Playas de Bávaro, Bavaro, 23301 Punta Cana, Dominican Republic
#40 of 127 hotels in Punta Cana
Guests' ChoiceBased on 409 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.8
Staff
8.1
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 23 August 2025
Martha
United StatesThe food was mediocre to say the least.
The rooms are spacious and clean.
Stayed in July 2025
Reviewed: 23 August 2025
Dias
CanadaSome staff members seems to be insatisfied since they are not very friendly
Food
Stayed in August 2025
Reviewed: 31 July 2025
Jose
United StatesLobby air temperature to hot.
Big beautiful hotel, very nice people, very clean
Stayed in July 2025
Reviewed: 18 July 2025
Rosemary
United StatesRoom service took an hour. If you want an ice in your room, you had to call room service and wait for an hour. If you want to have a drink in your room, you had to leave your room and go to a bar to get it and carry it back to your room. Not convenient. The restaurants were very good, but it was very hard to get a reservation. You cannot book dinner reservations until you check in and by that time all the restaurants are full.
The main pool was great. Didn’t like you had to pay 30.00/day to go to an adult area. There were lots of kids.
Stayed in July 2025
Reviewed: 3 July 2025
Sandra
United StatesNo food restaurant available and elevators on floor both broke had to walk up Down stairs for 1 1/2 days
Beautiful
Stayed in July 2025
Reviewed: 2 July 2025
Shonette
United StatesThe amount of time it took us to check in. The food was awful. You couldn’t get reservations into any of the restaurants and the buffet that we did get to eat at the food was awful. There was no variety
The location was great. The staff was great
Stayed in July 2025
Reviewed: 1 July 2025
Richard
United StatesThe food, the pool, animation staff
Stayed in July 2025
Reviewed: 1 June 2025
Quaponda
United StatesVery clean
Stayed in May 2025
Reviewed: 24 May 2025
Shlondya
United StatesThe resort is beautiful, clean, staff friendly! The only complaint I have is the accessibility to get a person on the phone at the front desk. The communication there is horrible and they need more staff to accommodate the volume. That made me very uncomfortable and frustrated.
Stayed in May 2025
Reviewed: 19 May 2025
Mario
DenmarkBuffet
Installation
Stayed in May 2025
Reviewed: 1 May 2025
Martha
United StatesThis was my 3rd visit and I felt the quality of the food in some of the a la carte restaurants were subpar.
Cleanliness, friendliness and attentiveness of the staff, the service and the attention to details.
Stayed in April 2025
Reviewed: 10 April 2025
Giannina
United StatesThe facilities here are amazing, including the beach, the rooms, and the spa. However, I felt that the place lacked a certain warmth or soul. We chose this hotel because it was advertised as family-friendly, but the kids' club was empty every day and there were not many activities for children. Additionally, while we did encounter some wonderful and kind staff members, it seemed like some employees were not motivated to be there. Overall, the service and atmosphere could use improvement.
Stayed in April 2025
Reviewed: 30 March 2025
Chandini
GuyanaI recently had the pleasure of staying at Looesan Costa Bávaro Resort, and it was an unforgettable experience. From the moment I arrived, I was greeted with warm hospitality and a refreshing welcome drink, setting the tone for an amazing stay. Location: The resort is perfectly situated along a pristine stretch of beach, with stunning views of the turquoise waters and lush greenery surrounding it. Whether you’re lounging by the pool or enjoying a meal on the beachfront terrace, the views are simply breathtaking. Accommodations: My room was spacious and elegantly decorated with a perfect blend of modern amenities and island charm. The large windows offered panoramic views of the ocean, and the bed was incredibly comfortable. The housekeeping service was impeccable, keeping the room spotless every day. Amenities: Lopesan offers a variety of activities for everyone. The on-site spa provided the most relaxing massages I’ve ever had. The fitness center was well-equipped, and the infinity pool overlooking the ocean was a highlight, especially with the daily activities. Dining: The resort’s restaurants serve a diverse range of cuisines, from fresh seafood to international dishes. I particularly loved the French restaurant, where I enjoyed a delicious dinner in an impeccable setting. The staff at each restaurant was friendly and attentive, making the dining experience even more enjoyable. Service: What truly sets this resort apart is the exceptional service. The staff was always eager to assist with any requests, every detail was taken care of, making me feel like a VIP throughout my stay. Overall Experience: I left the resort feeling completely relaxed and rejuvenated. Whether you’re looking for a romantic getaway, a family vacation, or a solo retreat, this resort offers everything you need for a perfect escape. I highly recommend it and can’t wait to return.
Stayed in March 2025
Reviewed: 1 March 2025
Sandra
CanadaWhen you put your phone on airplane mode while traveling, there's no internet service on the beach... but it's not a priority when you're enjoying the sun and the ocean!
Everything was awesome. Lots of different kind of swimming pools with entertainment at the big one. Bars,shopping, restaurants, beautiful beach... and the staff is absolutely lovely! I would strongly suggest,If you want to dine at a particular restaurant, to check in your hotel room in advance so you can book your dinner and then enjoy French cuisine, Mexican, Italian, Japanese... you can do so up to 7 days prior to your stay cause all restaurants need to be reserved except the buffet who has a family and an adult only sitting area. Wonderful! Really loved our stay! Thank you!
Stayed in February 2025
Reviewed: 13 February 2025
Janet
United StatesFood is terrible. They really need to fix it. Steak restaurant was the only decent one. The French restaurant was laughable.
Beautiful modern property and fantastic beach
Stayed in January 2025
Reviewed: 1 February 2025
Arzu
TurkeyThe hotel was packed. Very crowded. If you wanted a seat by the main pool, you had to get up really early and reserve your seat. That was the most annoying part of our vacation. The staff worked very hard to serve. The main buffet was ok. The ocean had seaweed and lots of tourist boats. We didn’t end up spending a lot of time by the ocean.
I liked the rooms very much. Rooms were clean, the hotel is quiet new and very well decorated. Reception service was helpful. Shows were entertaining. Atmosphere was nice. Restaurants were good, especially Mexican and El Asador. It was nice walking by the long beach. Water park was fun.
Stayed in January 2025
Reviewed: 21 January 2025
Lubna
OmanThe massage in spa was very bad
The restaurants and vibe
Stayed in December 2024
Reviewed: 19 January 2025
Miloje
United StatesFood needs to be much better, and to pay attention more about the quality and condition, I've had a food poisoning one day it was really bad, avoid the sea food definitely, especially in the beach area bars...
The hotel is perfect, the beach is beautiful, the yard, a lot of things to do....
Stayed in January 2025
Reviewed: 11 January 2025
Krystal
United KingdomStaff can be a little cold and have a slow pace but I believe it's just part of their culture but pleasant enough for it not to bother us. Our room was on the ground floor and the AC smelt quite damp to the point that one of the bedside lights had excessive mould on the lampshade.
The location was great! Pretty much all inclusive except for certain upgraded drinks or food items.
Stayed in January 2025
Reviewed: 2 January 2025
Robert
South AfricaThere was a damp smell in the room, understandable given the closeness to the sea. Also, the shower pressure was really low. We don't eat meat and thus we rely on fish for our protein. The fish was pretty poor in quality. The rest of the food selection was really good at the main buffet. The reception person who checked us in was quite unhelpful, borderline rude. We specified on booking.com when we booked that we needed two rooms, one with a double bed and a second one with two separate beds, and they needed to be close as the second room was for our two young daughters. He gave us two rooms no where near each other! When we complained, they found us two rooms very close together, so that person was very unhelpful
Beautiful looking resort, well kept. Lovely, modern room. Food (all inclusive) was 7/10. Very good value for money. Special shout out to the staff at the Coffee Shop, they were so nice, and it was a treat to not have to open my wallet to pay for food for our 9 days at the resort.
Stayed in December 2024
Reviewed: 24 December 2024
Karina
United StatesIf you asked for room service around 7am it will be delivered in 40 minutes, but do NOT request at 8:30a. The kitchen is over capacity and they never delivered and we waited over 1hr and 40 minutes. That was highly disappointed as we missed all other breakfast available in the resort. If they can’t fulfill and order, just let the guest know.
The staff was very attentive and the premises are wonderful. Know to book your nightly meals early, all restaurants had very good food.
Stayed in December 2024
Reviewed: 21 December 2024
Christina
FranceAlcohol seemed cheap
Cleanliness of the rooms and resort, qualified staff, variety of food
Stayed in December 2024
Reviewed: 21 December 2024
Leti
MexicoThe quality of the food at the buffet by the beach was not good. The shows were poor, the night club was empty or closed, the entertainment was not engaging. The beach is full of boats, too crowded of commercial embarcations it felt like a port, honestly the view was not nice. In the double rooms, the bathrooms don't have a lot of privacy. The worst restaurant is the french one, nothing was french there.
The room and pools were beautiful and clean. In general the food was good and the service was friendly. The coffee at the coffee shop was great! And the gym was amazing!! The best meals were the Dominican ones, especially the breakfast buffet, amazing!
Stayed in December 2024
Reviewed: 5 December 2024
Liz
United StatesThe room had issues with the plugs and USB ports. It would not keep my hairstyle tools plugged in or our phones charged. Every day we ran into an issue but staff did try to fix it the issues. The hotel is big so be patient when waiting for service.
The hotel is big and beautiful! The beach and pool are right next to each others. The restaurants were delicious!
Stayed in December 2024
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