Reviews of Hotel Gran Jimenoa 4 stars
Avenida La Confluencia, Calle Monseñor Panal, Los Corralitos, 10000 Jarabacoa, Dominican Republic
#35 of 55 hotels in Jarabacoa
Guests' ChoiceReview score
Based on 192 hotel reviews
7.9Score breakdown
-
Cleanliness
8.1
-
Comfort
8.2
-
Location
8.9
-
Facilities
7.8
-
Staff
8.3
-
Value for money
8.0
-
Free WiFi
7.1
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 23 August 2025
Jocelyn
United States4 reviews8.0“They forgot a bubbly I ordered for my honey moon stay.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony - 2 Beds
- • Stayed 2 nights
- • Submitted via mobile
Bugs inside and rooms small and old.
Location was amazing. Staff was wonderful. Massage was so peaceful!
Stayed in August 2025
-
Reviewed: 7 August 2025
Ireno
Netherlands22 reviews2 helpful votes9.0Superb- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 1 night
- • Submitted via mobile
Tv didn't work..but who want to watch it anyway in this paradise.
All the green vegetation and the river. ..breakfast was A1
Stayed in August 2025
-
Reviewed: 25 May 2025
Dominique
Canada40 reviews1 helpful vote8.0“Great scenery”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony - 2 Beds
- • Stayed 1 night
- • Submitted via mobile
Nice scenery
Stayed in May 2025
-
Reviewed: 26 April 2025
Nibbs
United Kingdom1 review1 helpful vote7.0“Good”- • Leisure trip
- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 1 night
- • Submitted via mobile
The staff was a bit disappointed when we arrived the the breakfast no one explain us how the breakfast was and 3 people there were just doing something in the computer. No one explained us that have a sit and we have a menu. While i decided to booked a room near the pool and the music was too loud.
The palace is amazing has a river and the entrance is stunning
Stayed in April 2025
-
Reviewed: 15 April 2025
Remis
Lithuania78 reviews8 helpful votes8.0“We enjoyed our stay here!”- • Leisure trip
- • Couple
- • Superior Double Room - 2 Beds
- • Stayed 3 nights
n/a
This hotel is very nice and well situated near the river. Unfortunately, we couldn't fully enjoy the place because of some health issues, but we were very happy with our overall stay.
Stayed in March 2025
-
Reviewed: 10 April 2025
Lisette
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony - 2 Beds
- • Stayed 2 nights
- • Submitted via mobile
Needs renevoations especially bathrooms
Stayed in April 2025
-
Reviewed: 7 April 2025
Ruben
United States1 review9.0“Not enough water to take a shower”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony - 2 Beds
- • Stayed 1 night
- • Submitted via mobile
There was not hot water and there was not pressure on the water just a little water come out
Stayed in April 2025
-
Reviewed: 13 March 2025
Vrooom
United States298 reviews57 helpful votes9.0“Enjoyable place in DRAMATIC setting”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony - 2 Beds
- • Stayed 5 nights
- • Submitted via mobile
Uncomfortable seating in terrace/bar and dining area Buffet breakfast items all cold Food not this place's strong point
Location above roaring waterfall amazing Garden-like grounds beautiful, safe and easy to get around Spa massage was SUPER & affordable - a MUST The 2 optional waterfall day tours were affordable, challenging & beautiful Nice friendly staff Large severe room, comfortable bed, Great AC Nice balcony w/Comfy chairs NO mosquitos (March) !!! Hot water OK bathroom Quiet Cleanuncomfortable seating
Stayed in March 2025
-
Reviewed: 2 March 2025
Deisy
Colombia5 reviews2 helpful votes8.0“very good hotel, excellent location, I love nature and the river.”- • Leisure trip
- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 3 nights
- • Submitted via mobile
Breakfast!
Location, beautiful and the river!
Stayed in March 2025
-
Reviewed: 24 January 2025
Gilbert
Canada8 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room - 2 Beds
- • Stayed 2 nights
Nice breakfast included
Stayed in January 2025
-
Reviewed: 20 January 2025
Guillermo
Dominican Republic1 review1 helpful vote9.0“Had a good night sleep”- • Solo traveller
- • Superior Double Room - 2 Beds
- • Stayed 1 night
- • Submitted via mobile
The shower head in my room was a bit old and didn’t work very well. The door handle for my room was also loose.
Easy to get to, location next to the river is pretty nice, bang for the buck
Stayed in January 2025
-
Reviewed: 18 December 2024
Indhira
Australia11 reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 1 night
- • Submitted via mobile
The rooms, need lots of care, perhaps complete renovation. When we have shower the whole bathroom floor is wet and it was for the duration of our stay, despite me drying it up.
The place outside the rooms is magical, perfectly appointed gardens. Love Love all the effort made to the Christmas decorations wow wow. The river is amazing.
Stayed in December 2024
-
Reviewed: 6 December 2024
Rita
Dominican Republic1 review8.0“its was only a 2 night stay and asically it was good. loved the river!!!!!”- • Leisure trip
- • Group
- • Superior Double Room - 2 Beds
- • Stayed 2 nights
could have had 2 pillows, pool table the pool sticks were unusable. no tips, lighting by pool table area was very very dim. use brighter bulbs
Stayed in December 2024
-
Reviewed: 27 November 2024
Julia
Germany23 reviews2 helpful votes9.0“Great stay, definitely recommended”- • Leisure trip
- • Couple
- • Superior Double Room - 2 Beds
- • Stayed 1 night
The curtain was not dark enough to cover the light from the stairs/floor.
The restaurant next to the river was amazing. Food was good. The rooms had a good size and was clean. The staff was helpful in figuring out day-trips and activities.
Stayed in November 2024
-
Reviewed: 24 November 2024
Wilson
United States1 review8.0Very good- • Leisure trip
- • Group
- • Superior Double Room - 2 Beds
- • Stayed 2 nights
- • Submitted via mobile
Need TLC
Stayed in November 2024
-
Reviewed: 31 August 2024
Saori
United States2 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 2 nights
There is a bird sanctuary of sorts beneath the restaurant that seemed more like an unkempt massive cage. Way too many birds and needed cleaning.
The location is fantastic, but during our stay the facilities were undergoing renovation which made navigating the premises a bit awkward. My travel companions enjoyed the breakfasts provided. The pool is nice, but the covered whirlpool probably needs a little attention. There is an outdoor children's play area that also could use some TLC. Overall, we enjoyed our stay, the personnel were courteous and friendly, the greenery was lovely, and we both recommend it and look forward to another stay there.
Stayed in August 2024
-
Reviewed: 12 August 2024
Guillermo
Dominican Republic4 reviews1 helpful vote9.0“Room was big, comfortable and clean! The breakfast was the typical dominican breakfast, good!”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony - 2 Beds
- • Stayed 1 night
The hotel (not rooms) needs to be a little more clean,
Room was big, comfortable and clean! The breakfast was the typical dominican breakfast which was great and lots! The location is a great get-away for anyone who is looking for peace and quiet.
Stayed in August 2024
-
Reviewed: 22 July 2024
Wendy
Dominican Republic3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 1 night
- • Submitted via mobile
Service , food.
Stayed in July 2024
-
Reviewed: 11 March 2024
Sarah
United Kingdom10 reviews7 helpful votes8.0“Beautiful settings, good breakfast, average dinner (salmon meal).”- • Leisure trip
- • Group
- • Superior Double Room - 2 Beds
- • Stayed 1 night
I ordered one meal, salmon and veg which was not cheap, but the salmon was dry and didn't taste good, like an old frozen filet I might have at home, not fresh restaurant standard food.
Overall this is a lovely place to stay. I ordered one meal, salmon and veg which was not cheap, but the salmon was dry and didn't taste good, like an old frozen filet I might have at home. Everything else was lovely, nice, peaceful and beautiful settings.
Stayed in February 2024
-
Reviewed: 29 February 2024
Carmen
Dominican Republic16 reviews2 helpful votes7.0“good, very vintage”- • Leisure trip
- • Couple
- • Superior Double Room - 2 Beds
- • Stayed 1 night
the room is very old, the toiltet didn't work very well
the breakfast, the sound of the river
Stayed in February 2024
-
Reviewed: 22 January 2024
Adelinny
Dominican Republic1 review8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 2 nights
place is great, the staff is super friendly and accommodating; however, it needs a bit of updating and TLC. Despite of that would definitely stay there again.
Stayed in December 2023
-
Reviewed: 14 January 2024
Haylock
Dominican Republic4 reviews9.0“Very nicely located next to a river”- • Leisure trip
- • Couple
- • Superior Double Room - 2 Beds
- • Stayed 2 nights
- • Submitted via mobile
N/ A
The tropical ambience and the sound of the river was very nice
Stayed in January 2024
-
Reviewed: 12 December 2023
Thamara
United States3 reviews8.0“Very good but needs update”- • Leisure trip
- • People with friends
- • Superior Double Room - 2 Beds
- • Stayed 2 nights
- • Submitted via mobile
Needs update
Good location. Delicious food. Super nice people
Stayed in December 2023
-
Reviewed: 7 November 2023
Iveth
Dominican Republic1 review9.0“i love the peace and quiet environment. love the sound of the river.”- • Leisure trip
- • Family with young children
- • Superior Double Room - 2 Beds
- • Stayed 1 night
The pool was not that clean as prior times.
the room was good as usual, not so much the view but now i know when i book again, i will prefer rooms from 116 - 121 love that view... Breakfast was delicious and the attention of your staff incredible. i will always recommend the hotel to my friends 100% i had some family that came from Argentina and were happy that i took them there.
Stayed in October 2023
