Reviews of Live Aqua Punta Cana - All Inclusive - Adults Only 5 stars
Autopista Sur Final Punta Hicacos, Uvero Alto, 23000 Punta Cana, Dominican Republic
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBeautifully laid out and always a quiet and busy spot available
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLive Aqua is a beautiful resort with beautiful facilities that I could not explore in the short time I spent there. Their staff were welcoming and the rooms were clean.
n/a
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewThe food was really good, the chairs at the beach, the room is big and nice
The location. Is very far away all the things in Punta Cana
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with us one more time in the near future. Best regards,
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery clean, everything smelled good, the staff was very friendly, welcoming and entertaining.
Seaweed on the beach
Dear Tameeka, thank you very much for sharing your wonderful experience with us. We are delighted to hear that you found our facilities clean and enjoyed the pleasant atmosphere created by our friendly and welcoming staff. Your satisfaction is our top priority, and it is rewarding to know that we were able to entertain you during your stay. We appreciate your feedback and look forward to welcoming you back soon for another memorable visit. Your next getaway awaits!
Dear Tameeka, thank you very much for sharing your wonderful experience with us. We are delighted to hear that you found our facilities clean and enjoyed the pleasant atmosphere created by our friendly and welcoming staff. Your satisfaction… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything!
Not many staff understand English in the restaurants. Difficult to order food.
Dear Lisa, thank you very much for your wonderful feedback. We are delighted to hear that you found everything to be absolutely fantastic during your stay. Your satisfaction is our top priority, and we are committed to providing an exceptional experience for all our guests. We appreciate your comments regarding the language barrier in our restaurants, and we will take this into consideration as we strive to enhance our services. We hope to welcome you back soon for another memorable visit.
Dear Lisa, thank you very much for your wonderful feedback. We are delighted to hear that you found everything to be absolutely fantastic during your stay. Your satisfaction is our top priority, and we are committed to providing an exceptio… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNice staff
Limit food options Quality of food Quality of alcohol options
Dear Jose, thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff to be nice and accommodating. Your feedback regarding the food options and quality is invaluable, and we will certainly take it into consideration as we strive to enhance our offerings. We are committed to providing a memorable experience for all our guests, and your insights will help us in our continuous improvement efforts. We hope to have the opportunity to welcome you back in the future and exceed your expectations.
Dear Jose, thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff to be nice and accommodating. Your feedback regarding the food options and quality is invaluable, and we will certain… Show more
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI loved the swim up room and the food! The overall stay exceeded my expectations.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly and pleasant. The servers and butler was an ask and you shall receive vibe which we appreciated very much.
The cleaning crew were absolutely not helpful. We had to ask 3 different times to have our room cleaned and once it was finally cleaned we discovered that they had given us dirty sheets that were stained. This was very disgusting and uncomfortable. The help desk was just as unhelpful as we had asked them several times to help with the issue and only upon tracking down 3 different maids were we able to receive help and only after my girlfriend had begun sweeping already. Another part to our issues was payment. After paying 2000 dollars and receiving our band's and room a day or 2 later I was told they some how charges us 100 dollars under what they were supposed which seemed very off to me as this has never in my many years of hotels stays happened or been asked of me. Throughout our stay they continued to harass us about the 100 dollars extra and actually prevented our uber from taking us to the airport when it was time to leave until we paid the random 100 extra dollars. I have never been treated so unprofessionally and disgustingly in all my years of hotel stays and would absolutely never recommend this establishment or stay here again.
Dear Mr. Brandon, thank you for taking the time to share your feedback. We are pleased to hear that you found our staff friendly and accommodating, as we strive to provide excellent service. However, we sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the cleanliness of your room and the payment issues have been noted, and we will address these matters with our team to ensure improvements are made. We value your insights and hope you might consider giving us another opportunity in the future to provide you with the exceptional experience we aim for.
Dear Mr. Brandon, thank you for taking the time to share your feedback. We are pleased to hear that you found our staff friendly and accommodating, as we strive to provide excellent service. However, we sincerely apologize for the inconveni… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe entire properly was awesome and gave a very luxurious experience from the beginning to the end of it stay
The food was good but could be better , the resort is far from everything so taxis were a bit costly
Dear Olawole, thank you very much for sharing your wonderful experience with us. We are delighted to hear that you found the entire property to be luxurious and that you enjoyed your stay from beginning to end. Your feedback is invaluable, and we appreciate your comments regarding the food and transportation options. We continuously strive to enhance our guests' experiences, and your insights will certainly help us in this endeavor. We hope to welcome you back in the future for another relaxing getaway.
Dear Olawole, thank you very much for sharing your wonderful experience with us. We are delighted to hear that you found the entire property to be luxurious and that you enjoyed your stay from beginning to end. Your feedback is invaluable… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLive Aqua! Was absolutely beautiful. Our honeymoon was a dream come true at this resort. Roy provided amazing butler service and great attention to detail.
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with us one more time in the near future. Best regards,
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIt truly lived up to its name Live Aqua due to the number of pools on the property.
Our room (was facing where construction was being done.
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with us one more time in the near future. Best regards,
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWhat I like the most: If you are going to have resting and unwind time, this is your hotel. But if you are going to have party and disco it isn't. Furthermore, if you stay with a parent, you are in the right space but if you are going alone perhaps you are in trouble. Why? Because it is a hotel addressed to be in couples. Service 100%, restaurants 100%, Activities 100%, Pools 1100%...
Disco and music poor Dj 0%
Dear Antuan, thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our service, restaurants, and activities to be exceptional. Your feedback regarding the atmosphere and entertainment options is valuable, and we appreciate your insights. We strive to create a relaxing environment for our guests, particularly for couples seeking a tranquil getaway. We hope to have the opportunity to welcome you back in the future, where we will continue to enhance our offerings to ensure a memorable experience.
Dear Antuan, thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our service, restaurants, and activities to be exceptional. Your feedback regarding the atmosphere … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and luxury spa
Room maintenance, property is subject to power outages, slow response to address concerns
Dear Mr. John, thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you appreciated the friendliness of our staff and enjoyed the luxury spa. However, we sincerely regret that your experience did not meet your expectations. Please be assured that we take your comments seriously and will address the areas of concern you have raised. Our goal is to provide a comfortable and enjoyable environment for all our guests. We hope you will consider giving us another opportunity to serve you better in the future.
Dear Mr. John, thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you appreciated the friendliness of our staff and enjoyed the luxury spa. However, we sincerely regret that your exp… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe butler Reynaldo!!!!
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with us one more time in the near future. Best regards,
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe room was amazing!! We had a swim out room. Beautiful!! The staff is amazing. Hospitality is a 10!! Food was great. Different tastes from Asian to bar food to French cuisine. The property very well maintained and beautiful.
The gift store was rude. Had an issue, and they were not helpful to rectify. Never went back. The beach bar was closed for renovation, which was a bummer.. 🤷♀️ The pool and room floors were super slippery (I fell🙄 I was ok lol). They should rethink something in the future. More mats or something.
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with us one more time in the near future. Best regards,
Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation. We are very happy that you enjoyed our facilities and that our staff service reached all your expectations. We look forward to having you with… Show more