The location and the beach

The Pool and the bar

Stayed in August 2025

Very clean, exceptional services and excellent restaurant.

Stayed in August 2025

Avoid Punta Cana in the summer months. Or any beaches in the Caribbean in the summer. Sargassum in the water was terrible. We couldn’t enjoy the sea not even one day. We know this is not the hotel’s fault, but I wished they were more transparent about it. We called in June and July to check on this… but the staff was not forthcoming about it. We love the sea. We prefer beach over the pool, so it was very frustrating upon arrival. Note: the news do not report on this which they should as Punta Cana and RD is a destination. If you enjoy the sea, this will definitely ruin your trip.

We enjoyed the pool and the park! It was great. The staff were very friendly and helpful. The food was delicious and a lot of variety.

Stayed in August 2025

N/A

Food, service and entertainment were great

Stayed in August 2025

Very good

Stayed in August 2025

Slightly repetitive evening entertainment

Well designed accommodation blocks areas spaced out over 800m from hotel entrance to beach area on either side of lake/pool area. Variety of restaurants and leisure areas. Extremely friendly & professional staff. Good choice of branded drinks at the bars. Good choice of food and quality of preparation

Stayed in August 2025

We couldn’t use the beach at all because of the seaweed invasion. We had to a tour to experience the crystal clear Dominican waters at least once. The water park is great but definitely catered more towards adults and teenagers as everything is loud, fast, with strong water current… even though my 7 yo dreamt about it before our trip, he only went twice while we were there. We ventured in a beach walk once but quickly came back to the resort as it didn’t feel really secure…

Buffet Food was really good and fresh - many many options - pastries and ice cream station were not the best but the fruits and cookies made up for it. Rooms are in great conditions being freshly renovated. Kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little something on his birthday even though he only attended a few activities during our stay. The shows at night were very qualitative and professional. We got to see different ones every night over the length of our 12 day stay The à-la-carte restaurants are also really nice with no reservation needed nor amount of times you can go during your stay. We had a Club suite which meant we were able to use a dedicated reception area with faster check-in and special snacks and drinks all day and a dedicated beach area. The pool is wonderful, it is not that deep but runs the full length of the resort and never feels crowded. Perfect with children.

Stayed in August 2025

I really didn’t like the restaurants at the resort there are 4 restaurants on the resort no reservations needed steak house open on different days. the others every day the two restaurants we ate were the Italian restaurant and the seafood restaurant the seafood restaurant was better than Italian in my opinion I didn’t like the appetizer selection. At either restaurant did not like the alcohol selection

The property was Nice check in was quick and easy. Love how the pool went all the way around the resort, my family loved the water park so much fun! Can’t remember the life guard name he was so friendly everyday I saw him. The rooms were comfortable and clean they also have a mini bar in the room and a coffee maker they have a coffee shop under the stairs across from the buffet There coffee was good and the pastries. Buffet food was also tasty. They had different options every day. one of the best servers at the buffet was Katherine she was so sweet every time she saw us she welcome us with a smile. Everyone was so polite and helpful. They also had great entertainment at night singers and performers

Stayed in August 2025

I found evening meal times quite stressful, I liked the fact that you didn’t have to book but you did have to be pretty early at the a la carte restaurants if you wanted to get a table at a decent time or not have to wait a long time. The buffet restaurant was really noisy, there needs to be more upholstery in that gigantic room to absorb the noise, again it wasn’t a very relaxing experience at meal times. Also the pool has a lot of chlorine in it, I understand that it’s required because of the heat but all of our hair turned green and my husband got an ear infection. The location is very remote, there is nothing outside the hotel that you could to walk to, so if you wanted to explore anywhere it was a 40 min taxi into punta cana.

The whole property was great, very clean and new. The rooms were modern and comfortable especially the beds. The toilets were a bit on the temperamental side. Loved the pool and the pool bars, always lots of sunbeds available and because the pool was so big you could choose whether you wanted a quiet day at one end or a busy loud day the other end so best of both worlds. There was lots of lunch options, the snack bar at the beach was excellent and plenty of choice, the pizza there was amazing. I liked the location it was very quiet and the beach was beautiful. It was a shame about the seaweed but it’s that time of year and can’t be avoided. The entertainment was varied and fun, the kids loved it. Most of the staff were super friendly. The kids also loved the waterpark, we switched between the 2 pools most days. The not so lazy river is great to cool off in although you do get battered by the waterfalls but it was really fun and great for a change of scenery from the pool.

Stayed in August 2025

Everything is excellent.

Stayed in August 2025

At room check out I called the phone number to send me a person to carry my luggage because I was on the third floor, the person over the phone said that no one is available so I had to take myself all my luggage to reception to check out. My wife and I had bad time because was so heavy and nobody helps.

Great facilities and food.

Stayed in July 2025

We couldn’t get no Wi-Fi or anything like that cause

Clean beautiful the friendliest workers

Stayed in June 2025

I would regulate the temperature of the main pool; it was too hot.

Stayed in August 2025

Amazing experience , great value for money good service and plenty of good food and activities, the place itself was big and with a lot of variety The meat restaurant is highly recommend

Stayed in August 2025

Everything was amazing

Stayed in August 2025

Beach had a lot of seaweed.

Beautiful and massive resort with amazing staff.

Stayed in August 2025

None

Staff was very friendly and professional. Food is excellent. There are activities every night and ir was enjoyable. Good value for money

Stayed in August 2025

Everything was fantastic

One of the best resorts in the area..

Stayed in July 2025

I was disappointed with my stay at this hotel, especially considering it’s supposed to be new. The rooms are already showing signs of deterioration—our curtains were damaged, and the in-room security box wasn’t working. The pool area was consistently cluttered with used drink glasses. It looked neglected. The buffet was no better—the floors and tables were frequently dirty and not cleaned promptly after guests left. Service at the à la carte restaurants was also frustrating. At both the meat and Italian restaurants, the waitstaff were disorganized and slow. I had to call their attention more than once just to place an order; otherwise, we might still be sitting there waiting for dinner. I’ve stayed at other hotels in Punta Cana, and this one simply doesn’t compare. The facilities, service, and overall experience elsewhere have been much better—and often for a lower price.

The highlight of our stay was definitely the waterpark — it made staying at this hotel worthwhile. The food was also delicious, and overall, the staff were friendly and helpful throughout our visit.

Stayed in August 2025

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We had a fantastic stay! The hotel offers a beautiful pool and access to a private beach. There is also poolside service, and all the staff were incredibly friendly and welcoming. The breakfast was absolutely delicious, with an extensive selection that included everything we could possibly wish for. We personally enjoy a French-Belgian style breakfast, and all the essentials were available, along with a wide variety of hot dishes. One small suggestion to help the hotel avoid unnecessary waste: the room service was excellent, but we had no idea about the portion sizes, which turned out to be quite generous. For example, when we ordered the “chicken sandwich,” we expected a small snack, but it ended up being a full meal. Because we didn’t realize this, we ordered far too much and unfortunately couldn’t finish it. A small photo on the menu or a quick mention of portion size over the phone could help guests make more informed choices, and prevent food from going to waste. We would definitely return or stay longer next time, but on this trip we’re planning to explore more of the country by rental car.

Stayed in August 2025

Cleaning was not done on time. Usually done toward end of the day. Food was not diversified and restaurant specially the Italian was not great.

Very spacious and good service overall specially near the pool.

Stayed in July 2025

The stateroom host, did not clean properly the room most of the times

The cleanliness, the rooms, the food

Stayed in July 2025

Best experience ever. We have since travelled to three other countries and no other hotel experience is close to this! I will be back in a few months!

Stayed in July 2025

The food at the buffet can be better. There are not a lot of choices.

I loved everything about this place. From the staff to the rooms, the snack bars. Very kids friendly. And the steakhouse was amazing. I would definitely come back.

Stayed in July 2025