Reviews of Iberostar Waves Dominicana - All Inclusive 5 stars
Playa Bavaro, Bavaro, 23000 Punta Cana, Dominican Republic
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything was great The room the pool
The food needs a little more quality . The waitress ladies all looked upset people would ask questions they would respond in a rude way not look at you in the eye
Dear Shirley, We’re glad you enjoyed the room and pool, and we appreciate your feedback on our food and service. We’ve shared your comments with the management team to address these points and enhance our guest experience. Regards, Online Reputation Manager Iberostar Waves Dominicana
Dear Shirley, We’re glad you enjoyed the room and pool, and we appreciate your feedback on our food and service. We’ve shared your comments with the management team to address these points and enhance our guest experience. Regards, Onlin… Show more
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewLocation
The key card kept on deactivating so we had to walk ALL THE WAY to the front to re-set it. It would be best if they start using the key-wristband technology like in other resorts.
Dear Xavier, Thank you for your feedback. We're glad you enjoyed the location! We apologize for the inconvenience with the key card. While we understand the frustration, please know our team is always ready to assist. We appreciate your suggestion and are constantly exploring ways to enhance our guests' experience. Regards, Online Reputation Manager Iberostar Waves Dominicana
Dear Xavier, Thank you for your feedback. We're glad you enjoyed the location! We apologize for the inconvenience with the key card. While we understand the frustration, please know our team is always ready to assist. We appreciate your su… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewThe staff is great
Dear Luis, Thank you for your kind words. We are delighted to hear that our team made a positive impression during your stay. We hope to welcome you back very soon. Kind regards, Quality Manager Iberostar Waves Dominicana
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewEvery thing
Need more new year festival
Dear Luis, Thank you for sharing this feedback. Kind regards, Online Reputation Manager Iberostar Waves Dominicana
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewIt was a ceremony.
Nothing
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThe food, drinks, the stuff.
Not enough entertainment at night, the entertainment team did not invite the people to participate, and the music dedicated only to one country to please them, needs more variation when playing songs.
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 April 2024 · Stayed in April 2024
Verified reviewSurroundings clean On the beach
Tub clog Ac not working well Room light was not working
Reviewed: 10 March 2024 · Stayed in February 2024
Verified reviewThe hotel staff are very excellent and courteous and the hotel staff did their work well and professionally everything was orderly and the hotel facilities were excellent. Excellent restaurants with various dishes and we were surprised by their service every day. It was excellent and we will definitely come again. I will travel there
Reviewed: 7 January 2024 · Stayed in January 2024
Verified reviewReviewed: 12 September 2023 · Stayed in September 2023
Verified reviewStaff very attentive and helpful Well maintained and landscaped grounds Public area immaculate Variety of pool options Some of the entertainment activities Entertainment staff trying but accommodating A well equipped and maintained gym Contribution to nature and environment
Quality of food and drinks Poor selection and variety across meal options Room poorly maintained Too many flies around and on food In restaurants Drinks very inconsistent Reservation only restaurant “waste of time” Commercial presentations and hard sell - approach is ridiculous , bordering pathetic
Reviewed: 9 September 2023 · Stayed in September 2023
Verified reviewAll the staff members I encountered provided excellent support.
There was nothing I didn’t like about the property. Everything was phenomenal l.
Reviewed: 9 September 2023 · Stayed in September 2023
Verified reviewLocation Employees Size of Rooms Well kept and maintained grounds Fitness Facility Pool and Beach facility Commitment to the environment Parts of the entertainment offering (beach party, Acrobatics show, traditional show)
Rooms poorly maintained Average Activity schedule and inclusion The fluke commercial presentation (hard sell) Food and drink quality Variety and offering Poor menu choice in “speciality restaurant”
Reviewed: 16 August 2023 · Stayed in August 2023
Verified reviewReviewed: 12 August 2023 · Stayed in August 2023
Verified reviewEverything was wonderful!!! I LOVED THE HOSPITALITY AND THE FRIENDLY ACCOMMODATING CUSTOMER SERVICE. IT WAS THE BEST!!!
That I couldn't stay longer
Reviewed: 10 August 2023 · Stayed in August 2023
Verified reviewReviewed: 3 June 2023 · Stayed in June 2023
Verified reviewReviewed: 3 June 2023 · Stayed in June 2023
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 21 May 2023 · Stayed in April 2023
Verified reviewlocation and facilities
food is good but could improve
Reviewed: 16 April 2023 · Stayed in April 2023
Verified reviewReviewed: 2 March 2023 · Stayed in March 2023
Verified reviewthe beach access
the buffet food had no flavor we were told it was international night and all they had were nachos to indicate it was international night. we went to the burger restaurant and it took 1.5 hours to receive our food. there was no communication about my expectations of an all inclusive. tried to book dinner reservations but there were always booked. the staff was not able to communicate with us effectively. I do not plan on staying at this iberostar location again.
Reviewed: 29 December 2022 · Stayed in December 2022
Verified reviewReviewed: 25 December 2022 · Stayed in December 2022
Verified reviewReviewed: 21 December 2022 · Stayed in December 2022
Verified review