You guys just need to focus on the food.

Everything, less the food.

Stayed in August 2025

Nothing everything was perfect

I love the water park for my kids

Stayed in July 2025

Food could have been better

The room was beautiful looks better in person than the picture

Stayed in June 2025

In order to get to the beach, you do have to take a 24 hour golf cart. There’s one big pool and one that wraps around the resort. When we got there the day of our reservation to try and make a dinner reservation, everything was booked the day that we needed it. And they only offered one selection. There was a line at 9 AM to start reservations for the next day, which I think is not very efficient. Meanwhile one of the restaurants was not busy whatsoever. Maybe had like a few people sitting there.

The property is overall very beautiful. Rooms are spacious and very much up-to-date. Our room came with the balcony and tub. The staff were overall really nice. Very secure hotel with security personnel at the very front gate.

Stayed in April 2025

Wish the cart service to and from the beach were a little more frequent,since our room was pretty far,but that’s really it.

Excellent service,food was amazing and beautiful property in every way. Very happy with all the amenities and our stay! Highly recommend it if you want to relax and enjoy the Dominican Republic for a little getaway.

Stayed in April 2025

Kids kept pooping in the main pool, one day was 3x, our last day , so we couldn't enjoy the pool like we wanted.

Beautiful facilities, great staff, spaniah food very good, other cuisines ok.

Stayed in April 2025

The service is slow, good but too slow...

Food was a nice surprise for an all inclusive.

Stayed in April 2025

The food is not impressive; the Origen Buffet has a low variety. On the last day, the maid practically kicked us out of the room — she waited at the door until we finished, even though we were still within the allowed check-out time.

Stayed in April 2025

It is not beachfront, 5 min ride to the beach.

It’s very luxurious and the room was amazing.

Stayed in March 2025

Not a beach front. But it’s only about a 10 min walk or 2 min ride on the golf carts- they run back n forth every 15 mins.

Everything! The staff was incredible, the food amazing, it was clean and very comfortable.

Stayed in March 2025

Property was very clean, although a little worn in places. Maybe not obvious but lots of cracked plaster, grout on tiles, door wouldn’t close to our room, bird poop on our balcony, I don’t think there’s a single straight outlet box in the entire facility, they all seem to be crooked. It just doesn’t seem that the construction ethic down there pays much attention to detail. We got massages which were good but not great and they were horribly overpriced, almost $200 for 50 minutes. The one thing that I really just did not like was that you’re getting hustled from almost a minute you’re there. You get towels and the towel guy he wants you to buy excursions so he gets a commission. We went to the beach, and it was just loaded with hustlers. Guys walking around with parrots, iguanas that they would let you take a picture of and then they would charge you 40 bucks. Guys selling garbage trinkets.I don’t know why they let that go on. It really distracts from the classy experience otherwise. also, as we were researching this, it said that transportation to and from the airport was included. We got to the airport and there was no sign of anybody from our resort so we had to pay 40 bucks to get driven there and the day we left we found out that shuttle service was not included. It was $35 for two, 40 for a family of four, and just for your informati Property was very clean, although a little worn in places. Maybe not obvious but lots of cracked plaster, grout on tiles, door wouldn’t close to our room, bird poop on our balcony. on when I priced Uber it was only $20. Outside of the resort, at least this part of the Dominican Republic is not all that. It didn’t seem dangerous. It was just kind of shabby

Overall, very impressed. My first all inclusive and basically second Caribbean island trip out of over 40 overseas trips in my lifetime. Food was plentiful, and I thought overall it was pretty good. It wasn’t magnificent, there were outstanding dishes and there were OK dishes and everything in between. That was at Origen, the daily buffet. Wait service was pretty good. Everything was included at most of the restaurants, including top shelf liquors, no restrictions. I have not seen that on any other cruise or all inclusive. There were maybe a half dozen other restaurants. Be aware that it was difficult to get reservations with without a concierge’s package, which is another 700 bucks. We ate at the steakhouse, which was surprisingly tasty, prime cuts do cost additional. But New York steak was included, and although it was not magnificent, it was very tasty and done properly. The Asian place was a standard hibachi, just like any chain, you’ve ever been to and was perfectly fine and a lot of fun for the family. The big surprise was Machu, which was a Peruvian restaurant which apparently features some type of South American Japanese fusion. I have had ceviche before and did not like it. However, the stuff here it was terrific across the board, tasty and well done. Tons of food were brought out, all part of the deal with plentiful liquor and desserts. We went with our children who got the concierge option and we just tagged along. You may not be able to do that easily, but it worked with us. we were very liberal with tips, we recommend bringing about 100 bucks in one dollar bills and 100 in fives. Pool was immaculate. Every night there was some sort of entertainment and it was first rate. One night was Dominican Republic Day and they had an enormous outdoor buffet featuring local foods, which was terrific.. there are all sorts of fun things to keep you occupied, be aware that summer only available to the concierge service or the circle option.

Stayed in March 2025

The app didn’t always work. Hard to get reservations for restaurants.

Friendly staff. Clean. Plenty of activities. Good food. Swim Up room was amazing.

Stayed in January 2025

The food was good

Stayed in January 2025

The flooring of the hotel is marble-like, very dangerous and slippery, especially for elders and kids. I counted 7 slip and falls due to poor safety practices in rainy days, 2 of them were mine, i reproted to my concierge Ricardo of these, honestly nothing they cant do at any moment, keeping people drying out while raining and after that will never be a solution.. it would not cost a significant amount of money to put anti slippery surfaces on top of what they have , will not destroy the aesthetics of hotel Rubber outsoles does not work for s... in these surfaces all over the hotel. The food was not bad, but not diverse, you cant eat the same stuff for 5 consecutive days, we are paying for a 5 start hotel not a 3 star. overall a 3.5/5 stay. the worst part is that beach is not even close to location as shown in your pictures, its a mile or more away

installations are clean, modern, bars are well stocked with decent options, staff excellent, responsive and attentive to every need.

Stayed in December 2024

Food was horrible … cleaning not the best

Kids aquatic park and the outdoor patio with spa

Stayed in November 2024

Everything was perfect!!!! Customer service, room service, transportation.

Stayed in November 2024

Some pools need better maintenance.

The staff was very friendly and amigable!

Stayed in August 2024

Everything was exquisite

Stayed in August 2024

Everything was perfect

Stayed in August 2024

Shower head was leaking from screw on top and the water was not coming completely out of every water hole, there was a tile in the shower on the top that was coming loose from the wall. Cleaning crew was not that good did not sweep and mop all the floors in the room, and did not wipe of all surfaces. Barely changed the pillow cases and bed spreads for our stay, house keeping did not restock the personal supply after they were used up, but the water, drinks and snacks were stock everyday enough for the entire family. Most of the food is lukewarm or room temperature, the side dishes at the restaurants were lukewarm as well. We also had to use a translator a lot doing our stay.

Most of all the staff is wonderful very pleasant and helpful, little English spoken. The Paradesus Grand Cana Resort is so beautiful you're not going to want to leave. Me and my family was dreading leaving the resort, the weather could not have been any better. The room/apartments are really nice, the beds are comfortable, the hot tub is a great extra addition to each room, the pool wraps around the entire property so you can use the pools right in front of your room or go to the big pools or jacuzzi /hot tubs on the property, my 14 year old son enjoyed the pool so much he almost didn't make it to the waterpark. The decor is absolutely beautiful throughout the property. The beach was great, no matter what part of the resort you are in you will enjoy it, they make sure staff accommodating you in every part of the resort. There's something to do everyday the different themed shows were very entertaining. Me and my husband won $20 at the casino. The other adjacent property were just as beautiful. We visited Tori Restaurant Tuesday it was along the lines of Japanese food it was good. Ka'rnica Restaurant Wednesday & Thursday was Steakhouse it also was delicious. Friday Teppanyaki Restaurant was Hibachi and it was very delicious as well. Saturday Machu Restaurant. Be sure to have a translator on your phone for important info like allergies and important conversations. If you don't make reservations at the restaurants the buffet has many options to choose from everyday. So many drinks liquor and wine to choose from that you're not going to know what to choose, drinks all day every day there's also virgin drinks for none drinkers. We will definitely visit again. Our Concierre, Mr. Ricky was so awesome. He attended to us the whole time that we were there.

Stayed in June 2024

good

Stayed in March 2024

Great atmosphere! Staff was very friendly and you have your own concierge at your finger tips for all your questions / needs.

Stayed in February 2024

Location was great & food was amazing! And the rooms were beautiful! Very spacious & up to date. Easy access to the beach with a 5 minute shuttle ride to the beach.

Stayed in February 2024

Food, drink and facilyty

Stayed in January 2024