Reviews of Dreams Royal Beach Punta Cana - All Inclusive 5 stars
Avenida Alemania S/N El Cortecito Beach, Bavaro, 71450 Punta Cana, Dominican Republic
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt more family friendly
The long walking distances to get to the restaurants. The pool closes off too early.
Dear Sharmilie, We sincerely appreciate you taking the time to share your concerns with us. We understand that family comfort is essential, and we are reviewing the layout of our restaurants to improve accessibility. In addition, your feedback regarding the early pool closure will help us evaluate possible adjustments to our schedule. We look forward to welcoming you again in the future. Best Regards Dreams Royal Beach Punta Cana
Dear Sharmilie, We sincerely appreciate you taking the time to share your concerns with us. We understand that family comfort is essential, and we are reviewing the layout of our restaurants to improve accessibility. In addition, your feed… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAll inclusive and variety of drinks and food each day
The price in the gift shop was to expensive I was mis led my the 200$ credit it was vouchers that had certain things it can be used for a discount on those items or thing they also tricked me into a 2 1/2 tour they said no means no but they kept at it was supposed to be only 90 minutes
Dear Centoria, We appreciate you taking the time to share your comments about your stay at the Hotel Dreams Royal Beach Punta Cana. We are pleased to know that you enjoyed our all-inclusive offer and the variety of culinary options we provide daily. We apologize for any inconvenience you experienced with our 200-dollar credit and regarding the tour. We assure you that we will work to improve our processes and services to prevent these issues from happening again in the future. We appreciate your feedback and look forward to serving you again soon. Best Regards Dreams Royal Beach Punta Cana Team
Dear Centoria, We appreciate you taking the time to share your comments about your stay at the Hotel Dreams Royal Beach Punta Cana. We are pleased to know that you enjoyed our all-inclusive offer and the variety of culinary options we prov… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewDear Timothy, Thank you for taking the time to write a review about your stay in our resort. Your rating brings us great joy and confirms our commitment to delivering exceptional service. We look forward to having the pleasure of hosting you back in the near future. Best Regards Dreams Royal Beach Punta Cana Team
Dear Timothy, Thank you for taking the time to write a review about your stay in our resort. Your rating brings us great joy and confirms our commitment to delivering exceptional service. We look forward to having the pleasure of hostin… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIt was comforting, luxurious feeling and amazing atmosphere. All the amenities and furniture were on point.
The restaurants were too far away from my room.
Dear Alea, We appreciate your comment about your recent stay at Dreams Royal Beach Punta Cana. We are thrilled to know that you had an amazing experience and felt at home during your stay with us. We understand that the distance between the restaurants and your room may have been an inconvenience, but we hope that the luxury and comfort of our facilities made up for this situation. We appreciate your feedback and look forward to welcoming you back soon at our hotel. Best Regards Dreams Royal Beach Punta Cana Team
Dear Alea, We appreciate your comment about your recent stay at Dreams Royal Beach Punta Cana. We are thrilled to know that you had an amazing experience and felt at home during your stay with us. We understand that the distance between t… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe liked how clean the environment is and the friendly staffs... Good food too
I didn't like that i had to walk so so far every day to go for something to eat. Especially if I am relaxing by the front pool.
Dear k.P, gy, We sincerely appreciate your feedback regarding the cleanliness and friendliness of our hotel staff. We are delighted to hear that you enjoyed the food. We regret that the distance to access dining options was inconvenient and will consider your suggestion to enhance our guests’ experience. We look forward to having the pleasure of hosting you back in the near future. Best Regards Dreams Royal Beach Punta Cana Team
Dear k.P, gy, We sincerely appreciate your feedback regarding the cleanliness and friendliness of our hotel staff. We are delighted to hear that you enjoyed the food. We regret that the distance to access dining options was inconvenient a… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel, great variety of food and drinks (all included), awesome facilities, and the staff is very friendly. I want to give special thanks to Manuel (waiter) from the Oceana restaurant and Isaa (bartender) from the Preferred Club Lounge, top-notch service . Notwithstanding there was a lot of sargassum at the beach, which is not the hotel's fault, we had an amazing time at the hotel. We enjoyed the swimming pools, bars, drinks, quality entertainment with shows every day, including adults-only entertainment at night at the Eclipse club. I definitely recommend this resort.
The only thing we didn't like is the Preferred Club Lounge area at the beach. Supposedly that section is for the Preferred Club guests only, but in reality anyone could enter that area and nobody was verifying or asking whether they were Preferred Club guests or not. The worst part is that nobody takes care of you, no waiter approached us to see if we wanted something to drink. We had to walk to the bar located at the "regular-guest" area to get our drinks. The following days, we went to the "regular-guest" area (which by the way, it's nicer than the Preferred Club section) and the same story, no waiters at all. It was very sad to see how other guests left their dirty towels on the beach loungers along with the empty glasses thinking the waiters would pick them up, but no, the waiters never came and the area looked very dirty and messy. We always took the glasses back to the bar and at the end deposited the towels in the basket located at the entrance. Waiters are really missing an opportunity here to earn extra money from the tips and provide a better service.
Dear Carlos, We appreciate your detailed comment about your stay at our Dreams Royal Beach Punta Cana. We are glad to hear that you enjoyed our facilities and the friendly service of our staff. However, we apologize for the inconvenience experienced in the Preferred Club Lounge area on the beach. We will take measures to ensure that this area is exclusive to our Preferred Club guests and that adequate attention and service are provided. We especially appreciate your positive comments about Manuel and Isaa, who make us feel proud of our team. We hope to have the opportunity to welcome you again to our hotel and offer an even more memorable experience. Best Regards E-Concierge
Dear Carlos, We appreciate your detailed comment about your stay at our Dreams Royal Beach Punta Cana. We are glad to hear that you enjoyed our facilities and the friendly service of our staff. However, we apologize for the inconvenience … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe number of activities available for adults and kids, as well the restaurant options, amazing staff. Mayckal, our assigned manager, went above and beyond to ensure we had everything we needed for an amazing stay.
A very minor setback would be the food options at the buffet. While vast, they didn't seem as appetizing, but the other restaurants really make up for this.
Dea OJLXZ, We appreciate your feedback and are thrilled to hear that you enjoyed our staff and atmosphere at the Dreams Royal Beach Punta Cana. We apologize for any inconvenience with our buffet food options, but we are happy that our other restaurants were able to make up for it. We would especially like to thank Mayckal, your assigned manager, for all his effort in ensuring that you had an incredible stay. We look forward to having the opportunity to welcome you back and exceed your expectations. Best Regards Dreams Royal Beach Punta Cana Team
Dea OJLXZ, We appreciate your feedback and are thrilled to hear that you enjoyed our staff and atmosphere at the Dreams Royal Beach Punta Cana. We apologize for any inconvenience with our buffet food options, but we are happy that our othe… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe resort was nice, I like that it wasn’t too crowded.
The employees are not nice and the check in and check out was horrible.
Dear Marisela, We appreciate you sharing your experience at Dreams Royal Beach Punta Cana. We apologize that our employees did not meet your expectations and that the check-in and check-out process was unpleasant. However, I'm glad to hear that you enjoyed the resort and appreciated its tranquility. We are working hard to improve our customer service, and I hope to have the opportunity to provide you with a more satisfying experience in the future. Thank you for your feedback, and I invite you to visit us again soon! Regards Daniel Rodríguez General Manager
Dear Marisela, We appreciate you sharing your experience at Dreams Royal Beach Punta Cana. We apologize that our employees did not meet your expectations and that the check-in and check-out process was unpleasant. However, I'm glad to… Show more
Reviewed: 13 July 2025 · Stayed in May 2025
Verified reviewEasy access to the beach
Food options could’ve been better
Dear Mary Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We are happy to know you enjoyed the easy access to the beach. We regret that our food options did not fully meet your expectations and appreciate your comments, which help us identify areas for improvement. We hope to have the opportunity to welcome you back and provide an even better experience. Best Regards Daniel Rodríguez General Manager
Dear Mary Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We are happy to know you enjoyed the easy access to the beach. We regret that our food options did not… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewService, facilites, food quality
Long lines for some special restaurants
Dear Sandra M, We want to thank you for choosing Dreams Royal Beach Punta Cana for your recent stay in Punta Cana. We are thrilled to know that you enjoyed our food and facilities, and apologize for any issues with long lines at some of our special restaurants. Our goal is always to provide the best possible experience to our guests, and we will work to improve this area. We look forward to welcoming you back soon for another fantastic stay. Best regards Daniel Rodríguez General Manager
Dear Sandra M, We want to thank you for choosing Dreams Royal Beach Punta Cana for your recent stay in Punta Cana. We are thrilled to know that you enjoyed our food and facilities, and apologize for any issues with long lines at some of o… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGreat and beautiful installations, the beach is also vert nice. Very helpful and polite staff. The food and drinks are also quite good. Don't have to wear a wristband which is excellent. Some watersports are included with the stay which is a nice complement.
Somewhat noisy at times.
Dear Federico, Thank you for taking the time to write a review about your stay in our resort. We're glad to hear you enjoyed our beautiful facilities, beach, helpful staff, and the quality of our food and drinks. We're also happy you appreciated the added value of included watersports and the freedom of not wearing a wristband. We apologize if the noise was an inconvenience at times, and we will continue working to ensure a more relaxing atmosphere for all our guests. We look forward to welcoming you back soon for another enjoyable stay. Kind Regards Daniel Rodríguez General Manager
Dear Federico, Thank you for taking the time to write a review about your stay in our resort. We're glad to hear you enjoyed our beautiful facilities, beach, helpful staff, and the quality of our food and drinks. We're also happy … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGorgeous, clean walkable loved the golf cart shuttles
The food is ok depending on what you eat. Sometimes service in the restaurants can be slow.
Dear ShaEssa, Thank you for sharing your experience with us. We are glad to hear you enjoyed the beauty and cleanliness of the resort, as well as the convenience of our golf cart shuttles. We appreciate your feedback regarding the food and restaurant service, and we will certainly share it with our team to help us continue improving. We look forward to welcoming you back for an even more seamless experience. Best Regards Daniel Rodríguez General Manager
Dear ShaEssa, Thank you for sharing your experience with us. We are glad to hear you enjoyed the beauty and cleanliness of the resort, as well as the convenience of our golf cart shuttles. We appreciate your feedback regarding the fo… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLoved the green everywhere, absolutely no bugs, and diverse pool areas. The spa was lovely and the hydrotherapy was a cherry on top.
Unfortunately out of their control there was a lot of sargassum. One thing I didn’t like was the constant English only music at the pool during the day and at the club at night. I feel that a lot of people go there for the Latin American vibe and it was definitely missing throughout my visit.
Dear Laura, Thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed the lush greenery, our diverse pool areas, and your time at the spa, especially the hydrotherapy! We apologize that the presence of sargassum affected your beach experience, and while it is a natural occurrence, our team works diligently to minimize its impact. We also appreciate your feedback regarding the music selection. Your suggestion is valuable, and we will gladly share it with our entertainment team to enhance the cultural ambiance our guests look forward to. We hope to welcome you back soon for an even more memorable stay. Best Regards Daniel Rodríguez General Manager
Dear Laura, Thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed the lush greenery, our diverse pool areas, and your time at the spa, especially the hydrotherapy! We apologize that the presence o… Show more
Reviewed: 10 June 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewAll was excellent. The breakfast, food, drinks, people and staff, entertainment team, facilities, cleanliness and kindness. Everything was high quality. We strongly recommend, including the Preferred Club.
Nothing, all was excellent!
Dear Alexcrosil, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We are happy that the food and drinks to the entertainment, the service, and the overall atmosphere exceeded your expectations. It’s especially great to know you enjoyed the Preferred Club experience. We truly appreciate your recommendation and hope to welcome you back again soon for another exceptional stay! Best Regards Daniel Rodríguez General Manager
Dear Alexcrosil, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We are happy that the food and drinks to the entertainment, the service, and the overall atmosp… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewStaff was amazing! All staff!🙂 pools were wonderful and clean..drinks and food were good especially Seaside Grill and Fushion (hibachi)
N/A
Dear Marissa, We want to thank you for sharing your comments about your recent stay at Dreams Royal Beach Punta Cana. We are thrilled to read that you enjoyed our beach, our staff was amazing, and our pools were clean and relaxing. We are also delighted to know that you enjoyed the food and your swim-out room. We look forward to having the opportunity to welcome you back to our hotel for another exceptional experience. Warm Regards Daniel Rodríguez General Manager
Dear Marissa, We want to thank you for sharing your comments about your recent stay at Dreams Royal Beach Punta Cana. We are thrilled to read that you enjoyed our beach, our staff was amazing, and our pools were clean and relaxing. We a… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewStaff was amazing pools so clean and relaxing..food good..stayed in swimout and loved it!
Beach was ok
Dear Marissa, Thank you for sharing your kind feedback! We are happy to hear you enjoyed the relaxing atmosphere, clean pools, and your swim-out suite experience. It’s also great to know our team helped make your stay special. We appreciate your note about the beach and will continue working to enhance every aspect of our guest experience. We hope to welcome you back again soon! Warm Regards Daniel Rodríguez General Manager
Dear Marissa, Thank you for sharing your kind feedback! We are happy to hear you enjoyed the relaxing atmosphere, clean pools, and your swim-out suite experience. It’s also great to know our team helped make your stay special. We apprec… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe staff is very helpful and friendly. We enjoyed our stay. However, we felt that they need at least one more show like Dominican night. Ocean is our favorite restaurant.
The buffet could be a little better but it wasn't bad.
Dear Lisette, Thank you for taking the time to write a review about your stay at Dreams Royal Beach Punta Cana. We’re happy to hear that you enjoyed your stay and that our helpful and friendly staff made a positive impression. It’s great to know that Ocean was your favorite restaurant! We also appreciate your suggestions regarding the entertainment and buffet. Your feedback is important and will be shared with our team as we continuously work to enhance our guest experience. We hope to welcome you back again soon! Best Regards Daniel Rodríguez General Manager
Dear Lisette, Thank you for taking the time to write a review about your stay at Dreams Royal Beach Punta Cana. We’re happy to hear that you enjoyed your stay and that our helpful and friendly staff made a positive impression. It’s great… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewbeautiful very clean many pools for family. The beach was crowded maybe more umbrellas for chairs without the huts
more umbrellas
Dear Priscilla, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We're glad to hear you enjoyed the cleanliness, beautiful setting, and multiple pools for families. We appreciate your suggestion about adding more umbrellas on the beach and will share it with our team to enhance guest comfort. We hope to welcome you back soon to Dreams Royal Beach Punta Cana! Warm Regards Daniel Rodríguez General Manager
Dear Priscilla, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We're glad to hear you enjoyed the cleanliness, beautiful setting, and multiple pools for fa… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewThe location of the hotel was perfect, right in the middle of Bavaro beach. Each day there were multiple activities and the staff was very friendly and professional. The hotel itself was beautiful and we had a lot of fun going around the swim up bars and beach.
The vendors on the beach that tried to sell you multiple services, but that's not really the hotel's fault.
Dear Fabiana Ramirez, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We're thrilled you enjoyed the location, activities, and friendly service. We appreciate your understanding about the beach vendors. We look forward to having you back at Dreams Royal, your home in the Dominican Caribbean. Best Regards Daniel Rodríguez General Manager
Dear Fabiana Ramirez, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We're thrilled you enjoyed the location, activities, and friendly service. We apprecia… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewTipping, all-inclusive should be all-inclusive the pressure to tip was not fun, and the vendors on the beach also took away from the relaxation
Dear Adam, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We sincerely apologize if you felt any pressure regarding tipping and if the presence of vendors on the beach impacted your relaxation. We value your comments and will share them with our team as we continuously work to enhance the guest experience. We appreciate your visit and hope to have the opportunity to welcome you back for a more seamless and relaxing stay. Regards Daniel Rodríguez General Manager
Dear Adam, Thank you for choosing Dreams Royal Beach Punta Cana as your host and for taking the time to share your experience with us. We sincerely apologize if you felt any pressure regarding tipping and if the presence of vendors on th… Show more
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewDreams is a gorgeous facility! The staff is friendly and helpful.
Bookings.com was not forthright about the third person price! I booked the room for three people. I paid the price I was told to pay. It was a very unwelcome surprise that I had to pay another $1300 when I arrived! Very well hidden at the very bottom of the help page, it said pay for the third person at the resort. The added bonus was the resort charged me the current rate, which was much more expensive than the rate I had booked in October. Obviously, Bookings.com wanted the sale and that is why they hid this information. Every other site simply said it wasn't possible to book three people. This soured my entire trip where I had ten people from all over the world to celebrate my 6oth birthday with me.
Dear Kim, Thank you for taking the time to share your feedback. We're truly sorry to hear about the inconvenience you experienced with the third-person charge and understand how this impacted your overall experience. We’re glad to know you found our resort beautiful and appreciated the friendliness of our staff. We truly hope to have the opportunity to welcome you back under better circumstances and provide you with the seamless experience you deserve. Kind Regards Daniel Rodríguez General Manager
Dear Kim, Thank you for taking the time to share your feedback. We're truly sorry to hear about the inconvenience you experienced with the third-person charge and understand how this impacted your overall experience. We’re glad to kno… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewNo regulation on rowdy guests, guests being heavily overserved. Very unsafe environment. Intoxicated people falling into the pool.
Reviewed: 13 March 2025 · Stayed in March 2025
Verified review