Reviews of Dreams Onyx Resort & Spa - All Inclusive 5 stars
Playas Uvero Alto km 275, Uvero Alto, 23301 Punta Cana, Dominican Republic
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewKids water park and arcade
Distance to the theater and lobby from the dining and hotel rooms. No beach access due to sargassum.
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Greetings,
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our o… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewEverything
Nothing
Dear guest, Thank you for staying with us and for your lovely review. We love to know that you had an amazing time, and that we could exceed your expectations. It is good to know that you enjoyed your vacation with us, and that we could exceed your expectations with our facilities, food and our friendly service. We look forward to welcoming you back anytime. Sunny regards,
Dear guest, Thank you for staying with us and for your lovely review. We love to know that you had an amazing time, and that we could exceed your expectations. It is good to know that you enjoyed your vacation with us, and that we could ex… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewFood, the stuff was very helpful, Everything was wonderful
I wish they would offer pick up and drop off from the airport
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Greetings,
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our o… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 March 2025 · Stayed in January 2025
Verified reviewEverything!
That I have to leave!
Dear guest, Thank you for staying with us and for your lovely review. We love to know that you had an amazing time, and that we could exceed your expectations. It is good to know that you enjoyed your vacation with us, and that we could exceed your expectations with our facilities, food and our friendly service. We look forward to welcoming you back anytime. Sunny regards,
Dear guest, Thank you for staying with us and for your lovely review. We love to know that you had an amazing time, and that we could exceed your expectations. It is good to know that you enjoyed your vacation with us, and that we could ex… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in December 2024
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewThe beach is gorgeous with nice waves. If you are coming from the Midwest, the waves may seem rough, but they rarely reach the intensity of Atlantic beaches of say New Jersey or Long Island. The buffet is as good as any in the Caribbean. In particular, the bakery produces an impressive range of goods including whole grain breads, pizza doughs and pastries. My favorite aspect of the buffet was the house cured sushi grade salmon served at breakfast and dinner. The French restaurant is excellent; the Mediterranean is terrible and the rest are mediocre and no match for the buffet—as is typical of all-inclusive resorts. The family accommodations are odd—the triple suites have two beds and no separation between the spaces. The kids club has great facilities but limited activity options. It is closed during lunch and dinner hours which means that the adults can never have a quiet meal by themselves. The staff are very nice, but the activity options are beyond limited—my daughter made 3 bracelets in 6 days and by the 3rd time they were running out of beads. The teen zone is hidden in the kids club and is set up to facilitate solo video game play rather than social interaction. The water park is an afterthought: 2 black enclosed slides and two open white slides one of which was closed over the whole Christmas week.
The two disadvantages of the Uvero Alto beach versus Bavaro are the longer trek from the airport and beach pollution from both the resorts and what washes up from elsewhere. A half an hour walk in either direction from Dreams Onyx can easily fill a side able trash bag. It does not help that the resorts allow glassware on the beach which inevitably end up as sand toys at best. The use of room keys instead of resort bracelets has pluses and minutes. On the plus side, this makes status distinctions meaningless—anyone can use the Preferred Club facilities without any issues. On the minus side, you have to carry a room key everywhere. If you are trying to get away from electronics, this is not the resort for you. There are giant screens in the water park and in the lobby and the restaurant menus require QR codes.
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Greetings,
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our o… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewBeach and pools were good
Food was not very good. Staff too too motivated. Check in was not well handled by the staff
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Greetings,
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our o… Show more
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReviewed: 20 November 2024 · Stayed in August 2024
Verified reviewThe resort had fantastic views and alot of daily entertainment. The all-inclusive drinks had a large variety which included popular spirt brands and cocktails. The gym was awesome, as it was centrally located and had all expected equipment. Staff were attentive and friendly when required. Our room was comfortable, and great sizeable shower. The onsite coffee shop was great. Attended for a wedding on the beach, which was awesome, even when we had pouring rain!
I was very disappointed with the quality of the resort restaurants. The setting and decor of the resultants were fantastic, however each restaurant had a very limited menu. Once food was ordered, it immediately arrived which questioned how fresh it was. The taste was bland. Not what I would expect for a 5*. Our room was directly opposite the aqua park and entertainment which was very noisy. We were offered an upgrade to the adults only area, but of course at a large cost. I would not be rushing back to Dominican Republic anytime soon, and if I do, I'll certainly be doing more research.
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Greetings,
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our o… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewRooms are big, bed was comfortable, food was good and many options at the buffet. Pools were nice
Can hear everything outside the room while you’re in your room, thin walls maybe. Need some GF and dairy free options at the buffet if possible
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Greetings,
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our o… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewCleaning
Dear Guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service. Regards,
Dear Guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with … Show more