Distance to the theater and lobby from the dining and hotel rooms. No beach access due to sargassum.

Kids water park and arcade

Stayed in July 2025

Nothing

Everything

Stayed in May 2025

I wish they would offer pick up and drop off from the airport

Food, the stuff was very helpful, Everything was wonderful

Stayed in May 2025

That I have to leave!

Everything!

Stayed in January 2025

The two disadvantages of the Uvero Alto beach versus Bavaro are the longer trek from the airport and beach pollution from both the resorts and what washes up from elsewhere. A half an hour walk in either direction from Dreams Onyx can easily fill a side able trash bag. It does not help that the resorts allow glassware on the beach which inevitably end up as sand toys at best. The use of room keys instead of resort bracelets has pluses and minutes. On the plus side, this makes status distinctions meaningless—anyone can use the Preferred Club facilities without any issues. On the minus side, you have to carry a room key everywhere. If you are trying to get away from electronics, this is not the resort for you. There are giant screens in the water park and in the lobby and the restaurant menus require QR codes.

The beach is gorgeous with nice waves. If you are coming from the Midwest, the waves may seem rough, but they rarely reach the intensity of Atlantic beaches of say New Jersey or Long Island. The buffet is as good as any in the Caribbean. In particular, the bakery produces an impressive range of goods including whole grain breads, pizza doughs and pastries. My favorite aspect of the buffet was the house cured sushi grade salmon served at breakfast and dinner. The French restaurant is excellent; the Mediterranean is terrible and the rest are mediocre and no match for the buffet—as is typical of all-inclusive resorts. The family accommodations are odd—the triple suites have two beds and no separation between the spaces. The kids club has great facilities but limited activity options. It is closed during lunch and dinner hours which means that the adults can never have a quiet meal by themselves. The staff are very nice, but the activity options are beyond limited—my daughter made 3 bracelets in 6 days and by the 3rd time they were running out of beads. The teen zone is hidden in the kids club and is set up to facilitate solo video game play rather than social interaction. The water park is an afterthought: 2 black enclosed slides and two open white slides one of which was closed over the whole Christmas week.

Stayed in December 2024

Can hear everything outside the room while you’re in your room, thin walls maybe. Need some GF and dairy free options at the buffet if possible

Rooms are big, bed was comfortable, food was good and many options at the buffet. Pools were nice

Stayed in November 2024

Walking up and diwn the stairs to my room as the elevator was broken my entire stay. I fell twice on the stairway.

Breakfast and the location was great. Spa treatment was excellent. Entertainment was great.

Stayed in November 2024

Nothing! It was the perfect stay!

Everything! Everyone is so friendly!

Stayed in October 2024

Everything is great! I highly recommend the preferred club. I had an awesome time.

Stayed in October 2024

Nothing

Friendly staff and excellent service

Stayed in October 2024

Checking in was a hassle. It took over 2 hours to get me checked in

The staff members were pleasant

Stayed in September 2024

Food, was not as googd as the place

The place in general

Stayed in September 2024

Nothing

Lots of walking and areas to see

Stayed in August 2024

The food was great, a variety of options. Wait staff was so pleasant and met all my needs. The concierge was excellent provided me with event updates, reserved dinner for us when asked and checked in frequently to see if there was anything he could do for us. All the staff was exceptional I couldn’t be more pleased. And will be back again!

Stayed in July 2024

Honestly the hotel is great alot of children because it is a family resort. If you want to have adult fun you can go to Breathless right next door.

I loved the staff. Junior, Donar, Josefina, Teodoro were amazing. The grounds are beautiful and right next to the beach. Everything is super clean, and you can walk in all the premium restaurants without a reservation. The new buildings are gorgeous and have concierge services included. We had a swim up room and it was nice near the beach. The staff makes the experience unforgettable. They are genuinely kind people and cater to your every needs.

Stayed in June 2024

Our butler Brelin was phenomenal. He was extremely attentive and always there to take care of everything including arranging transportation back to airport.

Stayed in May 2024

The food was like a cruise. The menu didn't change much. It was not the best tasting food

The location was great!. It's about 44 mins from the airport. The premium rooms very spacious.. I definitely go back.

Stayed in May 2024

N/A

The property was amazing. Beautiful view, room was excellent.

Stayed in May 2024

Everything was great!

It was a very beautiful property, the facilities were updated and very clean. There was so much to do and so many options. The staff were amazing, our concierge Breilin was so helpful and incredibly nice. He made the stay so easy for us and even had the room decorated to celebrate us. A few other standout employees were Wilber, Minnie Mouse(Denise), Cappuccino and Roche. They were so entertaining and enthusiastic the whole trip. Wilber gave us so many recommendations for new music and he made every cart trip amazing. The rest of the crew were so great at their job and we truly enjoyed the stay.

Stayed in May 2024

Nothing

The location, the amenities, and food options were excellent. I specifically enjoyed the attentive staff. Our concierge, Javier Valdez, provided us amazing attention and care. He went above and beyond our expectations to make sure our family had a good experience. Will be returning.

Stayed in April 2024

I did travel with some friends who had problems with their rooms unfortunately. It got resolved the next day.

The property was beautiful! We were welcomed by staff. Driven around to the preferred club as I had booked a preferred room. Got a drink. Had snacks. Preferred club was great.

Stayed in April 2024

Great beaches and pools. Breilin (butler/concierge) was fantastic. Booked everything for us and we never waited. He was knowledgeable and super friendly

Stayed in April 2024

The location was very remote off a dark lit road with too many speed bumps that even when driven slowly could cause damage to most cars or scooters. Trucks or large SUVs would do better over those high speed bumps. My family and I didn't enjoy all the tiny ants living around bathroom sink and kitchenette area near coffee machine. I didn't like how dirty the floors were when we first checked into our room. It wasn't until the following days that housekeeping mopped the dirty floors clean. The toilet room door was stained and needed a good scrubbing. Please scrub the doors and floors clean.

I did like the robes, slippers, beverages, bottled water, fruit, chocolates left in the room for us to enjoy. I enjoyed having room service with no additional charge as it was all-inclusive. Lots of activities available near the pools, tons of food options, great latin and american music and beautiful beach to enjoy.

Stayed in April 2024

Booking.com seemed to be the only travel service that doesn't know about the construction next door. We had to move our room. Also, do not book your taxis through Booking.com. Our taxi that was to take us to the PC airport was not licensed to come on the hotel property.

Staff was amazing. Food was the best we've had in DR. Service was exceptional

Stayed in April 2024