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Reviews of Sutton Place Hotel

25 Old Street, Roseau, Dominica

#5 of 8 hotels in Roseau

Guests' Choice

Review Score

Based on 39 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.9

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: August 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely oasis in town, very central. Snacks in the room for breakfast and cold juice.

    Stayed in July 2025

  • Reviewed: August 3, 2025

    9.0
    Lovely hotel in the historical center
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no safe box in the room

    Very well located in Roseau, near the Ferry terminal and many good restaurants. The room had AC and a small fridge. The Sutton Place Café on the ground floor is lovely and proposes good breakfast and lunch options, sometimes even dinner.

    Stayed in August 2025

  • Reviewed: July 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is excellent - large room, good shower, functioning AC and nice touches, such as the snacks in the room.

    Stayed in July 2025

  • Reviewed: July 11, 2025

    8.0
    Great staff. Clean & spacious rooms. Convenient location.
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I came to Dominica for nature and not city noise so the location while convenient is busy.

    The staff were very friendly and helpful. The hotel is centrally located for all services, restaurants, shops. The Discover Dominica is close by in the street the hotel faces and can recommend guides and tours. There is a cafe downstairs that is good.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    7.0
    Central location but extremely noisy
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The noise. It feels at times like you are in the middle of a nightclub or the street. Loud, loud music, sometimes coming from cars in the street, the building next door or a bit further away from the wharf. Like unbelievably loud. Fortunately it all seem to stop around 11 pm but this is a big consideration if you stay here.

    Located in the middle of Roseau. I had a studio on the top floor which was nice to have the space. Everything is a bit rundown but was very comfortable. Staff were nice

    Stayed in July 2025

  • Reviewed: June 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 2 nights

    To carry the heavy suitcase by oneself to the second floor.

    Stayed in May 2025

  • Reviewed: May 30, 2025

    8.0
    You’ll enjoy the stay.
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It gave the opportunity to experience Roseau on a Friday night into Saturday morning. The capital could become noisy, buzzing with lots of activities.

    Great location, friendly and courteous staff. Appreciated the Spacious room, cafe on location, and of course the staff were very welcoming, helpful and friendly.

    Stayed in May 2025

  • Reviewed: May 25, 2025

    8.0
    It was okay
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Convenient location

    Stayed in April 2025

  • Reviewed: May 23, 2025

    8.0
    Good by Dominica infrastructure
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Surrounding not great

    Clean

    Stayed in May 2025

  • Reviewed: April 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Please include an option for "do not disturb" option or notice, so that cleaning personnel does not enter the room until permitted.

    Air conditioning. US convertible outlets, wifi access and ONDemand TV. Professional Responsiveness of front desk staff, close to local businesses and restaurants.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    7.0
    It was good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights

    To loud music on some nights ( kareoky )

    Breakfast and bar was good and frontdesk service verry good

    Stayed in April 2025

  • Reviewed: April 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A great little hotel, convenient for the ferry and local shops. Appreciated the tray of snacks in the room as everything was shut on a Sunday evening. Staff were super helpful. Courtyard seating looked lovely, but the only negative was that the coffee shop was closed.... Would stay here again.

    Stayed in April 2025

  • Reviewed: March 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The rooms were super comfortable and the staff were genuinely friendly and helpful. Perfect spot - right in the mix of the Carnival action

    Stayed in February 2025

  • Reviewed: January 27, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    There is no lobby and very small area of development this hotel not say too far hotel from airport all hotels are too far from airport so best to come from fairy to enjoy not from plane

    Room was good and specious

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    A pleasant stay in Roseau
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    At times the promxity to the bars and clubs, means that it can be quite noisy at night. Which is not the best for sleeping.

    The location was phenomenal, close to many restaurants and bars. The rooms are comfortable and airy, and the staff were helpful. The value was decent.

    Stayed in January 2025

  • Reviewed: December 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Wenn booked with breakfast one should be informed that the breakfast is just cracker in the room and not a hot breakfast .

    Location and clean

    Stayed in December 2024

  • Reviewed: December 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff was wonderful

    Stayed in December 2024

  • Reviewed: December 10, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Walking up 3 flights with my suitcase was a bit of a challenge. If there isn't an elevator, then there needs to be a bell hop. Beyond that, everything was great.

    Front desk staff was very helpful and kind. The room was nice, even though it was on the 3rd floor, which was a bit of a surprise. The room was generally nice and I liked the style, which hearkened to a previous time.

    Stayed in December 2024

  • Reviewed: November 5, 2024

    8.0
    Pretty place, felt screwed for no breakfast
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    booking was supposed to come with breakfast, but during holidays restaurant was closed.. we were guided to closest supermarket for breakfast.

    Pretty hotel in a great location right in the city center of Roseau.

    Stayed in November 2024

  • Reviewed: May 18, 2025

    10
    IT'S A MUST
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cleanliness🥰soft comfortable bed🫠also there are stuffs available if you need to make coffee ☕️ or tea with snacks 😋 😉

    Stayed in April 2025

  • Reviewed: February 3, 2025

    6.0
    The location near the port and some very good restaurants.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the fact there was no restaurant, only a Cafe with limited opening hours.

    We liked the room 14 was comfortable and tasteful decorated. We loved the proximity of the restaurants.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 4 nights

    Terrible service and unfriendly staff. When booking the room, it was stated that breakfast was included in the price. However, in reality, the "breakfast" turned out to be just a packet of crackers left in the room (and no, this is not a joke). Sleeping at night is nearly impossible due to the noise from the nearby bar, which goes on until 4 a.m. The bed is uncomfortable, adding to the lack of rest.

    On the positive side, the room is spacious and fairly clean. However, the overall experience is disappointing, and the price does not match the level of service provided.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Very friendly, clean and cosy. We stayed in the svite. Very nice with the lounge. Best location for the feery❣️

    Stayed in January 2025

  • Reviewed: December 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Thank you I Will be back

    Nice Service ❤️

    Stayed in December 2024

Showing 1 - 25

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