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Reviews of Wakeup Copenhagen - Bernstorffsgade 2 stars

Bernstorffsgade 35, 1577 Copenhagen, Denmark

#91 of 126 hotels in Copenhagen

Guests' Choice

Review score

Based on 4957 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Very happy with our stay, great location and friendly, helpful staff.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The bed orientation meant it was necessary to climb over partner if going to bathroom during the night.

    Excellent selection of fresh foods at breakfast.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Good bargain, friendly atmosphere
    • Business trip
    • Solo traveller
    • Sky Room
    • Stayed 5 nights
    • Submitted via mobile

    Shower backed up, elevators really slow with so many guests, had to wait a lot, App is useless

    Great location, absolutely amazing staff

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Ok for a couple of nights. Great for one person. Rooms very tiny
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Price and availability could be better.

    Breakfast was good however very crowded during our visit but we expected that in August. Also was expensive.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Excellent value for money in a prime location — just a short walk from the Central Station and city center. Perfect choi
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom cleanliness could be improved, as there was some mold in the shower.

    Fantastic location, and although the room is compact, the space is brilliantly designed and perfectly maximized for comfort.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    We had a good stay
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Small room and poor WiFi in the room

    Clean hotel and great location

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Sky Room
    • Stayed 1 night
    • Submitted via mobile

    Easy and fast to check in and out, lovely stuff

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Wakeup Large
    • Stayed 6 nights
    • Submitted via mobile

    That you have to pay to keep luggage in lockers

    Staff in reception were nice and solutions oriented

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Wakeup Large
    • Stayed 5 nights

    The staff was great and very helpful.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Love Copenhagen so I will 100% be back for 3rd trip !
    • Leisure trip
    • Couple
    • Sky Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is very small and for what paid would like more space. It really is only for one person. The style of shower was not for me but again it is using what space is available in a small room.

    Location was excellent. Just a 5 minute walk from Tivoli Gardens ( a must visit ) and other attractions were close by.

    Stayed in June 2025

  • Reviewed: 22 August 2025

    7.0
    Jeffrey's review
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The room could be slightly larger. It works for one person, but it was a bit tight. There was also no closet space to provide as storage for one's bags or belongings.

    Great staff, amazing location, and quite comfortable bed.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Recommend for a short stay.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, smallish room but clean and fine for a short stay.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Wakeup Large
    • Stayed 6 nights

    Rooms are small

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Great location and overall a good experience
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    It was not clean enough. There were hairs in the bathroom and dust in several places. The shower had a lot of mildew spots and the drain was almost completely blocked. I had to stop the water several times otherwise the whole bathroom filled with water spilling from the shower cabin.

    The location was excellent, the room was comfortable enough for one person, the breakfast area was great with an amazing view over Copenhagen.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is perfect, room is small but has everything u need. Stuff is super nice and they will answer and help with all questions u have.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Small and comfortable rooms close to most city attractions.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    They charge you for everything. If you want to leave your luggage you have to rent a locker. They have charged me for a little bit of ice.

    The Location is very good. You can rent bicycle for 20€ a day which is very good to visit the city.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Fine for work
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights

    Shower head was very dirty, requested cleaning, room was cleaned but showerhead remained gross. They are also pretty stingy with the towels - I always have to take extra out from beneath the bed, but when the room was cleaned, these were not replaced.

    Once you know what you are getting, all is fine - small, compact, and generally clean and quiet - affordable by CPH standards, good wifi

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Great location near the city center, main station, and a nearby mall. However, the bathroom setup was a bit odd, with a
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is a little odd and the shower drain wasn’t working very well. It drained slowly. There were signs of mold or dirt around the shower. The pillow was square and small, so if you rolled to your side your head would fall off.

    The location. Close to the city center, main station and there’s even a mall nearby. The lobby was great. If you need a cab, you just push a button in the lobby and it arrives in minutes.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Will recommend this place, close everywhere, clean rooms.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower system is not perfect, you need to wait until water go out otherwise it will be all over a bathroom.

    The localization - you might get to city center on your feet, 7 min walking distance from Main Train station. The neighborhood is quit and nice, next to river. Perfect spot for breakfast - on the lady floor with a stunning view.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    400$ for a 2 night stay with no breakfast

    The location was good. Walking distance from museums and train stations ( walking for abled body. Still a walk regardless) the room was very small but clean and comfortable. Breakfast was 95dkk but so few choices for a two night stay that costs over 400$. Not worth the price.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Room a bit small. At this rate I'm surprised bkfst wasn't included.

    Good location, newer, modern.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Room extremely small price much higher than Stockholm where we had much better room and breakfast included and paid 100 euros less

    Location Staff friendly and willing to help

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    breakfast choice, we went to have breakfast at 9 am. and already the choice was very limited, e.g. we were not able to try croissants on any of the days...

    location, very central

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Unclean
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    Cleaning service is on request but will still knock at your door in the morning The pictures make the room look bigger than reality Very unclean (stains and hairs on bed, bed sheets and pillows, unclean shower, exhaust fan in the shower was moldy) Bathroom door can’t be locked The shower drain is not the best so half of the bathroom fills up with water

    Great location Kind staff Hairdryer Easy check-in and check-out Wifi worked good Felt quiet and safe

    Stayed in August 2025

Showing 1 – 25

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