Reviews of Hotel Neptuno Refugio 3 stars
Duarte 17, 15700 Boca Chica, Dominican Republic
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPrice
No elevators
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe oldfashion decor How clean it was
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewExcellent location and good people
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in April 2025
Verified reviewNot all items on the menu were available. No fruit.
Old and shabby fittings. Building work outside. Sea view was obstructed. Location was a bit crap.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewNothing!
The bugs🤮
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewFrom start to finish, the staff was very nice.
Too many stairs to my apartment. I'm an older person with bad knees. With no elevator, it can be a problem for some. The room was dated. I'm guessing hurricane victim several times. Understandably harder to keep up. It was just a stopover on my way from Punta Cana to Samana. Would I stay here again? Possibly. Oh, no microwave and no oven. There's a refrigerator and stove top though.
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewLove the view and coziness of the place. Great breakfast, nice pool.
The units could use better maintenance; the ac was frozen and wasn't cooling properly. Luckily, that night was cool outside. Bed was not so comfy, it was quite hard actually. Body length mirror would've been adequate to have.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewThe included breakfast was very 👍 👍 👍 good, excellent cook
Rooms were beat up and needed remodeling. The room safe was a metal box with no key so I couldn't use it. The location.is off the beaten track ( a plus is the hotel is very quiet) with no beach access. A semi dangerous walk without sidewalks and with no street lights.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewThe miss from reseption.. Really try to find me a suitable cleal room. Thanks girl.
Reviewed: 1 November 2024 · Stayed in October 2024
Verified reviewGreat location
Nothing I loved everything
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewthe location,,their staff.....very friendly
the swimming pool furniture...
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewLike that, it has big room and nice balcony facing the ocean
Room door was very hard open and slow. The bed was very firm and the pillows were not fluffy
Reviewed: 1 September 2024 · Stayed in September 2024
Verified review