it was a very young and inexperienced team with no managers around. So they didn't really have the knowledge, or experience and probably not the authority to offer any kind good will gesture like a free meal, or voucher for a free stay. All they did was offer me a free dessert, which I did not really want, but accepted nonetheless.

Everything was comfortable

Not many dishes and pans to cook Outside rear door was difficult to close

Jade was a great host, and the apartment was beautiful.The staff were so kind and caring. Will recommend it to everyone to stay here. I'm definitely coming back.

Only missed a microwave in the apartment.

- super modern, spacious en tasteful designed suites. New hotel. Very comfortabel. - nice pool area and enough beds and chairs - breakfast included and it’s tasty and fresh and there are several choices - the owner is very kind and helped me right away with everything I needed, the staff as well - 24-hours security - every suite has its own washing machine and dryer. Very handy! Location: alongside the highway. Uber is needed to cross the highway to the other side to go to the downtown. For me this wasn’t a problem since the down town of Punta Cana is basically nothing and there is so much noise from a club that one shouldn’t even want to be on the other side of the highway but that’s personal.

A few things that could improve the comfort even more: - in the future an actual reception would be nice if possible. Now everything is handled by the restaurant staff and they try their best but one can see that it’s a bit too much. It can get hectic sometimes. - the rooms are not cleaned daily. As it’s a suite and people may prepare food and garbage piles up, it would be nice to have daily cleaning service. - housekeeping staff should pay more attention to details. Upon check-in there were no water bottles, no pool towels, no towel for the bathroom floor. - big mocks for coffee and tea

Our host and the entire Probar family was amazing. The entire crew at the restaurant. Eddie, Yamelin, Jade fantastico..

Everything was perfect.