Reviews of Majestic Colonial Punta Cana - All Inclusive 5 stars
Playa Bavaro Punta Cana, Bavaro, 21220 Punta Cana, Dominican Republic
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Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff is very nice and the food is delicious. Everyone is always willing to help
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewOverall resort was nice.
Beaches were not that great and service on beaches were not very good as well. I’m pretty sure the resort gave us the wrong rooms and area. We stayed at the elegance instead of colonial didn’t make any sense and staff were not making much sense either. I would like to get a refund of some sort since I was placed in wrong area.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvement. Please accept our apologies for the inconveniences you experienced during your stay. Be assured that we have noted your comments and we have brought them to the attention of our Senior Management for review and improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Jhoneidy Cedano Customer Service at Majestic Resorts.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvem… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation, cleanliness. All inclusive
The rooms are too old,. The furnitures need to be upgraded.
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely yours, Cynthia Lebron Majestic Resorts Customer Service
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apolog… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewMy room was nice, unlimited drinks, servers were so sweet and made my stay so enjoyable. Food was amazing 10/10
Check in staff was rude, not addressing the people standing there for over 30 mins in the heat. They show favoritism to anyone that wasn’t Americans, did not like that.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvement. Please accept our apologies for the inconveniences you experienced during your stay. Be assured that we have noted your comments and we have brought them to the attention of our Senior Management for review and improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Jhoneidy Cedano Customer Service at Majestic Resorts.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvem… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI liked everything except for the food
The food
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. On behalf of the Majestic Resorts team, we would like to thank you for choosing us! We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic. We are delighted that we had the opportunity to be at your service. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Jhoneidy Cedano Customer Service at Majestic Resorts.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. On behalf of the Majestic Resorts team, we would like to thank you for choosing us! We hope you enjoyed every minute of your vacation in… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewComfort
Some staff
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. On behalf of the Majestic Resorts team, we would like to thank you for choosing us! We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic. We are delighted that we had the opportunity to be at your service. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Jhoneidy Cedano Customer Service at Majestic Resorts.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. On behalf of the Majestic Resorts team, we would like to thank you for choosing us! We hope you enjoyed every minute of your vacation in… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe love everything about this property.
We just didn’t like the food
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely yours, Cynthia Lebron Majestic Resorts Customer Service
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apolog… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAmazing Service
Beach was beautiful but could not swim because the sea weed
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely yours, Cynthia Lebron Majestic Resorts Customer Service
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apolog… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEntertainment, foods
Couldn't enjoy the sea because of the seaweed
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely yours, Cynthia Lebron Majestic Resorts Customer Service
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apolog… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNice and easy to get around everything clearly laid out
A bad smell is present is some areas and reception and WiFi would cut out if you move just a couple of feet
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvement. Please accept our apologies for the inconveniences you experienced during your stay. Be assured that we have noted your comments and we have brought them to the attention of our Senior Management for review and improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Jhoneidy Cedano Customer Service at Majestic Resorts.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvem… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe layout of the resort is excellent. Nothing is too far it can't be reached within a 2-5 min walk. I've been to resorts that have trams to get around. This one has everything accessible within a short distance...beach, restaurants, bars, pools throughout the property. I was there last year Aug 2024 and it was decent.
I was there last year and loved the staff. This year, not so much. My assigned "butler" was good but restaurant staff was not like last year's. The cleaning staff is lacking. There were 3 plates of food stacked by an elevator ashtray for 2 days without anyone calling or picking it up. There were plenty staff going by it every day but, not one picked it up or called housekeeping (if it wasn't their responsibility to pick it up). My mother's suite had roaches and I can now see why. And, if there's a roach in one or some, there are roaches everywhere...I just can't say I saw it, except in my mother's suite...unacceptable!! The beach had an enormous amount of seaweed. Not a problem if they had, at least a small bulldozer to clear a path for beach goers. They had nothing and did nothing to clear even a small path, in their not so large beach property.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvement. Please accept our apologies for the inconveniences you experienced during your stay. Be assured that we have noted your comments and we have brought them to the attention of our Senior Management for review and improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Jhoneidy Cedano Customer Service at Majestic Resorts.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant improvem… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe size, a big place to stay and explore.
The pool and the closeness to the beach.
Dear Guest, Thank you very much for sharing your kind words and thoughts about your vacation. It will be an honor to welcome you back very soon. We are very happy to know that our team, took such good care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life. We are so happy to hear that you enjoyed your stay here at our wonderful resort and were able to leave with smiles and fantastic memories. We would love to see you again in the near future. Sincerely, Madeline Peña Customer Care at Majestic Resorts.
Dear Guest, Thank you very much for sharing your kind words and thoughts about your vacation. It will be an honor to welcome you back very soon. We are very happy to know that our team, took such good care of you, providing the warm and… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBreakfast was full of choices that I enjoyed!
Dear Guest, Thank you very much for sharing your kind words and thoughts about your vacation. It will be an honor to welcome you back very soon. We are very happy to know that our team, took such good care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life. We are so happy to hear that you enjoyed your stay here at our wonderful resort and were able to leave with smiles and fantastic memories. We would love to see you again in the near future. Sincerely, Madeline Peña Customer Care at Majestic Resorts.
Dear Guest, Thank you very much for sharing your kind words and thoughts about your vacation. It will be an honor to welcome you back very soon. We are very happy to know that our team, took such good care of you, providing the warm and… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff were rude The room had a leak pouring from the ceiling. No one came to the room to check it out. I demanded a change and only after making a fuss did they agree The hotel is old and dirty
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely yours, Cynthia Lebron Majestic Resorts Customer Service
Dear Valued Guest, We are really honoured that you chose Majestic for your recent holiday. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. We would like to extend our apolog… Show more