Reviews of Wyndham Alltra Punta Cana All Inclusive Resort 5 stars

The Pool and the bar

The location and the beach

Very clean, exceptional services and excellent restaurant.

We enjoyed the pool and the park! It was great. The staff were very friendly and helpful. The food was delicious and a lot of variety.

Avoid Punta Cana in the summer months. Or any beaches in the Caribbean in the summer. Sargassum in the water was terrible. We couldn’t enjoy the sea not even one day. We know this is not the hotel’s fault, but I wished they were more transparent about it. We called in June and July to check on this… but the staff was not forthcoming about it. We love the sea. We prefer beach over the pool, so it was very frustrating upon arrival. Note: the news do not report on this which they should as Punta Cana and RD is a destination. If you enjoy the sea, this will definitely ruin your trip.

Food, service and entertainment were great

N/A

Everything

The saver

Angela from concierge is amazing Coffee shop ladies are wonderful like Christina for example (but really all the girls there are incredible) the waiters at the buffet and at all the bars are amazing and they deserve to be tipped because they truly work so hard and they do their jobs so well. HOWEVER- I can appreciate that maybe this hotel gets all kinds of guests that abuse the “all inclusive” approach and hospitality but if you’re going to be all inclusive.. be all inclusive. I am sick in my room and I can’t go to the buffet or the restaurant and so we wanted to have food (something we never abuse or waste) brought to our room.. we made sure we had a tip ready for the room service person.. we acknowledged and agreed to pay the ten dollar/euro fee for ordering room service.. and I am told that I can’t order everything I want because there is a limit on food per person. We are athletes, we eat a lot. I didn’t ask for the dishes to be prepared specifically.. I didn’t complicate the order.. I wanted two appetizers per person and two dishes per person under the main entree section ( a protein dish and a carbohydrate based dish) and was told I can’t have them because there is a limit on what we can get. This is actually shameful. I know we would eat everything.. we spent enough on this stay to where I should be able to get 3 appetizers and three items off the entree menu.. i understand that a lot of people waste food.. I am not one of them and I don’t care to be treated as such.. if you have to send people to pick up the dishes or leftover food at the end of the evening to prevent bugs or birds or whatever.. then that is what you should do. But to tell me I can’t have a very reasonable amount of food from room service for which I am paying an additional cost in an all inclusive resort is ridiculous. We all have different dietary needs and preferences.

Angela from concierge is amazing Coffee shop ladies are wonderful like Christina for example (but really all the girls there are incredible) the waiters at the buffet and at all the bars are amazing and they deserve to be tipped because they truly work so hard and they do their jobs so well. HOWEVER- I can appreciate that maybe this hotel gets all kinds of guests that abuse the “all inclusive” approach and hospitality but if you’re going to be all inclusive.. be all inclusive. I am sick in my room and I can’t go to the buffet or the restaurant and so we wanted to have food (something we never abuse or waste) brought to our room.. we made sure we had a tip ready for the room service person.. we acknowledged and agreed to pay the ten dollar/euro fee for ordering room service.. and I am told that I can’t order everything I want because there is a limit on food per person. We are athletes, we eat a lot. I didn’t ask for the dishes to be prepared specifically.. I didn’t complicate the order.. I wanted two appetizers per person and two dishes per person under the main entree section ( a protein dish and a carbohydrate based dish) and was told I can’t have them because there is a limit on what we can get. This is actually shameful. I know we would eat everything.. we spent enough on this stay to where I should be able to get 3 appetizers and three items off the entree menu.. i understand that a lot of people waste food.. I am not one of them and I don’t care to be treated as such.. if you have to send people to pick up the dishes or leftover food at the end of the evening to prevent bugs or birds or whatever.. then that is what you should do. But to tell me I can’t have a very reasonable amount of food from room service for which I am paying an additional cost in an all inclusive resort is ridiculous. We all have different dietary needs and preferences.

Very good

Well designed accommodation blocks areas spaced out over 800m from hotel entrance to beach area on either side of lake/pool area. Variety of restaurants and leisure areas. Extremely friendly & professional staff. Good choice of branded drinks at the bars. Good choice of food and quality of preparation

Slightly repetitive evening entertainment

The food was very good

I didn’t like that the rooms are too close to each other, making it easy to hear the people in the neighboring room.

Buffet Food was really good and fresh - many many options - pastries and ice cream station were not the best but the fruits and cookies made up for it. Rooms are in great conditions being freshly renovated. Kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little something on his birthday even though he only attended a few activities during our stay. The shows at night were very qualitative and professional. We got to see different ones every night over the length of our 12 day stay The à-la-carte restaurants are also really nice with no reservation needed nor amount of times you can go during your stay. We had a Club suite which meant we were able to use a dedicated reception area with faster check-in and special snacks and drinks all day and a dedicated beach area. The pool is wonderful, it is not that deep but runs the full length of the resort and never feels crowded. Perfect with children.

We couldn’t use the beach at all because of the seaweed invasion. We had to a tour to experience the crystal clear Dominican waters at least once. The water park is great but definitely catered more towards adults and teenagers as everything is loud, fast, with strong water current… even though my 7 yo dreamt about it before our trip, he only went twice while we were there. We ventured in a beach walk once but quickly came back to the resort as it didn’t feel really secure…

The property was Nice check in was quick and easy. Love how the pool went all the way around the resort, my family loved the water park so much fun! Can’t remember the life guard name he was so friendly everyday I saw him. The rooms were comfortable and clean they also have a mini bar in the room and a coffee maker they have a coffee shop under the stairs across from the buffet There coffee was good and the pastries. Buffet food was also tasty. They had different options every day. one of the best servers at the buffet was Katherine she was so sweet every time she saw us she welcome us with a smile. Everyone was so polite and helpful. They also had great entertainment at night singers and performers

I really didn’t like the restaurants at the resort there are 4 restaurants on the resort no reservations needed steak house open on different days. the others every day the two restaurants we ate were the Italian restaurant and the seafood restaurant the seafood restaurant was better than Italian in my opinion I didn’t like the appetizer selection. At either restaurant did not like the alcohol selection

The whole property was great, very clean and new. The rooms were modern and comfortable especially the beds. The toilets were a bit on the temperamental side. Loved the pool and the pool bars, always lots of sunbeds available and because the pool was so big you could choose whether you wanted a quiet day at one end or a busy loud day the other end so best of both worlds. There was lots of lunch options, the snack bar at the beach was excellent and plenty of choice, the pizza there was amazing. I liked the location it was very quiet and the beach was beautiful. It was a shame about the seaweed but it’s that time of year and can’t be avoided. The entertainment was varied and fun, the kids loved it. Most of the staff were super friendly. The kids also loved the waterpark, we switched between the 2 pools most days. The not so lazy river is great to cool off in although you do get battered by the waterfalls but it was really fun and great for a change of scenery from the pool.

I found evening meal times quite stressful, I liked the fact that you didn’t have to book but you did have to be pretty early at the a la carte restaurants if you wanted to get a table at a decent time or not have to wait a long time. The buffet restaurant was really noisy, there needs to be more upholstery in that gigantic room to absorb the noise, again it wasn’t a very relaxing experience at meal times. Also the pool has a lot of chlorine in it, I understand that it’s required because of the heat but all of our hair turned green and my husband got an ear infection. The location is very remote, there is nothing outside the hotel that you could to walk to, so if you wanted to explore anywhere it was a 40 min taxi into punta cana.

Everything is excellent.

Great facilities and food.

At room check out I called the phone number to send me a person to carry my luggage because I was on the third floor, the person over the phone said that no one is available so I had to take myself all my luggage to reception to check out. My wife and I had bad time because was so heavy and nobody helps.

I like the room and the activities by the pool

The first day, $70.00 was stolen from my wallet. The food in the different restaurant was not good. Then decide the have all the meals in the main buffet restaurant but have to many options of dominican food and not much international variety. Grill meats was always not well cook, even though we ask to be well done. Since wedneday 30th, I had to call everyday because 6pm and the room was not clean, even though I asked from the beginning, I want the towels change everyday. Didn´t like that they shut down the music in the plaza because the show will start. So you are forced to participate of a show, when you having a good time in the plaza.

Clean beautiful the friendliest workers

We couldn’t get no Wi-Fi or anything like that cause