You are not able to experience the whole resort. We had a suite yet not only had to maneuver around the pool right below our balcony but could not go by certain areas reserved for owners only. That was uncomfortable.

Beautiful property with friendly staff

Stayed in August 2025

Buffet Food was not up to par. Dinner buffet very minimum and many dishes was cold and very limited choices. Lunch was the same, Breakfast buffet food was cold as well. To insure that you have a hot breakfast you should ask them to cook you an omelet. I would say avoid the buffet at all cost. I've only enjoyed my meal once i ate at Flora's. At floras the food was cooked to order, hot and very delicious.

Room very clean and comfortable. Multiple pools, Great staff.

Stayed in May 2025

Clean. Fun

Was pretty good

Stayed in July 2025

Nice property but they need more activities and would be nice if they had more for solo travelers. Restaurants could be open to first come first serve. Staff need to be less concerned with tipping as this makes you feel uncomfortable and less likely to interact with staff. Provide service and you will be tipped do not stalk customers.

Nice property with many food options. Music provides a nice atmosphere at night. Easy access to the beach and food close by for a quick bite and drink.

Stayed in July 2025

The food Not many vegan options

The location

Stayed in May 2025

The pushy staff. You get assigned a concierge who tries to sell you on excursions and other things. Other staff walk around while you’re relaxing to upsell you. The restaurant staff give only satisfactory service at best, which really takes away from the excitement of going to dinner.

Amazing. Palma Real is absolutely beautiful. Almost over the top.

Stayed in April 2025

Pit outdated

Facilities , restaurants

Stayed in February 2025

food were really bad

overall everything

Stayed in March 2025

Very difficult to get reservations at the restaurants. The food on the buffet very average and sometimes not edible. Hard to get anything above and beyond service wise. I couldn’t get my safe open in my room and no one ever came to help me. The TV didn’t work. The mattresses are very hard.

Beautiful pools, beach, beaches, grounds, facilities, and rooms. Everything is clean and comfortable.

Stayed in March 2025

There used to be a show years ago and that has disappeared. The daily activities are not what I have encountered in the past. The animation staff need more interaction with the guests.

It is a lovely hotel.

Stayed in March 2025

HOTEL GAVE US WRONG ROOM 1ST NIGHT BECASUE OF OVERBOOKING, SO I LOST HALF OF NEXT DAY WITH CHANGING ROOM , THERE ARE MOSQUITOS AND SMALL SAND FLIES EVEN IN MARCH

VERY NICE BEAH

Stayed in March 2025

The food could have been better my wife didn't really like the taste of the food as it was too simple.

The place is lovely the beaches were beautiful the staff was friendly and very accommodating. It is a magnificent hotel.

Stayed in January 2025

Staff in restaurant is not kind, service is bad... Atmosphere is strange at resort.

Suita is was nice furnished

Stayed in December 2024

Dont allow smoking in buildings or outdoor spaces. Speed up check in process. I missed more activities toward the beach (music events, bar by the beach, ability to borrow paddle boards, rackets or beach entertainment stuff). Things that other hotels offer at Bavaro beach Swimming pool is awesome but needs inside renovations, specially jacuzzi areas which were not working

Great resort, good environment, not crowded, amazing food and dinning options. Personal is really friendly and it is ideal for family vacation

Stayed in November 2024

The food was not good.

The room was very comfortable and with a lot of space.

Stayed in September 2024

Availability of restaurants reservations

Vey good

Stayed in June 2024

tried to sell me to buy melia membership starting at $16,000 after knowing I was extorted at the nearby hospital Hospiten, paying $1,500 for basic wellness check. Food was generic - needed some authentic Dominican flavor

Pool/Beach pool bars

Stayed in April 2024

Upon arrival, the room was dirty, I had to request to have it clean. We were very disappointed. The food wasn’t the best, most of the workers seemed like they are upset, hospitality needs improvement.,

Ocean view and the worker that works on the beach they were attentive.

Stayed in March 2024

The food is below average, overall. The buffet food was mostly good. Room service orders are not consistent (and not many options, anyway).

The property and rooms are beautiful and well maintained (including the beach)

Stayed in January 2024

- the room service is non existent, you call for anything at all, it will never come. It’s that slow - they run out of the towels at the pool also - the alacarte restaurants have the same things on the menu as the buffet so it’s better to just eat the buffet everytime as you’ll get so much more - they cannot take care of dietary restrictions, twice I was served drinks with alcohol inspite of very clearly asking them to be without alcohol. And when I asked my server , they kept insisting that it’s without alcohol (even when I’d taken a sip and realised it isn’t) I had to ask them to taste it to believe me

The location, rooms, and the pool in the adult only zone were really good. The staff is very friendly and helpful. The buffet at the ‘lunchbox” restaurant is nice. Activities are also nice

Stayed in January 2024

Great hotel I like it the only problem too much stairs

Stayed in August 2023

Food mediocre and oftentimes did not match menu Too much separation by what level you pay in at Needed to make reservations early AM to get restaurant you wanted High pressure membership drive

beautiful setting Dominicans are wonderful

Stayed in April 2023

Room/customer service is extremely slow. you can ask about something and didn’t even get it after few days! Until you go to the reception and insist something to be done while you’re awaiting..

Room is clean and very nice! stuff is friendly! Restaurants and food varieties is good.

Stayed in February 2023

The taste of the food was ok, not outstanding. Few restaurants option.

Facilities, staff, relax, breakfast was really good and complete. Exclusive section. I really love the wrist bracelet to open the rooms. I still have it.... super chic way to avoid room cards.

Stayed in July 2025