Reviews of Instyle Residences at RIZZ SUITES

Very clean every one was really nice

Every thing was perfect

The location

Nothing

Cleanliness and our guy carlos made it helpful for us to reach him if we need anything

The water pressure in the shower could be higher

The air conditioner didn't get cold enough. And the electricity kept going out.

Nothing. They had no knowledge of us coming. And I showed them the confirmation number

They did not care about how inconvenient my friends and I were. The said they had no conformation for booking. Com. We were basically stranded for 1 whole day with no where to stay .

Rooms were clean and safe.

I did not like that the fact that the cost of the electricity that was passed on to me. The electric meter should have been recorded and shared with me before I entered the room. It was not shared, and I was blindsided with the bill at the end of the stay.

The room design

Pool size and view from room

We rented our room for 10 days. We purchased an upgrades room. But, when we arrived, we were given a typical room. After going to the office, we were given the room that we purchased. The bed is very large and comfortable. TV and WIFI was good. The site has a generator(It blew up once though. lol), so we were not without power during frequent brownouts that are common in DR. The breakfast is not on site. Its located across the road in the Infinity blue restaurant. The breakfast options are good enough. The restaurant is nice.

The entrance to the hotel is through the garage off a side street full of garbage. When you enter, you see half of the garage storing the gym equipment that needs to be installed in the advertised gym. It's probably been sitting there for a year. Welcome to D.R!! The actual office is located at the Infinity Blue office. The restaurant hosting the breakfast is located there also. We arrived after 6pm, so the office was closed. The security guards at the end of the garage gave us the wrong room, but at least we got one for the night. I doubt they get paid well and it shows in their general enthusiasm. No one really cares that you are staying there. It was raining a lot during the stay and the bottom floor was always wet. The generator failed once. The place is only 2 years old and it already feels like it falling apart. Everything just feels old and dilapidated. The elevator floor tile is all broken and feels like it will trap you in there at any time. Better to take the stairs, if possible. The side street where the garage entrance is located does not contain any sidewalks and the garbage for the entire complex just sits outside in barrels waiting to be picked up. The area smells bad and is unkempt and dirty. The pool area is mediocre. All the rooms are looking down on the pool. No privacy. There is a bar at the pool, but it is always closed. This whole complex is badly designed and it feels like the management either does not know what they are doing, or just don't care. Any connection to Infinity blue is only a marketing association. Don't be fooled. Our room was an upgraded room on the third floor. It had an ant infestation. They never came once to clean the room during the week we were there. The room has no broom or toilet brush. The shower has only 1 rainfall shower head and it was both defective and rusted. The bedroom has no sitting area, couch nor desk. Just a bed and TV. Crazy!! We did not pay the electricity during our stay. We just left.

Power issues room cleaned 1 time out of 10 day stay. It's not my job to chase down house keeping when they know the room is occupied.