Reviews of Hotel Marimba Punta Cana 3 stars

The staff were very helpful

Good

Nothing

Amazing hotel

The Staff at the hotel were so helpful and friendly and could do enough for you

The location. Miguel from Maintaince was very helpful!

The location is run down and needs up keep. Pool was dirty. WiFi not accessible from the room. Had to be in the lobby or out the back to use it.

The place is okay for the price, but honestly, if you spend just a little more — especially with options like Airbnb — you can find a much nicer and more comfortable place. It’s fine if you’re staying just one night, but I wouldn’t recommend it for your entire stay. The staff isn’t friendly — they don’t even say hello. At breakfast, the kitchen staff won’t greet you or make any effort to be welcoming, which makes the experience feel a bit cold. The building is old and needs maintenance. There’s a strong smell of humidity, and in my case, the bed was broken. There were plenty of spoons in the room (oddly), but that didn’t make up for the overall condition. The bathroom was actually in good shape, though. They should fix the beds, improve the smell of the place, and train the staff in basic customer service and friendliness. The area around the hotel isn’t great either — it’s not very safe, especially at night. If you go out, I recommend always using an Uber. In short, if you’re staying for just one night and want something cheap, it’s okay. But if you plan to stay more than two nights, I’d definitely recommend looking for a better option — there are safer and more comfortable places out there for a similar price.

Absolutely nothing I like. Worst I ever experienced. Worst then a motel.

I didn't like anything. From stuff to service. Smelly room. Broken wall. No towel. Like horrible . Every picture they post all are fraud. Never experienced that worst in my life. Breakfast disgusting

This property is well maintained and everything I need was working. Breakfast was served on time near the pool side. Calm and Quiet. Listening to the birds while having breakfast. Safety in the property was awesome. Reception staffs were very friendly and helpful.

Water pressure was low. We had a jacuzzi in our room but no use as water pressure was very low.

Location and price.

Internet connectivity was poor. There is no water for short periods at night and early in the morning. The breakfast was the same every morning, with no variety.

It was inexpensive and had a pool Are room had a big soaking tub and very hot water

The breakfast was very small

Booked the room and they sold it to someone else.a disgrace

Receptionist incomoetent and didn t care at all that she sold the room booked , to someone else

Old tired breakfast was the same every day and not enough. Staff couldn’t speak English and not helpful. Room cleaned only once in seven days . No English tv. Wouldn’t go back

Breakfast was good

I have no complain at this time

Even though things were poor, we were able to stay there last time and that was convenient for us.

We were unable to stay there even though we had a reservation. They rented the room to someone else after 2 days traveling. This is really disgusting behavior.

Only good thing was the location.

Not clean at all, cockroaches in the room, water leaking from the room, toilet clogged and very bad smell in rooms. They refuse to take card and make you pay cash so that customer cannot complain to booking and be able to cancel their reservations if you don’t like it.

Nothing

As soon as we arrived to the hotel they said they don’t have room’s available then they just send me to another hotel and I had to pay another uber to get there, the hotel was terrible service, noise all night long. I don’t recommend this hotel even the staff were rude.

The hotel forgot to inform me that they are fully booked and moved me to a terrible place next door