Reviews of JW Marriott Hotel Santo Domingo 5 stars
Winston Churchill Avenue No. 93,Ensanche Piantini, 10501 Santo Domingo, Dominican Republic
Loading
Guests also reviewed these properties:
San Juan, Puerto Rico
Oudtshoorn, South Africa
Námestovo, Slovakia
Elizabeth City, United States
Qingdao, China
Mulwala, Australia
Bila Tserkva, Ukraine
Mesagne, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 June 2025 · Stayed in April 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewEverything was excellent the staff fantastic. So easy being in the mall. Would go back
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewNice location.
Wasn't easy to get around due to lack of signs.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in October 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewThe ubication of the hotel is super nice and convenient.
We were needed to be changed of room because of a very bad humidity problem on floor 16th. The mini bar cost and value.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewI like everything about this place, staff, facilities, food, etc etc. Golds Gym access next door to hotel, amazing pool, great views, solid food offering., location, Great staff and the Mall.
Once I was give a very watery pineapple juice, no biggy.
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 September 2024 · Stayed in August 2024
Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewLocation
It need a remodeling RUSH
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 12 May 2024 · Stayed in May 2024
Verified reviewThe location was good for the reason we stayed there during our trip quick shopping and taxi to the airport
I liked everything no complaints from us.
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewThe staff was gracious and helpful, polite and pleasant. The hotel location was excellent. It was nice to easily access the Blue Mall. The ease of getting a lift was appreciated.
Can’t think of anything
Reviewed: 11 April 2024 · Stayed in February 2024
Verified reviewReviewed: 1 April 2024 · Stayed in March 2024
Verified reviewProfessionalism of the front desk staff, the views of the room, the fact that it actually feels like luxury. A lot of hotels claim luxury, very few can make every part and part there of, of your experience feel like absolute luxury.
The hotel car service driver who dropped me off at the airport was unprofessional and not up-to-parr with what this hotel is. The guy actually offered me to go hangout with him and his girl. This is the clean version of that offer. Two things: If i were white, with blonde hair and green eyes, he wouldn’t dare to make such offer (he said he wouldn’t); The other thing, soliciting a guest of such a high standard place, is almost shocking. My understanding is that these are not direct employees of the hotel but there needs to be better vetting. In plain English, i do not want the taxi driver soliciting anything to me, not at the JW; it doesn’t fit the rest of the staff and hotel.
Reviewed: 23 March 2024 · Stayed in March 2024
Verified reviewThe staff is very professional and well trained.
I liked everything about the hotel. The location and amenities were excellent.
Reviewed: 23 March 2024 · Stayed in February 2024
Verified reviewEverything was perfect.
N/A