Reviews of AC Hotel by Marriott Punta Cana 4 stars
Avenida Barcelo Km 9, Bavaro Boulevard Center, Bavaro, 23301 Punta Cana, Dominican Republic
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewBreakfast was good. The bed was great. The facilities and staff were great.
Our room had stains and dirt on the walls and some of the wallpaper was peeling. Caulking around shower was dirty looking. And there was a strong odour of some kind of spray or disinfectant.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in May 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNilcina Yan has not handle my tax invoice properly. i should have received it upon payment, and its troubling because the invoice was issued incorrectly.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewThe staff was very kind, the menu choices were great.
Could have had better selections at breakfast for the buffet.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewThe breakfast and the staf service was great.
The shower has issues the water comes our to the floor and the towel gets wet. I think you should provide extra towell or feet towel, or to place a plastic foam or something that could prevent the water from weting the floor. You do not want to slip and fall with a wet floor.
Reviewed: 4 May 2025 · Stayed in March 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewThe variety of meals.
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewThe Location was great Staff Excellent
The outer building does need a good Power washing.
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewGreat breakfast, although expensive if it isn't included in the room price. I appreciated the 2 bottles of water that were provided in the room since it's not possible to drink tap water. Very comfortable beds.
There was only one towel in the room (not even a floor towel and the shower splashed). It was an expensive room for what I got. The staff were pleasant enough, but could have been friendlier.
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewFriendly staff.
Very loud/ thin insulation and AC worked at a bare minimum.
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewGreat location.. friendly staff and clean facility..
The AC was not cooling the room...
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewIt was pretty and close to everything.
It said pet friendly but we were only able to have our dog on the room and on the bedroom and we were charged 50 dollar per day. The room never got cleaned and we only put the sign not to enter 2 times. (We were there for 4 days)
Reviewed: 24 January 2025 · Stayed in November 2024
Verified reviewServers in breakfast area were polite, friendly and willing to assist. The tour company in the lobby area was extremely helpful and accommodating.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewClean rooms. Friendly staff. Good price
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewStaff was so friendly
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewSwimming pool, restaurant, Carmen’s services, the building in general.
Why didn’t leave towels, coffee and soup every day at the room. The guests must request every day and wait for those stuffs.
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewClean, stuff are nice
Elevator is tiny Bathroom shower door is half open and floor level is the same. So floor mat is placed inside shower place for not water to flow outside.
Reviewed: 21 November 2024 · Stayed in November 2024
Verified review