Reviews of Four Points by Sheraton 4 stars
1ero de Noviembre Boulevard , 23302 Punta Cana, Dominican Republic
Loading
Guests also reviewed these properties:
Edmonton, Canada
Barranda, Spain
Batu, Indonesia
Andorra la Vella, Andorra
Kassel, Germany
Senj, Croatia
Erode, India
Dinant, Belgium
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location great facility & staff was incredible and extremely helpful
Breakfast food wasnt very good
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewCarpete atrapalha a mover as malas.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything!
No complaints
Reviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewWell located, great breakfast , staff friendly
Price different that booking. Supposed due to the Dominican Republic taxes
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewBreakfast Team. Kenia and Yeuri very hospitable. Also Desi the hotel GM. Excellent service
Carpets in hallways need a refresh. Breakfast Display needs a bit more creativity.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in March 2025
Verified reviewFood - ok Cocktails rubbish - the Barman did not have a clue how to mix a Manhattan !
Being woken up in the middle of the night because another guest had set off an alram
Dear Mrs. Fiona, Thank you for sharing your experience with us. We’re sorry to learn that your visit did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the alarm disturbance during the night, as well as the disappointing experience at our bar. We have shared your feedback with our Food & Beverage team to reinforce training and ensure our bartenders are fully prepared to deliver the quality of service our guests expect—especially when it comes to classic cocktails like the Manhattan. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more enjoyable and relaxing stay. Warm regards, CEX Team experience@puntacana.com
Dear Mrs. Fiona, Thank you for sharing your experience with us. We’re sorry to learn that your visit did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the alarm disturbance during the… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe service was top
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewI loved the location so near the airport and also the free shuttle to the airport. All members of the staff were very professional, helpful and pleasant without being intrusive. The buffet in the restaurant was simply delicious plentiful and good value for money. I paid £226 for one night and to be honest I think it should have been less expensive as this hotel lacks better facilities such as more than one restaurant, and a bar by the poolside. Also, many dishes I wanted to eat, were not available, on the restaurant menu. Hence, thank god for the buffet which saved the day.
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewThe room wasn't big yet very functional and comfy. We were suprised by the amount of restaurants bars and services that are 2 mins walking from the hotel
Room was quite dark
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in February 2025
Verified reviewVery polite and helpful staff. Breakfast very good and excellent service. Nice pool to relax in too.